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Consumer Information Services
Experian® is the leading global information services company, providing to clients in more than 65 countries. From managing credit risk to improving the targeting of marketing offers to automating decision making, Experian helps businesses meet their individual challenges both locally and globally. As a trusted provider, we will address your unique business objectives while providing the consultative direction to help you achieve short-term and long-term revenue goals.
Experian delivers value-added credit risk and marketing products to help clients profitably manage and optimize their customer relationships. These products, which enable our clients to profitably target new customers, acquire new customers and grow/maximize their customer relationships, are built on Experian’s industry-leading information assets and expertise in risk management and credit marketing.
Experian’s industry-leading client experience/satisfaction
Our clients can count on us to help them navigate the changing direction of the market. Unlike some competitors, Experian has maintained and strengthened our field sales teams nationwide. With this, we continue to deliver a best-in-class sales and client service experience to you through:
• Extensive voice of the customer programs
• Major investments to provide thought leadership and insight
• Custom-tailored business processes and systems
Experian’s goal is to provide you with an excellent client experience, and we have consistently improved our client loyalty and satisfaction. Our ratings are measured by the NetPromoter® score — a leading, globally utilized loyalty metric — more than doubled over the past five years and is now ranked 24 points above the average business-to-business loyalty rating. Additionally, Experian was recently awarded Forrester’s Inaugural 2009 Voice of The Customer Award for using next-generation voice of the customer programs to monitor and shift.
Additionally, Experian's credit products and services help businesses with Customer Acquisition, Customer Management, Fraud Management, Risk Management and Debt Recovery.
Experian Consumer Information Services
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