Loading...

Three eco-conscious audiences for Earth Day

Published: April 18, 2023 by Experian Marketing Services

As Earth Day approaches, it’s the perfect opportunity for marketers to explore innovative ways to engage with eco-conscious customers. With a strong and growing interest in sustainable business practices worldwide, green audiences are becoming increasingly influential. In addition to being good for the planet, engaging these customers is great for any brand or organization striving to become more eco-friendly and socially responsible. By taking advantage of this timely event and using appropriate tools, you can create personalized campaigns that will both promote your brand and increase customer loyalty.

Eco-conscious audiences

In this blog post, we’ll cover three eco-conscious audiences to target this Earth Day:

  1. Solar energy
  2. GreenAwareTM
  3. Electric vehicles

Solar energy

Our first eco-conscious audience is Solar energy. Consumers in this audience show an inclination toward harnessing the power of the sun as a clean, renewable energy source. Our audience data can provide valuable insights into the Solar energy consumer base, including their age, education level, occupation, household income, and communication preferences. Let’s explore these metrics to better understand how to reach this group effectively.

Age and living situation

Consumers in our Solar energy audience are more likely to live in a home with two or more adults and are between the ages of 45-74.

consumers in the eco-conscious solar energy audience are more likely to be between ages 45-74

Education level and occupation

Consumers in our Solar energy audience are more likely to have graduated from college or graduate school and work in management-level occupations.

consumers in the eco-conscious solar energy audience are more likely to work in management-level occupations

Household income

Consumers in our Solar energy audience have household incomes of more than $75,000 and their homes are valued at over $550,000.

consumers in the eco-conscious solar energy audience have household incomes of more than $75,000

Preferred engagement channels

Consumers in our Solar energy audience are most receptive to ads served through digital channels like digital newspapers and email.

consumers in the eco-conscious solar energy audience are most receptive to ads through streaming tv and digital newspaper

Solar energy audience pairings

Consumers in our Solar energy audience also belong to three of our Mosaic® USA groups:

  1. Power Elite
  2. Flourishing Families
  3. Booming with Confidence

Our consumer segmentation portal of 126 million households and 650 lifestyle and interest attributes empowers marketers like you to precisely target your ideal audience and communicate with them on a personal level. Mosaic’s data segments the U.S. into 19 overarching groups and 71 underlying types, giving you the insights needed to anticipate the behavior, attitudes, and preferences of your most profitable customers and communicate with them on their preferred channels, with messaging that resonates.

GreenAware

Our second eco-conscious audience is GreenAware.

GreenAware segments the 126 million U.S. households within Experian Marketing Data into four distinct groups. Each group differs in their attitudes and behaviors toward purchasing products that are environmentally safe and working with companies that are eco-conscious. We created these groups using an enhanced application of traditional statistical clustering techniques based on environmentally relevant measurements in Simmons’ National Consumer Study.

Based on the distinctive mindset of consumers toward the environment, you can learn how environmental concerns fit into their lives through four major consumer segments:

  1. Eco-Friendly Enthusiasts
  2. Sustainable Spectators
  3. Passive Greenies
  4. Eco Critics

Let’s dive deeper into each group to understand their unique perspective on the environment and how this impacts their attitudes and behaviors.

Eco-Friendly Enthusiasts

This eco-conscious segment prioritizes a green lifestyle and takes pride in avoiding products that harm the planet. With traditional and liberal values, they embrace optimism and prioritize family. With their children out of the house, they take the time for some well-deserved rejuvenation and are committed to a healthy lifestyle. Some members of this group are transitioning into retirement and welcoming a new chapter in their life.

  • Mature adults and retirees
  • College graduate or more
  • Above average income
  • May be married or single
  • Typically own their homes

Sustainable Spectators

This segment aspires to be more sustainable, but they struggle with translating their green ideas into action. They have a soft spot for a cozy home. While their love for interior design and taking care of their own space is evident, they’re always looking for new experiences and opportunities to learn. Staying healthy and active is a top priority for this group, so it’s no surprise that they’re always looking for ways to stay fit and feel their best.

