At A Glance
AdRoll and Experian help marketers grow the full funnel by combining audience data, identity resolution, and connected TV (CTV) measurement. Marketers can reach new prospects, retarget across screens, and measure CTV's impact on website visits, keeping strategic decisions in human hands as AI takes on more optimization tasks.Key takeaways
- eMarketer forecasts that U.S. advertisers will spend more on connected TV ($17.73 billion) than primetime linear TV ($16.98 billion) in 2026.
- AdRoll’s Household Reach & Site Visit report, built on Experian’s Digital Graph, links CTV exposure to later website visits at the household level.
- Marketers can access Experian Audiences and Experian Audience Engine directly inside AdRoll’s campaign workflow without a separate data integration.
- AdRoll recommends a clear AI framework: people set the what and why, while AI manages the how and how much of campaign execution.
Finding new customers is only part of the challenge. Marketers also need to reach the right people across CTV and digital channels, then understand what happens after the first impression.
Will Nixon, Head of Data Partnerships at AdRoll, joined us to discuss how Experian Audiences and cross-device identity help marketers fill the funnel, prove CTV’s impact on the customer journey, and keep people in charge of strategy as AI takes on optimization.
Reach, accuracy, and proof don’t always move together
Growth marketers must balance scale, relevance, and proof. Layer too many audience segments and reach shrinks; go too broad and relevance suffers. CTV adds a measurement challenge because viewers can’t click the ad, leaving last-click attribution unable to capture the full journey.
That matters as CTV attracts more investment. For the first time, eMarketer forecasts that U.S. advertisers will commit more of their upfront TV budgets to CTV ($17.73 billion) than to primetime linear TV ($16.98 billion) in 2026.
As more budget moves to CTV, the pressure to prove it’s working grows with it. Marketers need to reach the right people consistently, then connect ad exposure to what happens next. That’s where the AdRoll and Experian partnership comes in: Experian’s audience data brings new prospects into the funnel, AdRoll’s long track record in retargeting keeps the conversation moving toward purchase, and a durable identity layer connecting the journey across screens.
Building the funnel on Experian data, inside AdRoll
AdRoll gives marketers access to Experian audience data right inside the campaign workflow, so they can plan and activate campaigns without a separate data integration.
Together, these capabilities help marketers move from understanding an audience to reaching it, then connect campaign activity across devices.
Connecting the big screen to what happens next
CTV gives marketers a powerful way to reach people, but the lack of a click can make it difficult to connect an ad exposure directly with later engagement.
AdRoll’s Household Reach & Site Visit helps marketers connect CTV exposure with later website engagement. Built on our identity graph, the report shows how many households a CTV campaign reached and how many of those households visited the marketer’s website after ad exposure.
That links two parts of the journey: CTV exposure and later website engagement from a digital device in the same household.
“This gives our sellers and our customers confidence to reinvest in CTV, because before this they were a little bit flying blind: we invested in CTV, we ran all these ads, but what was the impact of that? This helps tell that story.”
AdRollWill Nixon, Head of Data Partnerships
Where people stay in charge as AI takes on more campaign optimization
Even with AI handling more of the work, marketers still need to decide who leads and where the technology can help. AdRoll uses a simple framework: people own the what and why, and AI owns the how and how much.
People define the business outcomes and creative guardrails. AI can recommend how to allocate budgets across channels, measure performance, and learn from campaign data. The more of those decisions AI makes, the more data quality, governance, transparency, and marketer control matter.
“Humans own the what and the why: what are we trying to achieve for customers, and why does it matter to them? AI owns the how and how much: how are we going to reach the users, how much are we going to spend on each channel, and how are we going to measure it?”
AdRollWill Nixon, Head of Data Partnerships
This is also why the AdRoll and Experian relationship matters; Experian’s audience data and identity resolution give AdRoll a trusted, well-governed foundation, so marketers can rely on the data behind the how and how much while they stay focused on the what and why.
