Loading...

Three insights from our 2023 Holiday spending report

Updated : February 20, 2026 by Hayley Schneider, Sr. Manager, Content Marketing 4 min read September 14, 2023

At A Glance

Holiday spending is starting earlier, shifting further online, and holding steady year-over-year. Experian’s 2023 Holiday spending trends and insights report shows promotions pulling demand into October and November, steady consumer intent across the season, and growing overlap between online and in-store journeys. For marketers, that means planning sooner, connecting channels more deliberately, and measuring performance across the full holiday window.

Holiday shopping no longer starts in December. Consumers are responding to earlier promotions, moving fluidly between online and physical stores, and maintaining consistent spending despite economic uncertainty. Experian’s 2023 Holiday spending trends and insights report breaks down what’s changing and how marketers can respond.
 
Here are three holiday spending insights shaping the 2023 holiday season.

1. Holiday spending is starting earlier

Holiday momentum now builds well before December. Promotions tied to Cyber Week and early online deals are shifting spending into October and November, extending the window for planning and activation.

Holiday sales by month vs. holiday sales (October-December)

OctoberNovemberDecember
202231%33%36%
202130%32%38%
202031%32%37%
201930%33%38%

Cyber Week alone accounts for 8% of total holiday spending. Early activity rewards brands that show up sooner with relevant offers and consistent messaging. Marketers that plan for earlier holiday spending stay visible throughout the entire purchase cycle.

How can you apply these holiday spending insights to your campaigns?

Reach the right shoppers with your promotions with sell-side targeting. This approach gives you control over where ads appear while supporting visibility through direct publisher connections across mobile, web, and connected TV (CTV). Earlier reach helps keep your brand present as shoppers move from browsing to buying.

2. Online holiday spending continues to grow

Shoppers are increasingly researching, comparing prices, and planning purchases online. Online holiday spending increased 1% year-over-year, while in-store activity saw a 1% year-over-year decrease.

Online vs. in-store sales in 2022 by month (October-December)

OctoberNovemberDecember
Online29%34%38%
In-store32%32%36%

Online sales still represent about one-third of total holiday shopping, but growth opportunities remain strong, especially in categories like electronics, office supplies, and gaming. Even when purchases happen in-store, online activity often plays a role earlier in the journey.

How can you apply these holiday spending insights to your campaigns?

Support omnichannel shopping behavior with an agnostic identity graph. By connecting device and media signals, you can bring together online and offline activity, gain a clearer view of your audience, and make informed decisions about channel mix and budget allocation.

A picture of a woman with four icons surrounding her that represent a TV, cell phone, house, and email

3. Holiday spending remains steady year-over-year

Holiday spending in 2023 is tracking closely with 2022, signaling consistent consumer intent throughout the season. Last year’s early promotional response in October was followed by steady spending through year end.

Year-over-year change on average consumer spending

OctoberNovemberDecember
2020 vs. 201914%12%10%
2021 vs. 20206%8%5%
2022 vs. 20217%3%2%

    Overall holiday spending increased by 2% in 2022. That stability gives marketers room to focus on optimization and measurement, rather than reacting to short-term swings. When conditions remain consistent, it becomes easier to tie media decisions to meaningful business outcomes.

    How can you apply these holiday spending insights to your campaigns?

    Strengthen your strategy with data enrichment. Adding deeper insight into shopper preferences and behaviors helps tailor messaging and maintain consistency across channels, supporting stronger connections throughout the season.

    Key takeaways

    Holiday spending is starting earlier, driven by promotions in October and November

    Online shopping continues to grow, with online and in-store journeys closely connected

    Overall holiday spending remains consistent with last year, supporting confident planning

    Get ready for the 2025 holiday season

    2025 Holiday spending trends and insights report

    Download Experian’s 2025 Holiday spending trends and insights report, in collaboration with GroundTruth. Inside you’ll find:

    • When shoppers plan to buy
    • Why stores still drive results
    • Where marketers are placing their bets
    • How AI is shaping discovery

    Access our full set of predictions and plan your next holiday season now.

    2025 Holiday spending trends and insights

    Connect with us

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


    FAQs

    What holiday spending trends does Experian expect marketers to plan around in 2023?

    Experian’s 2023 holiday spending analysis shows shoppers starting earlier, engaging more through digital channels, and maintaining steady year-over-year spend. These behaviors extend the season and reward brands that activate sooner. For marketers, this creates a longer runway to influence demand and measure impact.

    How does Experian help marketers connect online and in-store holiday spending?

    Experian uses identity as the foundation to connect digital exposure with in-store and online purchase behavior. This approach allows marketers to see how holiday spending unfolds across channels rather than treating each interaction separately. The result is a clearer view of how media drives outcomes throughout the season.


