Loading...

The new TV ad playbook: How to capture future buyers on FAST

Published: April 30, 2025 by Experian Marketing Services

Experian and Samsung on the new FAST ad playbook

For decades, television advertisers have faced a trade-off:

  • Traditional linear TV: Delivers broad reach, utilizing the power of sight, sound, and motion on the big screen to capture more focused attention and foster immersive brand-building. However, it lacks the precise targeting modern marketers crave.
  • Digital and addressable channels: Offer highly precise targeting and robust measurement capabilities but struggle to replicate linear TV’s unique combination of visual impact and viewer engagement on the big screen.

Connected TV (CTV) bridges this gap by preserving television’s immersive, large-screen experience—where audiences are more attentive to the content—while offering the precise targeting capabilities long associated with digital and addressable channels.

Yet, as the industry evolves, there’s a growing realization that lower-funnel performance marketing—which emphasizes quick wins from in-market shoppers—doesn’t fully support long-term brand growth. Leading brands have increasingly noted that relying solely on performance tactics can limit sustained demand and brand equity.

Within CTV lies a powerful subset: Free ad-supported streaming TV (FAST). As consumers gravitate toward free streaming options, FAST has emerged as a key focal point for reaching immediate and future buyers. In this article, we’ll explore why focusing only on in-market shoppers risks missing the larger pool of “future-ready buyers” and how FAST platforms enable brands to engage them effectively.

The challenge: Over-fixation on “in-market” shoppers

One common marketing hurdle is “lower-funnel myopia”—focusing almost exclusively on in-market shoppers who are ready to buy immediately. While this can yield quick wins, it also means brands miss opportunities to improve in three critical areas:

  1. Competition and costs: By chasing the same immediate buyers, brands drive up media costs, especially as programmatic ad spending continues to climb each year.
  2. Missing out on future buyers: Most consumers aren’t looking to buy right now. In fact, only 5% of potential consumers are active ‘in-market,’ meaning the other 95% represent future-ready buyers open to purchasing soon. Over-focusing on in-market audiences overlooks people who could be primed to purchase soon.
  3. Inefficient spend on “sure bets”: Over-targeting likely buyers inflates costs for conversions you’d capture naturally. Shifting budget toward brand priming boosts incremental ROI.

Expanding the funnel isn’t just smart – it’s necessary

While many advertisers have prioritized short-term conversions, the data shows a growing imbalance—and a potential risk to long-term brand health. According to The CMO Survey (eMarketer, Nov 2024), CMOs allocated nearly 69% of their 2024 budgets to short-term brand performance, leaving just 31% for long-term brand building. If you’re only engaging consumers when they’re already in-market, you’re effectively joining the race at the final lap—and often paying a premium to do so.

So where does that leave the vast majority who aren’t buying right now? That’s where future-ready buyers come in.

The solution: “future-ready buyers”

So, how can you broaden your reach without resorting to a “spray-and-pray” strategy? Enter category future-ready buyers—consumers who aren’t actively shopping right now but remain open to your product category. They’re not firmly opposed or “locked out” of it. For example, existing electric vehicle (EV) owners may not be in-market this very moment, but they could be ready to purchase another EV when their lease ends or a new model debuts, making them ideal future-ready buyers.

Why they matter:

  • Cultivate future demand. Engage buyers early to stay top-of-mind when they’re ready.
  • Build a sustainable brand pipeline. Develop ongoing interest instead of repeatedly chasing immediate leads.
  • Expand your reach. Broaden targeting beyond active shoppers for long-term growth.

Use marketing data to avoid overspending on future buyers

Identifying future-ready buyers is powerful—but how do you avoid wasting spend on unlikely buyers? Marketing data helps refine your targeting with real consumer insights, maximizing ROI and campaign efficiency.

  • Precisely define your segments: Use lifestyle, demographic, and psychographic data to target consumers who are open to your product, avoiding wasted impressions on uninterested audiences.
  • Prioritize privacy and compliance: Choose partners who prioritize data security and adhere to regulations, ensuring your campaigns stay both trustworthy and effective.

FAST: The strategic channel for reaching future ready buyers

FAST ​services​, like ​Samsung TV Plus​, have evolved into a crucial medium for advertisers eager to strike a balance between scale and precision.

Here’s why:

  • Engaged audience: Viewers access free, premium content in exchange for ads, making them receptive and attentive.
  • Advanced targeting: FAST offers precise segmentation beyond traditional TV, helping you reach Samsung consumers both in-market and future buyers effectively on the biggest screen in the household.
  • Positive viewer experience: Free content creates a relaxed viewing environment, increasing ad attention and recall.

Samsung TV Plus and Experian Marketing Services: Scale meets precision

Samsung TV Plus offers expansive reach and contextual targeting aligned to viewer interests. Experian Marketing Services complements this by identifying consumers most likely to buy, leveraging demographic, lifestyle, and intent data—helping you effectively engage future-ready buyers.