What this means for your next campaign
If you’re planning a full-funnel program, start with four questions:
Together, AdRoll and Experian help marketers connect audience understanding, activation, identity, and measurement across more of the customer journey.
Ready to grow your funnel with Experian and AdRoll?
Connect with us
Click here to view Experian’s U.S. Consumer Data Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
About our expert
Will Nixon
Head of Data Partnerships, AdRoll
Will Nixon is the Head of Data Partnerships at AdRoll, where he leads the commercial strategy for the company’s audience targeting and identity data products. A 15-year AdTech veteran, Will also leads supply path optimization strategy at AdRoll, as well as publisher development at Virool and Brand.net. Will also enjoys spending time in the mountains or the ocean while he awaits the 50-year storm.
FAQs
Experian’s Digital Graph connects mobile advertising IDs and CTV IDs to households, giving AdRoll’s Household Reach & Site Visit report the identity layer it needs. This lets marketers see how many households a CTV campaign reached and how many of those households later visited their website, closing a gap that last-click attribution can’t cover.
Experian Audiences are thousands of ready-to-use, syndicated segments covering demographics, financial profiles, intent, interests, and purchase behavior that marketers can select directly inside AdRoll. Experian Audience Engine works differently by letting marketers combine their own first-party data, such as an email list, with Experian’s Marketing Attributes to build a custom modeled audience when a syndicated segment isn’t the right fit.
CTV is harder to measure because viewers can’t click the ad, so last-click attribution models can’t capture the full path to a later action. That’s why household-level identity resolution, like the kind Experian’s Digital Graph provides, is necessary to connect a CTV ad exposure to what a household does next.
Latest posts
Tapad launches global privacy-safe solution to provide continuity in the absence of third-party cookies Switchboard, a module within The Tapad Graph, will connect emerging cookieless identifiers to traditional IDs, creating a more holistic view of the consumer and driving value exchange within the advertising ecosystem Tapad, part of Experian, a global leader in cross-device digital identity resolution, and a part of Experian, announced today the launch of Switchboard, a first-of-its-kind solution to help navigate the evolving cookieless landscape. Switchboard, a module within The Tapad Graph, will operate as a global, privacy-safe solution to provide continuity in the absence of third-party cookies by connecting new cookieless identifiers to traditional digital IDs for a comprehensive view of consumers and their digital touchpoints. Switchboard will enable interoperability across the growing number of these digital identifiers and the value exchange between publishers, content creators and consumers. Leading digital identity solutions partnering with Tapad, part of Experian at the launch of Switchboard include Unified ID 2.0, ID5, Lotame Panorama ID, BritePool, Retargetly IDx and Audigent Halo ID. Tapad, part of Experian plans to expand support to additional identity solutions on an ongoing basis. In addition to these identity solutions, early partners across the ecosystem include The Trade Desk, Amobee, Martin, ShareThis, Eyeota and Catalina. “This diverse group of launch partners and testing customers will prove that Switchboard is an important tenet for the future of identity resolution. We’re excited to be proactive in our approach to give marketers time to adapt new solutions and test their function in tandem with the third-party cookie, while continuing to give our customers flexibility and control,” said Mark Connon, General Manager of Tapad, part of Experian. “Facilitating access and usage of 1st party identifiers is crucial to help marketers prepare for the cookieless future. Thanks to Switchboard, ID5’s cookieless IDs will be available to a wider audience of brands and agencies and enable them to run effective, data-driven campaigns beyond the third-party cookie,” said Mathieu Roche Co-founder & CEO of ID5. Switchboard provides value across the marketing and advertising ecosystem as the need for the ability to support multiple cookieless ID’s across ad tech increases throughout 2021. With a decade of expertise creating digital identity resolution products, Tapad, part of Experian is poised to solve this challenge through innovation and quality, privacy-safe data-driven solutions. “Interoperability is paramount for brand marketers, agencies, publishers and platforms if we want to support an open and free Internet and break free of the stranglehold of walled gardens,” said Pierre Diennet, Global Partnerships at Lotame. ”Lotame Panorama ID’s participation in Switchboard reflects our steadfast commitment to collaborating across and within the industry and providing value to all of its players.” “As advertisers continue to contemplate the future of identity, Amobee is proud to partner with Tapad, part of Experian on this next-generation solution to provide a comprehensive view of consumers,” says Bryan Everett, Senior Vice President of Global Business Development at Amobee. “With the imminent loss of cookies, advertisers must think creatively in order to respectfully engage consumers in a privacy-compliant way and Switchboard can play an important role in addressing their respective identity needs.” Tapad, part of Experian is welcoming identity solutions and Tapad Graph customer participation in Switchboard throughout 2021. Stayed tuned for more updates and information on Switchboard in the coming months. Get in touch
