Tag: powercurve

Improving the Debt Collection Process for Consumers

Current debt collection process is outdated. The process is driven by the measurement of delinquency and loss and doesn't consider the customer.

March 6, 2018 by Guest Contributor
Putting Customer Experience at the core of your debt collection strategy

Many clients use the same debt collection strategy they’ve used for years never considering the customer experience for the debtor

September 5, 2017 by Steve Platt

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