Putting it into practice: A use case

Scenario

An electric vehicle (EV) brand, EVolution Auto, wants to reach eco-conscious consumers who aren’t shopping for a car right now but might consider one soon. They also want to track how ads influence brand consideration and sales over time.

Approach

  1. Identify future-ready segments
    Using Experian data, EVolution Auto focuses on “eco-conscious drivers”—people interested in sustainability who are likely to be open to an EV in the near future.
  2. Activate on Samsung TV Plus
    The brand places targeted ads on channels with environmental or tech content. With millions of monthly users and a relaxed viewing experience, EVolution Auto’s spots get more visibility, boosting ad recall.

Outcome

By pairing Samsung TV Plus’s broad reach with Experian’s precise audience data, EVolution Auto achieves measurable lifts in brand consideration, website traffic, and dealership visits—effectively priming future EV buyers and driving long-term sales momentum.

Building a future-proof strategy

Exclusively targeting in-market consumers can limit your brand’s long-term potential. By focusing on those not currently shopping—but still open to your category—you widen your future buyer pool and keep your brand top of mind. FAST services like Samsung TV Plus, paired with Experian’s marketing data, offer a powerful way to balance scale with precision–delivering strong engagement today while priming your brand for long-term growth. By shifting your focus toward tomorrow’s buyers today, your brand doesn’t just stay relevant—it sets the stage for sustained market leadership and growth.

Contact us

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Latest posts

Loading…
2020: The year of addressable TV

Addressable TV has been through a transformation in the past year. Streaming content has become the most coveted space for creators and advertisers with the rise of new apps and platforms; but the influx of stay-at-home orders around the country have shifted television viewership as we know it, and streaming apps are popping up in droves to take advantage. So, how can you? With no shortage of opportunities to advertise on addressable TV and CTV, how does it fit into the media mix? And furthermore, how can you attribute this household-level device into your overall strategy? Tying it all together Layering addressable TV within digital ad campaigns couldn’t be easier today — but applying the right targeting and cadence between all of your digital efforts; and tying them together in attribution takes the right kind of data. Marketers can use CTV identifiers coupled with other device identifiers available in The Tapad Graph to not only target impressions but also map addressable TVs within the consumer journey; and unify strategies between household decision makers to better personalize messaging. 1 The Trade Desk Q2 2020 Earnings Call Transcript, August 2020; 2 iSpot Report, via Deadline, July 2020; 3 Flixed.io, January 2020 Contact us today

Oct 26,2020 by Experian Marketing Services

Harness the power of household advertising strategies

For the past several years ad-tech defined the value of identity at the individual level; made possible by the evolution of data, technology and machine-learning. But, earlier this year COVID-19 set in motion many shifts in consumer digital behavior. The more we’ve been working and learning from home, using devices that are shared amongst an entire household, the more apparent it is that marketers need to shift their strategies to align with these changes. Did you know the average household owns eleven or more connected devices? And the longer we’ve been at home, the more these devices are shared by multiple individuals. If you’re looking for a few simple ways to evolve from an individual focused strategy to a household strategy, here’s a good place to start: Audience segmentation Traditionally, audiences are built with a narrow focus on a single user, and what known attributes about that individual or their brand engagement can be leveraged for a targeting strategy. Now that screens are being shared between multiple users in a home, how can you be sure you’re identifying them correctly, and thus, segmenting them in the right buckets for targeting? The key lies in the ability to connect those points through identity resolution. Using ad exposure from household level devices, followed by a second engagement from an individual within that household can indicate a user is a better candidate for purchase or conversion than others. So before you build audiences for targeting, you can qualify them at the household level for segmentation with more confidence. Example: An auto advertiser uses audience segments from a third party provider such as ‘auto intenders’ to target individuals with new pricing offers. They would continue retargeting these users, unaware that some are connected in the same household, and thus are probably not all in the market to actually get a new car. By bucketing users that share a common household device within this third party segment, they can hone in on which individuals are actually in-market for a car and evolve their strategy to be more effective. Targeting Retargeting, frequency capping and sequential messaging have always been meant for an individual user — the more they’re exposed to your brand in a personalized way, the more likely they are to take the desired action. But, have you considered that multiple users could have a shared initial exposure to your brand? Today, you can target a household of potential consumers on a shared device like a CTV, and employ those retargeting strategies based on that common initial exposure. Starting at the household level, means you can compare movement through the funnel between different individuals in that household, and tailor your targeting accordingly. Perhaps you realize only one person in that household will convert and you tailor messaging to them more frequently, while confidently suppressing the other individuals. Example: a CPG brand uses OTT advertising, but doesn’t incorporate it within their sequential strategy, because they consider it just a ‘brand awareness’ opportunity. By using OTT more strategically as a household level engagement, it can reveal which individuals within a household are more favorable towards a brand further down the funnel. So, you can spend impressions targeting those users, rather than wasting impressions on multiple individuals within the household. Measurement Measurement and attribution are imperative to understanding the path to purchase and making strategies more efficient over time. Often that efficiency involves adding or removing devices and channels from a targeting strategy based on their contribution to an action or conversion by an individual. This year we’re seeing addressable TV devices explode in use, which are shared at the household level. Even desktop computers are being used by more people in the home due to COVID-19. So, assuming a linear path of attribution by an individual is missing the full picture. Identity resolution can help you understand where messaging was more effective for some users in the household than others, and leverage that insight to continue more effective strategies in the future. Example: Without a household view, a direct-to-consumer brand would assume all interactions from one device would be coming from a single individual, and that could create a higher cost-per analysis. By incorporating the household level devices into attribution models, they can find efficiencies between touch points of multiple users, and learn how those split off into individual paths to conversion. Not only can this DTC create a more effective model, but they can use that model to create cost efficiencies in the future. Contact us today