  • Established and mid-life adults
  • College graduate or more
  • High income
  • Typically married
  • Likely to own their homes

Passive Greenies

This is the largest and one of the most youthful groups. Known for their love of exploration and self-discovery, they may not have fully embraced eco-conscious behaviors yet, but they are eager to stay current with the latest technology and trends. With their incredible ability to multitask, they’re always on-the-go, and constantly seek the next best thing.

  • Mainly young adults and diverse
  • Education ranges from high school through some college
  • Below average income
  • More likely to be single or divorced
  • Typically rent

Eco Critics

This group is not likely to be eco-conscious and may have negative attitudes about the environment. They are confident, driven, and focused on their personal growth. They crave instant gratification, seeking out quick and easy solutions to their everyday decisions. They place a high value on entertainment, their social life, and carefully curate their image.

  • Young and established adults
  • Education ranges from high school through post-graduate studies
  • High income
  • Married or single
  • Typically own their homes

Let’s take a look at how the GreenAware segments stack up against each other in terms of age, household income, education level, and media preference. How do they compare? Let’s find out.

Age

Consumers in the Eco-Friendly Enthusiasts segment are the oldest of the four GreenAware segments – about half of the consumers are 65 or older. Eco Critics are the youngest segment, with over half of consumers in this group between ages 25-44.

consumers in the "eco-friendly enthusiasts" audience are the oldest of the eco-conscious audience segments

Household income

Sustainable Spectators and Eco Critics are the wealthiest GreenAware segments. The average household income of consumers in these segments is above $100,000. Passive Greenies have the lowest household income, with a majority below $50,000.

sustainable spectators and eco critic consumers are the wealthiest of the eco-conscious audiences

Education level and occupation

Passive Greenies are more likely to work Blue Collar jobs and have the lowest level of education. As the wealthiest segments, Sustainable Spectators and Eco Critics have the highest levels of college degrees and work in management, business, and financial operations. Eco-Friendly Enthusiasts are the most likely to be retired and out of the workforce.

graph of eco-conscious audiences and the highest education level they have finished

Preferred engagement channels

  • Streaming TV is the preferred engagement channel for all GreenAware segments.
  • Eco-Friendly Enthusiasts prefer digital channels like digital newspapers, mobile SMS, and email. They also engage with traditional channels like direct mail and newspaper.
  • Passive Greenies have a high preference for digital display, mobile SMS, digital video, broadcast cable TV, and radio.
  • Eco Critics have a high preference for digital channels like digital newspapers, mobile SMS, and digital display.
  • Sustainable Spectators strongly prefer digital newspapers. They don’t show as strong of a preference for mobile SMS and digital display as Eco Critics and Passive Greenies.
graph of the eco-conscious audiences' preferred engagement channels

GreenAware audience pairings

Six of our Mosaic groups have at least one GreenAware segment with 10% or more of the population. For more precise targeting, below are suggested Mosaic audiences you can pair with each GreenAware segment:

Eco-Friendly EnthusiastsSustainable SpectatorsPassive GreeniesEco Critics
Booming with ConfidencePower EliteSingles and StartersPower Elite
Autumn YearsBooming with ConfidenceGolden Year GuardiansSuburban Style
Golden Year GuardiansSingles and Starters

Electric vehicles

Our third eco-conscious audience is electric vehicles.

Electric vehicles (EVs) are having a major moment in the automotive industry. This is no surprise given that new EV models are being released and an increasing number of charging stations are popping up around the country. As EVs become more prominent, it’s essential to stay up to date on relevant trends to make informed decisions about what lies ahead.

The demand for electric vehicles (EVs) is on the rise

Consumers are embracing the EV revolution, showing their desire for a cleaner, greener future. Automotive marketers are increasingly looking to reach in-market EV shoppers and current alternative fuel vehicle owners due to the growing availability of electric vehicles, improved infrastructure, and rising popularity. In 2022, EVs charged up the market and accounted for a remarkable 6% of new retail registrations.

