Tag: consumerism

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Healthcare organizations need a data breach response p...

Healthcare data breaches are nothing new, but their size and frequency are increasing: CVS Health lost over a billion search records when a third...

Read More Healthcare organizations need a data breach response plan
Healthcare Transparency: Pandemic cool down turns up r...

The pandemic dominated healthcare in 2020, but it won’t be recognized as a reason to delay complying with CMS’ price transparency mandate, which went...

Read More Healthcare Transparency: Pandemic cool down turns up regulatory heat
Beyond the pandemic: digital patient intake is here to...

Will handshakes become a thing of the past? Will face masks become a regular feature of flu season? Will home-working remain popular, even after...

Read More Beyond the pandemic: digital patient intake is here to stay
Success at a glance: online self-scheduling...

Many patients today are forced to call the doctor to schedule an appointment. These phone calls are often inconvenient: patients are required to call...

Read More Success at a glance: online self-scheduling
Automating patient access to create a better consumer ...

In today’s fast-evolving healthcare industry, consumer expectations are changing. Individuals are footing an increasing portion of medical bills, so they’re paying closer attention to...

Read More Automating patient access to create a better consumer experience
Here’s how medical groups can use digital care coordin...

Healthcare consumerism is on the rise. Your patients no longer see themselves as passive participants in their healthcare journey—they’re active consumers, who have come...

Read More Here’s how medical groups can use digital care coordination to improve patient access and build loyalty
New Experian and Cerner Consumer Financial Engagement ...

Imagine being able to offer your patients a financial experience that doesn’t stress them out. That makes patient billing quick and simple. That knocks...

Read More New Experian and Cerner Consumer Financial Engagement suite for patient collections
How to improve patient engagement with a data-driven m...

They don’t make medical diagnoses. They would never prescribe clinical treatment. They may not ever be in the same room as your patients. Still,...

Read More How to improve patient engagement with a data-driven marketing plan
Q&A with Experian Health Patient Access leader on...

Experian Health announced it has acquired MyHealthDirect, a SaaS-based company specializing in digital coordination solutions in scheduling. We interviewed Jason Considine, Experian Health general...

Read More Q&A with Experian Health Patient Access leader on MyHealthDirect Acquisition and enhancing the patient experience