Every week, we talk about important data and analytics topics with data science leaders from around the world on Facebook Live. You can subscribe to the DataTalk podcast on iTunes, Google Play, Stitcher, SoundCloud, and Spotify.
In this week’s #DataTalk, we chat with P.V. Kannan about his new book: The Age of Intent: Using Artificial Intelligence to Deliver Superior Customer Experience.
This data science video series is part of Experian’s effort to help people understand how data-powered decisions can help organizations develop innovative solutions.
P. V. Kannan co-founded 24/7 Inc. in 2000 and serves as its Chief Executive Officer. At 7.ai, Mr. Kannan was a pioneer in integrating customer service technology with business process operations to improve all aspects of the customer experience. He has been at the forefront of customer experience from creating contact center agent services, developing a big data predictive analytics platform, creating omnichannel solutions for the web, mobile, chat, social, and
Check out our upcoming data science live video chats