While Tesla continues to dominate the EV market, Ford, Chevrolet, and Hyundai are starting to compete, each holding more than 3% of the market share of new retail EV registrations.

graph showing the demand for electric vehicles by model

Geography

Where are we seeing the most new retail EV registrations? The top designated market areas (DMAs) for new retail EV registrations are mostly located in heavily populated, coastal cities like Los Angeles, CA and New York, NY.

graphic showing the top designated market areas for new retail EV registrations

The fastest growing DMAs, however, are in smaller cities like Tucson, AZ and Oklahoma City, OK.

Generational demographics

Gen X and Millennials make up the largest percentage of new retail EV buyers at 37.5% and 34.4%. Gen Z and the Silent generation represent the smallest shares at 5% and 2.1%. Boomers hover between Gen X and Millennials’ share and account for 20.6% of new EV retail purchases.

EV audience pairings

Our top five Mosaic groups for new EV buyers include:

  1. American Royalty
  2. Cosmopolitan Achievers
  3. Philanthropic Sophisticates
  4. Couples with Clout
  5. Fast Track Couples

How to target consumers in-market for electric vehicles

We offer 70+ audiences that are focused on likely buyers and owners of EV and plug-in hybrid (PHEV) vehicles. We also offer a subset of 28 audiences focused on individual EV/PHEV vehicle models.

Below is how you can find a few of these audiences on-the-shelf of most trusted advertising platforms:

  • Autos, Cars, and Trucks > In Market-Fuel Type > Electric
  • Autos, Cars, and Trucks > In Market-Fuel Type > Used Electric
  • Autos, Cars, and Trucks > In-Market Make and Models > Tesla
  • Autos, Cars, and Trucks > In-Market Make and Models > Chevrolet Bolt EV

We can help you reach eco-conscious consumers

Earth Day is a great opportunity to get creative with your marketing efforts with our three eco-conscious audiences: Solar energy, GreenAware, and electric vehicles. To find out how you can add eco-conscious audiences to your marketing plan, contact us.

Get in touch

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Latest posts

Loading…
Welcome (and welcome back) with life cycle marketing

Welcome! Who doesn’t like a warm welcome? Whether your customer is walking into your store or just signed up on your website to receive communications from you, she expects a warm reception. It’s important to make that first impression count. A welcome series helps the conversation open up between the customer and your brand. It sets expectations on the types and cadence of content the customer will receive. Welcome emails also garner 86 percent higher open rates than regular promotional mailings – not too shabby! In a recent webinar, Saks Fifth Avenue shared that they are constantly testing new and current programs to optimize the customer experience. As a result, they discovered that switching from batch-sending welcome emails to sending welcome messages in real time increased open, click and redemption rates significantly. Here’s an example of their welcome series: Saks’ results are consistent with Experian Marketing Services’ welcome email findings which indicate that emails triggered in real time receive up to 10 times the transaction rates and revenue per email vs. those that are batched. A welcome series has also been shown to increase retention by educating customers on new ways to use products and services they’ve purchased from your brand. These emails also can remind customers of the benefits they’ll reap from enrolling in your loyalty programs or credit card. … and welcome back Even if a customer has been welcomed and has interacted with your programs, a day may come when the customer goes silent. Reactivation campaigns are an effective way to get them to re-engage. Naturally, it’s important to target your dormant customers in a variety of channels so you can reach them more effectively. Maybe you’re wondering why I jumped from the warmth of a welcome series right into reality of needing a reactivation campaign. The reason? Marketers need to understand where a customer is in their lifecycle and come full circle with customers if they have parted ways. Marketers can pique the interest of a returning customer by telling them what’s new and reintroducing them to their brand. Carnival® Cruise Lines, for example, sends a welcome-back email that features the newest social networks, offers and deals its customers can take advantage of immediately. At the end of the day, customers expect to receive relevant and engaging messages throughout their entire relationship with a brand. Customer life cycle programs deliver just that. If you’re interested in learning more about welcome campaigns, waitlist/back-in-stock programs and other remarketing strategies, check out our webcast,  Driving revenue through customer lifecycle marketing featuring Josh Pratt, Director of Email & Promotions for Saks Fifth Avenue and Saks Fifth Avenue OFF 5TH. Contact us today