Oct 07,2020 by Experian Marketing Services

Increase your share of wallet: Four strategies for brands to prosper

With the long-term effects to the economy unknown, many consumers are feeling the financial impact, while others are looking for opportunities, resulting in a transformational shift in spending. Some brands are experiencing decreased or paused marketing budgets, and you may be trepidatious about making the right decisions in your efforts to grow share of wallet. Recent events have been an impetus for change and we’re seeing brands make modifications to traditional marketing strategies. Some are developing innovative technologies and utilizing new sources of data and analytics. As we look at how these changes impact marketing results, we see the gap grow between those brands who are equipped to pivot and implement new strategies quickly, versus those who are not. So what steps can your organization implement now to make the smartest choices for both your customers and your business to secure more share of wallet? Here are four ideas to accelerate the success of your next financial marketing campaign: 1. Meet your customers wherever they are: Digital-first strategies have never been more relevant than they are right now. While consumers have fully embraced online engagement, marketers are even more focused on reaching high-value segments in the channels they utilize. By using an informed, data-driven strategy that includes preferred marketing communication channels and decision-making styles, engagement increases across those channels your target audience frequents the most. For example, are they heavy social media users? Do they prefer streaming TV? Or do they tend to rely on financial advice vs. performing their own research? To drive take rates, your audience must be exposed to a tailored message, in the right channel, and possibly multiple times. 2. Use messaging that resonates: As consumers refocus priorities, their expectations of brands with whom they do business are ever-increasing. Reflecting an understanding of the current needs and interests of your customers and prospects is an undertone that can only help strengthen their view of your brand. Consumer behavior has changed and is unlikely to revert to what was, so you want to be relevant, but you also do not want to be seen as ‘tone deaf’. As a result, consider revising your segmentation strategy to leverage predictive insights, such as household economic indicators, financial behaviors, lifestyle propensities and interests to help shape your message into one that truly makes an impact. 3. Prove the worth of your campaign: New consumer journeys are being formulated and showing ROI is imperative as your marketing budget is scrutinized. Having the right industry-relevant metrics and reports to analyze and share with leadership are key. Demonstrate that your campaigns are contributing to bottom-line success—and justify future campaigns—by using data-driven measurement insights collected across multiple reads and countless touchpoints. Marketing budgets are being scrutinized now more than ever, so showing ROI is critical. Having the right metrics and reports to analyze and share with leadership are key. 4. Follow government regulations—leverage Fair Lending-friendly audiences: Whether you’re cross-selling or prospecting, now is the time to identify the right audiences with rich data insights to not only execute impactful campaigns but adhere to government regulations that protect consumers and your organization. Trusting that the data you are activating follows Fair Lending Laws, including the Equal Credit Opportunity Act (“ECOA”) and the Fair Housing Act (“FHA”) is crucial. The Federal ECOA prohibits creditors from discriminating against credit applicants on the basis of several prohibited factors. Developing people-based segments that are not derived using these factors positions you to follow these regulations. Check out our previous blog post about Fair Lending-friendly audiences here. As you transition to new operating models, access to current and accurate consumer data can provide confidence in campaign potential, help you avoid business risk, enable you to respond to market changes and make better decisions. Experian can help you implement these strategies and put your brand unique position for growth. From start to finish, we provide the marketing solutions you need to plan, build and execute successful, Fair Lending-friendly campaigns to cross-sell to existing customers and acquire new customers. *Experian Fair Lending-friendly audiences do not constitute legal advice or otherwise assure compliance with the FHA, ECOA, or any other applicable laws. It’s recommended to seek legal advice with respect to the use of data in connection with lending decisions or application and compliance with applicable laws. Contact us today

Aug 27,2020 by Fruzsi Toenniessen, Senior Sales & Strategy Consultant

Subscribe to our newsletter

Enter your name and email for the latest updates

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

About Experian Marketing Services

At Experian Marketing Services, we use data and insights to help brands have more meaningful interactions with people. As leaders in the evolution of the advertising landscape, Experian Marketing Services can help you identify your customers and the right potential customers, uncover the most appropriate communication channels, develop messages that resonate, and measure the effectiveness of marketing activities and campaigns.

Visit our website

Subscribe to our newsletter

Stay up to date on the latest industry news and receive expert tips from our marketing experts.
Subscribe now!