Without effective care coordination, ACOs and value-based care providers will struggle to achieve their goals of improving outcomes, reducing healthcare costs and promoting population...
More than 40% of patients surveyed skipped medical care in the early months of the pandemic, according to a recent study by researchers at...
Knowing that clinical care accounts for only a portion of health outcomes, understanding how patients are affected by social determinants of health (SDOH) continues...
Scheduling an appointment shouldn’t be complicated. Yet too often, patients are left to figure out their next move alone, with just a single phone...
It’s the chronic condition no one wants to mention. Symptoms can include missed appointments, unnecessary treatment, poor communication and confusing billing processes. The prognosis...
Healthcare consumerism is on the rise. Your patients no longer see themselves as passive participants in their healthcare journey—they’re active consumers, who have come...
I attended the Fall 2019 Conference of the National Association of Accountable Care Organizations (NAACOS) in Washington D.C. and wanted to share some insights...
Last week, I spoke at the technology briefing of a national health plan group to give a presentation on the role of consumer data...
Most healthcare consumers spend only a tiny fraction of their lives in the clinical world of medical appointments and procedures. Where and how they...