Apr 08,2015 by Experian Marketing Services

Everyone has loyalty campaigns, but few get the data right

It seems that every time I go into a store today, I am offered a loyalty card. From one of my favorite local restaurants to my shoe store VIP program, I feel like I am getting a host of emails and points at every turn. Statistics support my theory: according to a recent Experian Data Quality study, 91 percent of organizations use loyalty programs. Why did they become so prevalent? Today’s consumer is more empowered than ever before and driving major change within business. In the era of Yelp, digital channels and a 24/7 shopping cycle, organizations have less control. Just look at the shoe market, which you can tell I pay attention to. It used to be that you would purchase whatever your local department store or brick-and-mortar retail had to offer, which might be 50 different options. Now, you can go online, read reviews and browse hundreds of different choices based on style and color. In fact, last night I went online and searched for black boots and scrolled through six pages of different options! Loyalty programs are a counter balance to that choice and empowered customer behavior. They make sure that while I am shopping for shoes, I am probably doing it through my preferred store and earning reward points for free merchandise. And through the loyalty process, companies are collecting a lot of data. Customers usually need to provide more than three types of information to sign up, the most popular being email, followed by name and phone number. However, collecting this information accurately isn’t always easy, which is why poor data collection is one of the leading problems for loyalty programs. Eighty-one percent of companies face challenges related to these programs, the two biggest being not enough customers signing up and poor contact data. Inaccurate data means that a customer has signed up, but the marketer is unable to communicate with them in the desired channels. This clear drop in communication and a potentially bad customer experience could be by improved data collection. Sixty-four percent of respondents say this is a needed improvement. Let’s go back to my shoe retailer example. If they had collected my email wrong, I wouldn’t get my email confirmations or offers around upcoming sales. If they got my address wrong, I wouldn’t be receiving my shoes. Considering how much money I spend on shoes annually, which I am ashamed to admit, if any of those items went wrong, I might switch to a competitor. That can equate to a lot of money annually, especially when you look at it across a large number of clients. When a customer chooses to sign up for a loyalty program, they are making a commitment to the company and expecting something in return, be it points, free shipping, coupons or just company updates. However, if bad contact information is collected, then the consumer often never receives the benefits, resulting in a bad customer experience. In the next year, marketers need to data validation in place to ensure information is accurate upon collection. This type of software can be implemented across all channels where information is collected and ensure data is accurate while the consumer is still engaged. If information is accurate when it is collected, then loyalty programs have a better chance at engaging consumers and actually seeing the benefit that a loyalty program can provide. To learn more about loyalty programs and the research mentioned above, please read our new white paper, Driving customer loyalty. Contact us today

Nov 19,2014 by Erin Haselkorn

Black Friday online retail traffic increased 7% in 2012

Black Friday online traffic increased 7% in 2012 versus 2011 as the top 500 retail sites received more than 193.8 million total US visits. So far this Holiday week of online traffic to the top retail sites is up 10% on average. Online retail traffic was up 1% on Black Friday compared to Thanksgiving Day 2012 traffic this year. Amazon.com remained the top visited retail site on Black Friday while Walmart was the second most visited retail site. BestBuy moved up to the 3rd most visited site while Target was the 4th most visited site. JC Penney moved up from being the 8th most visited retail site on Thanksgiving Day to the 5th most visited on Black Friday. Among the top 5 sites, JC Penney saw the biggest day-over-day growth at 26%. Looking at the top 20 retail sites on Black Friday, the Apple Store site saw the biggest day-over-day growth at 99%. Check back for CyberMonday insight and a weekly recap of this week. Contact us today

Nov 25,2012 by Experian Marketing Services

Subscribe to our newsletter

Enter your name and email for the latest updates

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

About Experian Marketing Services

At Experian Marketing Services, we use data and insights to help brands have more meaningful interactions with people. As leaders in the evolution of the advertising landscape, Experian Marketing Services can help you identify your customers and the right potential customers, uncover the most appropriate communication channels, develop messages that resonate, and measure the effectiveness of marketing activities and campaigns.

Visit our website

Subscribe to our newsletter

Stay up to date on the latest industry news and receive expert tips from our marketing experts.
Subscribe now!