    Latest posts

    Loading…
    Centro integrates with Tapad, a part of Experian, for Cross-Device advertising performance on programmatic platform

    Marketers Using Centro’s DSP Basis Can Leverage Tapad’s Technology for Extended Cross-device Reach Chicago – May 15, 2018 – Centro, a provider of enterprise-class software for digital advertising, today announced that its Basis programmatic ad platform has licensed cross-device marketing technology from Tapad, a part of Experian, the company reinventing personalization for the modern marketer. Media professionals using Basis can now drive better performance by identifying a person across the different devices he or she uses, serving ads in the most optimum environment, then analyzing performance to see what ad worked best based on creative, device, location and time of day. Today’s digital media ecosystem is fragmented. People consume content on their multiple devices from multiple locations. According to digital analytics firm GlobalWebIndex, a typical consumer owns three digital devices and has seven digital ID’s active in the last 60 days. Advertising technology that treats every device as a single user would not be able to guide customers down the marketing funnel according to how users jump from one device to the next. Furthermore, they wouldn’t see when conversions occur on a device different from that in which the ad was first shown to the user. The Tapad Graph identifies the point of conversion across all screens – smartphones, tablets, home computers, and smart TVs – so that marketers can better gauge the efficiency and return on ad spend. “Our technology helps brands gain a deeper level of understanding of their customer, enabling marketers to better deliver services and products users want,” said Chris Feo, SVP of Global Data Licensing and Strategic Partnerships, Tapad. “With our technology as part of Basis, Centro is providing robust, accessible tools for marketers that want to advance their knowledge of the consumers they want to reach.” Centro’s Basis enables advertisers to plan, buy and analyze real-time bidding (RTB), direct, search and social campaigns in a single platform. It is the only platform that combines all of these elements with cross-device conversion attribution and advanced reporting features in a DSP. With the Tapad Graph integrated into Basis, marketers can now identify consumers across all of their devices during any point of the consumer journey. This can help marketers determine ad spend effectiveness for optimizing campaigns in real-time or for the future. Other cross-device marketing capabilities for Basis users include: Frequency Capping: Apply frequency caps at a unique person-level rather than at a device-level to prevent saturating users with ads and showing them more impressions than desired. Audience extension: Expand the reach of a campaign by learning what other devices a single user may have, then deliver ads to single users’ other devices. Reporting insights: Learn how users interact with ads across their devices. Gain insight about how consumers respond on devices to improve targeting parameters. Conversion attribution: Record conversions on devices different from that in which the ad was displayed to learn the true effectiveness of advertising efforts. “Cross-device analytics and optimization aligns with our vision that converging the different parts of digital media to create a holistic view of campaigns will drive performance,” said Katie Risch, EVP of customer experience, Centro. “Having Tapad’s powerful capability of personalized marketing gives our advertisers high-quality data to cultivate relationships with customers, wherever they are in digital channels.” About Tapad Tapad Inc. is the marketing technology company reinventing personalization for the modern marketer through its identity-driven solutions. The company's signature Tapad Graph connects millions of consumers across billions of devices. The world's largest brands and most effective marketers entrust Tapad to provide an accurate, privacy-conscious and unified approach to connecting with consumers across screens. In 2018, Tapad introduced its Tapad Customer Data Platform (CDP), purpose-built to offer marketers a highly personalized and privacy-safe platform to convert first and third-party data into actionable, results-driven campaigns. Tapad is based in New York and has offices in Chicago, London, Oslo, Singapore and Tokyo. Tapad's numerous awards include: Forbes' Most Promising Companies, Deloitte's Technology Fast 500, Crain's Fast 50, TMCnet Tech Culture Award and Global Startup Award's "Startup Founder of the Year." Tapad was acquired by the Telenor Group in 2016. Telenor Group is one of the world's largest mobile operators. About Centro Centro is a provider of enterprise-class software for digital advertising organizations. Its technology platform, Basis, is the first of its kind SaaS advertising solution unifying programmatic and direct media buying, along with workflow automation, cross-channel campaign planning, universal reporting and business intelligence. It boosts media, team and business performance by enabling advertisers to plan, buy and analyze real-time bidding (RTB), direct, search and social campaigns in a single platform. Contact us today

    Published: May 15, 2018 by Experian Marketing Services

    Customer Identity: What Is It, And Why Should I Care?

