This is the first in a series of blog posts exploring how the patient journey has transformed as a result of COVID-19. This series...
More than 40% of patients surveyed skipped medical care in the early months of the pandemic, according to a recent study by researchers at...
Will handshakes become a thing of the past? Will face masks become a regular feature of flu season? Will home-working remain popular, even after...
More than 7 million households moved to a new county during the pandemic. Huge numbers of Americans deciding to escape busy urban centers is...
Knowing that clinical care accounts for only a portion of health outcomes, understanding how patients are affected by social determinants of health (SDOH) continues...
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While the various waves of vaccine priority may be largely defined, the ability for many providers to segment their patient populations based on those...
How has the pandemic affected consumer attitudes around patient access? What do consumers want when it comes to accessing care? These are the questions...
Consumers today want more flexible and convenient access to care, preferably through the self-service experience they are accustomed to in other areas of their...