Adapt with Tapad, a part of Experian Leading browsers have made public announcements and technical deployments to reduce the digital advertising accessibility of third-party cookies for data collection, storage, and sharing due to growing privacy concerns. As a result, there has been growing momentum to find an alternative via cookieless IDs, with the intent to create a replacement that helps ensure continuity across the ecosystem. At Tapad we’ve chosen to approach the market with a solution that provides agnostic interoperability for these cookieless identifiers, so that marketers can continue to work with the identity providers of their choice while maintaining the most holistic view of consumers across digital touchpoints. Introducing switchboard Switchboard is a module within The Tapad Graph that leverages our core capabilities across machine learning and identity management to provide a connection between traditional digital identifiers and the new wave of cookieless IDs that will be utilized in the future. Customers of Tapad can take advantage of its broad ecosystem of identifiers to drive targeting and frequency capping strategies and enable detailed measurement and attribution post-deprecation of the third-party cookie. Our goal is to accelerate the adoption, scale, and utility of cookieless IDs with the release of the Switchboard module within The Tapad Graph, while maintaining an agnostic approach to the market. Switchboard for identity solutions In the evolving landscape agencies and marketers will need to invest, test, and analyze the best combination of cookieless ID partners to meet their objectives. The Switchboard module will increase the utility and value of the cookieless ID space in conjunction with other addressable IDs, by providing a layer of connectivity that will be natively missing with the deprecation of third-party cookies. Identity solutions at launch: Switchboard for graph customers For existing Tapad customers who leverage the Switchboard module in The Tapad Graph, it will provide a seamless way to facilitate interoperability while resolving identity back to a Household or Individual. By providing this translation layer, Tapad will take on the responsibility of encryption and decryption protocols where applicable, which will deliver added functionality to our customers. Tapad + Experian partners at launch: Use cases Resolve existing first-party data with new cookieless solutions through The Tapad Graph to minimize data loss Frequency cap at the Individual and Household level via Cookieless and traditional ID Reach consumers at scale across all touchpoints and IDs Build a more inclusive and holistic view of the consumer journey Run accurate and scalable measurement before and after the formal deprecation of third-party cookies in Chrome Map online data into offline activities Hear why industry leaders are adapting with Tapad + Experian As advertisers continue to contemplate the future of identity, Amobee is proud to partner with Tapad, a part of Experian, on this next-generation solution to provide a comprehensive view of consumers. With the imminent loss of cookies, advertisers must think creatively in order to respectfully engage consumers in a privacy-compliant way and Switchboard can play an important role in addressing their respective identity needs. — Bryan Everett | Senior Vice President of Global Business Development | Amobee Connecting offline and online shopper activity in a privacy-compliant way is fundamental to marketing effectiveness and determining return on ad-spend. That’s why we’re excited to be a launch partner for Tapad + Experian’s Switchboard offering; it provides a unified solution for supporting the variety of proprietary and anonymous user ID standards required by advertising demand-side platforms today. — Brian Dunphy | SVP Digital Business and Strategic Partnerships | Catalina As the industry evolves, Tapad + Experian’s Switchboard presents a privacy-safe solution that allows for the continued activation of data and an alternative to advertising within walled garden environments. We look forward to collaborating with Tapad and the industry as we collectively transition to support cookieless identity. — Don Lee |SVP of Global Platform Partnerships | Eyeota We are excited to participate in this proactive solution to the sunset of third-party