    The concept of identity resolution has emerged over the years as a strategic imperative among marketers and technology vendors. A report by Forrester contends that accurately establishing and maintaining customer identity is one of the most perplexing challenges facing marketers today. Customers have footprints in the offline and online worlds and tend to seamlessly transition across various channels and devices – presenting a unique challenge to truly understand who they are. But the ability to stitch these disparate components of information together means marketers can make better decisions and have more meaningful interactions with their customers. And for customers, this means an experience with personalized advertising content more likely to resonate with them.  Why should marketers prioritize identity?  The ability to accurately identify customers is the most basic prerequisite for marketing analytics, orchestration and execution. As such, it is becoming increasingly important for brands and marketers planning to link together disparate systems of audience insights and engagement to foster a more seamless and personalized omnichannel customer experience. For example, if an advertiser can identify a customer’s interests, as well as how that person prefers to consume information, then the advertiser can create and deliver messaging that will resonate with the customer. However, like most competitive differentiators, the mission critical components to accurately determine an identity reside within the suite of identity management tools at the marketers’ disposal and the expertise required for proper execution – a struggle for most marketers. But when properly implemented, a comprehensive customer identity strategy can be among a brand or marketer’s most valuable and proprietary assets.    Where to begin with identity resolution?   With the convergence of CRM platform data, cross-channel online touchpoints, offline record linkage management, probabilistic cross-device graphs, and data onboarding—evolving from point solutions to unified platforms—marketers are faced with an increasingly complex set of challenges in addressing and solving for customer identity management. To properly implement from the get go, and to avoid having to bolt on disparate technologies down the road, emerging industry trends and success stories suggest marketers need a neutral technology service provider that can provide each of these solutions via a single, unified platform. A vendor that can build a solid identity management foundation comprised of omni-channel targeting and attribution, cross-device resolution, online-offline linkage management, and data onboarding form the nexus of a cohesive identity strategy, built to last.    Experian helps connect consumer identity   As a trusted name in data and information services for more than 40 years, we are committed to privacy by design and the responsible usage and security of data. Whether you’re a brand, agency, or publisher, Experian has the wide-ranging toolset to help you put people at the heart of your business and make better marketing decisions. By harnessing the power of the sum of these parts, fusing both offline and online identifiers and attributes, Experian has established a leadership position in identity management. If you're ready to begin building your identity foundation, contact us and get started today!  Learn more about why identity matters to marketers and consumers, here! Contact us today

    Published: May 02, 2018 by Experian Marketing Services

    Tapad, part of Experian, partners with Flashtalking to create impactful attribution modeling strategy

    Partnership Yields Increased Match and Connectivity Rate Through Tapad Graph, acquired by Experian March 27, 2018 — New York, N.Y. — Tapad, part of Experian, is reinventing personalization for the modern marketer and today announced the impactful results of its strategic partnership with Flashtalking, the leading global independent platform for ad delivery, unification and insights. Flashtalking is one of Tapad's most engaged partners, using the Tapad Graph to unify cross-device engagement and identity-driven consumer behaviors for attribution modeling. The company leverages a unique identifier that, in conjunction with Tapad's Graph, provides robust multi-touch attribution solution for its clients. This partnership has resulted in above-industry match and bridge rates for Flashtalking and its customers. Overall, the Tapad Graph yielded a 71 percent match rate with 41 percent of converters engaging on multiple devices, highlighting the importance of cross-device measurement. Tapad’s identity solutions provide Flashtalking with a more holistic view of global engagement. Flashtalking marries ad server log file data with the Tapad Graph to connect all interactions in the consumer journey. This enables Flashtalking to provide more accurate and impactful cross-device attribution, which ultimately enables better optimization. These achievements have led to recognition of Tapad and Flashtalking’s work by the I-COM Global Forum for Marketing, Data and Measurement. “Tapad allows us to understand user engagement across devices and platforms at both the household or individual user level, which is extremely beneficial when providing marketers with true path to conversion and attribution,” said Steve Latham, global head of analytics at Flashtalking. “Since our relationship began, we’ve successfully leveraged Tapad data to provide more accurate, actionable insights that have helped numerous brands achieve substantial gains in media effectiveness.” Flashtalking client Michael Lamontagne, SVP of analytics and CRM at 22squared says “We are big believers in using cross-device insights to improve our campaigns. Flashtalking has been a strategic partner in the pursuit of that goal. By incorporating the Tapad Graph, Flashtalking delivers powerful insights into user engagement and media attribution across browsers and devices. Of equal importance, their bundled solution makes it easy and efficient, saving our team countless hours of busy work.” “Our ongoing work with Flashtalking has had a significant impact on the accomplishments we’ve achieved,” said Chris Feo, SVP, strategy & global partnerships at Tapad. “Being able to grow with a dedicated partner that leverages our proprietary technology in unique ways has helped us uncover the global impact our services can have on a business. We’re proud to drive success for Flashtalking’s clients on a global scale.” Contact us today

    Published: Mar 27, 2018 by Experian Marketing Services

    Subscribe to our newsletter

    Enter your name and email for the latest updates

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    About Experian Marketing Services

    At Experian Marketing Services, we use data and insights to help brands have more meaningful interactions with people. As leaders in the evolution of the advertising landscape, Experian Marketing Services can help you identify your customers and the right potential customers, uncover the most appropriate communication channels, develop messages that resonate, and measure the effectiveness of marketing activities and campaigns.

    Visit our website

    Subscribe to our newsletter

    Stay up to date on the latest industry news and receive expert tips from our marketing experts.
    Subscribe now!