Most recently, we spoke with Klaudette Christensen, Vice President of Product Management for our CIS division. Klaudette joined Experian in May 2010 and served in various leadership roles, including growth initiatives for Partner Solutions, Data Breach and our Direct to Consumer business. Klaudette has over 20 years of sales, marketing, product management and operations experience across a variety of industries and functions. She will be transitioning into a Chief Operating Officer role for Experian Marketing Services in April.
Here are a few takeaways from our discussion with Klaudette:
Keep your network tight.
Klaudette emphasized the importance of intentional networking both internally and externally; in fact, she has set a personal goal of meeting four people at work and four people outside of work every quarter! But most of the work comes after meeting those connections. After all, you don’t want to lose the relationships you create. Here are some tips for making sure your network stays tight:
Refine your leadership skills early on.
No matter where you are in your career now, it never hurts to work on improving your leadership skills. Even if you aren’t currently in a leadership position, these skills will really help you as a professional in the workplace. Here are some areas you should focus on refining as you start to think about what kind of leader you’d like to be:
Validate the feedback you receive.
Feedback is great as long as it is accurate and well-founded. Klaudette knows well that there are unfortunately some people who will always be a little too willing to dish out negative feedback, which can ultimately hurt your confidence and in turn, you career. Here are some ways you can validate the feedback you receive in the workplace:
Don’t be afraid to find a mentor (or take on a mentee).
A mentor will have a lot to teach you simply because they’ve already been in your shoes several years beforehand. A lot of different mentors can teach you different, equally valuable lessons, and it’s important to know exactly what you want from each. Here are a few questions to ask yourself before you decide on who your mentor should be:
Career management is a must.
Mapping out what you want to do and who you want to be is never a bad idea and can only help you out in the long run. Here are a few things you can start thinking about if you want to start planning out the next few years:
We were so happy to have the opportunity to chat with an accomplished and insightful woman such as Klaudette.