cookies. Switchboard’s agnostic interoperability, with BritePool and other ID providers, will create high-value for marketers as they transition to the era of cookieless web advertising. — David J. Moore | CEO | BritePool Interoperability is paramount for brand marketers, agencies, publishers and platforms if we want to support an open and free Internet and break free of the stranglehold of walled gardens. Lotame Panorama ID’s participation in Switchboard reflects our steadfast commitment to collaborating across and within the industry and providing value to all of its players. — Pierre Diennet | Global Partnerships | Lotame At this pivotal moment in the industry, we are excited to be partnering with Tapad, a part of Experian on their cookieless initiative and making Retargetly IDx available into the Switchboard solution, providing global brands, platforms and publishers with a compliant, cookieless ID solution for the Latin American market; enabling them to target, reach and measure users at scale through the region. — Daniel Czaplinski | CEO and Co-Founder | Retargetly With Audigent’s Halo ID, we’re architecting a cookieless future where clients and partners have confidence in the actionability and interoperability of exclusive 1st party audiences, originated from some of the world’s leading publishers and creators. We see collaboration as being critical to a collective understanding of identity and Tapad, a part of Experian as a trusted partner with solutions such as Switchboard to support continuity for marketers’ addressability. — Drew Stein | CEO and Founder | Audigent Facilitating access and usage of 1st party identifiers is crucial to help marketers prepare for the cookieless future. Thanks to Switchboard, ID5’s cookie-less IDs will be available to a wider audience of brands and agencies and enable them to run effective, data-driven campaigns beyond the third-party cookie. — Mathieu Roche | CEO and Co-Founder | ID5 Addressing the current identity challenge requires transparency and collaboration. We are pleased to align ShareThis data with Tapad + Experian’s growing ecosystem. ShareThis data helps marketers evolve beyond the cookie to complete the picture. Tapad + Experian’s Switchboard offering will support ShareThis’s deep connections to clients and technology platforms, preserving and growing the accessibility of our data. — Michael Gorman | SVP Product and Business Development | ShareThis Get in touch
With the emergence of email addresses as a currency for brands to communicate with their consumers offline; attaching email data to in-store purchases lays the groundwork for future advertising strategies. However, this advantage in having an additional digital touchpoint also creates a new challenge for marketers. How do they connect what they know about their customers via offline data and PII, or personally identifiable information, with what they want to know about their online behaviors and interactions? Taken a step further, how can they create actionable strategies that connect these two streams of consumer insights in order to drive them to make more future purchases; and even become loyalists? At a time when the shift from traditional to online shopping feels more like a landslide; connecting online and offline data has never been more valuable or more urgent. The solution for these marketers lies in the framework of identity resolution; and a key capability called hashed email onboarding. Hashed email onboarding is a privacy-safe way to connect consumer email addresses to their related digital devices and other digital identifiers. The methodology prevents the consumers actual email address from being readable; while still providing marketers a connection between those emails and other touchpoints for an individual. Instead of understanding the customer journey in two distinct parts; how they interact with a brand or company offline and separately how they interact with a brand online; hashed email onboarding allows for the two parts to be woven together in a holistic view of that consumer. The power of connecting these data sets can be seen when combining offline and online attribution and measurement to improve frequency capping and look-alike modeling. It’s important to note that not all identity resolution vendors that onboard hashed emails function in the same way or provide the same level of data. Some connect only to desktop or only to mobile devices; while others don’t actually make direct linkages at all- they simply provide the hashed emails as a targetable digital audience for upload. While hashed email onboarding and the connection between offline and online data is a powerful strategy; it needs to be as structured as possible across the most data available to reveal truly efficient targeting and measurement strategies. Tapad, a part of Experian has built a hashed email product feature that works with the existing flexibility of The Tapad Graph to deliver the most holistic consumer view in the structure that works best for your business objectives. Get in touch