Patient Experience
Learn how your organization can drive patient loyalty and create excellent patient experiences, every time.
Respiratory syncytial virus (RSV) is surging throughout the United States. RSV typically peaks during the fall and winter, when cold and flu season are...
Consumers can order groceries or rent a car with just a few clicks, so paying for medical care often feels frustratingly complex in comparison....
Up to 15 million Americans may find themselves without healthcare insurance when the COVID-19 public health emergency (PHE) ends. The PHE has been renewed...
As the flu season collides with COVID-19—and an unexpected surge in respiratory syncytial virus (RSV) strains hospital capacity—healthcare providers need digital tools that give...
Healthcare can be a serious expense. Around half of U.S. adults find it difficult to keep up with the costs, according to research from...
The arrival of this year’s flu season brings some unique challenges for healthcare providers. Early data from the southern hemisphere, often a forecast of...
Paying for healthcare has long been a complex experience for patients. Inflation means more families are tightening their wallets, so the demand for clarity...
Does a patient’s age influence their experiences with rising healthcare costs? A recent report from Experian Health and PYMNTS points to a generational gap...
On July 28, the US House of Representatives voted in favor of extending Medicare telehealth flexibilities after the COVID-19 public health emergency ends. If...