Loading...

A deep dive with an Experian partner, ARF

by Experian Marketing Services 7 min read April 30, 2026

At A Glance

The Advertising Research Foundation’s DASH TV Universe Study provides a projectable view of how Americans connect to and consume TV across households, devices, and services. In this Q&A, Jim Meyer, General Manager, DASH, and Samantha Zhang, Senior Data Scientist, at the ARF explain what DASH measures, who uses it, why MRC accreditation matters, and how Experian combines DASH with its data to build audience segments for advertisers and agencies.

In our Ask the Expert series, we interview leaders from our partner organizations who are helping lead their brands to new heights in AdTech. Today’s interview is with Samantha Zhang, Senior Data Scientist, and Jim Meyer, General Manager of the DASH TV Universe Study at the Advertising Research Foundation (ARF). DASH is an annual tracking study conducted by the ARF to define and better understand TV audience behavior and household dynamics.

What does DASH measure, and how does it help the industry understand TV consumption today?

By capturing hundreds of individual- and household-level data points from each respondent in a rigorous and nationally projectable sample, DASH creates a comprehensive picture of U.S. consumer TV “infrastructure” – how America watches.

Core elements in DASHElements that create context in DASH
TV sets
Location | brand | smartness | service modes | sources
Demographics
Connected devices
Game consoles |video players | streaming devices
Yesterday viewing
Daypart | TV/device genre | Out-of-home viewing
Mobile devices
Owners | sharing users
Shopping
Online and in-store | Exposure to major RMNs
Internet service
Modes | ISPs | connectivity by device
Streaming audio
Streaming TV
SVOD/AVOD tiers and sharing | FAST
Email accounts and apps
Live TV
Modes of access | including casting from devices
Social media

For example, DASH gathers:

  • Data on every TV set, including brand, room location, age, “smartness,” and connection devices and modes
  • Household connectivity and video service data, even in homes with no TV set
  • Internet Service Providers (ISP) and TV service usage, including Multichannel Video Programming Distributors (MVPDs), virtual vMVPDs, streamers (ad-supported and premium), and Free Ad-Supported Television (FAST) channels
  • Person-level ownership and usage of video-capable mobile devices, including smartphones, tablets, and laptops
  • Measures of viewing and co-viewing across dayparts, devices, and services
  • Additional modules covering shopping and retail media networks, streaming audio, social media, email, and apps

Broad coverage and granularity make DASH a uniquely robust source of truth for practitioners across the industry, including measurement experts and ad programming strategists. DASH also reports regularly (and publicly) on key industry dynamics. DASH identified a growing segment of device-only viewers – now nearly 9 million households that watch TV, but do not own a TV set – and highlighted the implications of that trend for traditional ratings systems based only on households with TV sets.

Households (HHs – million)2025 HHs (M) U.S. penetrationChange vs. 2024 (M)
Total US134.8100%+2.7
Connected TV (CTV)114.685%+2.1
TV (Set)124.292.2%+1.1
Device-only8.86.6%+1.6
TV-Accessible133.198.7%+2.7

DASH called out the rise in app-based pay TV and proposed a new connection framework that better represents the modern TV world, in which linear and streaming overlap.

Household reach across linear and streaming TV

DASH also defines the universes of households reachable with advertising. This graphic, for example, shows how all ad-supported linear and streaming properties in aggregate define the true scale of TV advertising. While 35 million households (and growing) are reachable only with streaming ads and 13 million (and falling) only with linear ads, most households are reachable with both, underscoring the importance of understanding the “overlap.”

Ad-reachable audiences 2025 (vs. 2024)

Who uses DASH data, and what decisions does it help inform?

There are three primary users of DASH, each with its own use cases:

Measurement providers, including Nielsen, use DASH to calibrate viewership data, turn household data into persons data (and vice versa) and estimate potential reached audiences–what the providers call media-related universe estimate (MRUEs)–for the calculation of ratings. Not surprisingly, measurement companies were the first to see the value that an independent TV universe study could provide.

Media companies, including major broadcasters and streamers, use DASH to add context and color to their ad sales presentations – and to track the measurement providers, whose ratings play a major role in valuing ad inventory.

AdTech companies, including Experian, use DASH to create high-value audience segments for activation.

The recent accreditation of DASH by the Media Rating Council (MRC) and adoption by Nielsen as an input to its TV ratings have generated interest from a broad range of companies. We are actively pursuing new licensees and partners to make DASH more useful within, and even outside, the TV ecosystem.

What does MRC accreditation signify, and why is it meaningful for DASH?

MRC accreditation means DASH passed a rigorous audit conducted by Ernst & Young over many months, which validated our methodology, controls, and data quality. MRC accreditation establishes that DASH is an industry-standard dataset.

While the service provider normally announces its own accreditation, the MRC took the unusual step of issuing its own release on DASH, announcing the accreditation of DASH for TV universe estimation and endorsing the study for broader, cross-media use.

How does Experian use DASH data to build audiences?

The segments combine specific TV usage habits and behaviors from DASH with Experian data on demographics, spending, and other contextual inputs to create a fuller view of consumer viewing behavior. They are designed to be valuable to advertisers in many categories and planning contexts – and to be customizable to fit advertisers’ media targets. The segments can be used to:

  • Apply or suppress audiences to improve target coverage across a campaign
  • Better align media and creative
  • Reach elusive but high-value viewers, such as Ad Avoiders
  • Drive valuable consumer behavior
  • Achieve specific advertising objectives

What are some practical use cases for DASH-based audiences?

Here are some practical use cases for four different kinds of DASH segments in five different advertiser categories.

Travel

Co-Watchers

A couples-only resort uses TV Co-Watching Households without Children to strengthen target reach and ad memory recall

A big theme park destination uses TV Co-Watching Households with Children to reach families in moments of togetherness

Home Entertainment

TV Owners and Brand Loyalists

A premium TV manufacturer uses the overlap of Multi Brand TV Owners and Single Brand TV Loyalist Households to market its newest TV model to its most loyal consumers.

Fast Food

Screen Size Viewers

A fast food chain with a high-impact new brand campaign uses Large Screen TV Viewers to better align the media and creative

That same fast food chain uses Small-Screen TV Viewers to drive store traffic by increasing exposure of its retail campaign among on-the-go viewers

Financial Services

Cord Cutters

A personal cost management app and a cash-back credit card target Streaming-First Cord Cutter Households to reach young, tech-savvy, cost-conscious consumers

Thanks for the interview. Where can readers learn more about DASH?

We started work on DASH seven years ago, and it’s been fun to watch it “grow up.” Our partnership with Experian is a big step toward putting DASH to work for advertisers and agencies. To learn more, visit our site at https://theARF.org/DASH or contact us at DASH@theARF.org.

Contact us

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


About our experts

Samantha Zhang, Senior Data Scientist at ARF

Samantha Zhang, Senior Data Scientist at ARF

Samantha Zhang is a Senior Data Scientist at the Advertising Research Foundation working on the DASH TV Universe Study, with additional research spanning areas including attention measurement, digital privacy, and artificial intelligence.

Jim Meyer, General Manager at ARF

Jim Meyer, General Manager, DASH, at ARF

JimMeyer is general manager and co-founder of the ARF DASH TV Universe Study and managing partner of Golden Square, LLC, which advises media and research technology companies on growth strategy and development.


Latest posts

Loading…
Tapad’s Kate O’Loughlin addresses J.D. Power 2016 Automotive Conference

Cross-Screen Pioneer Explores the Power of Connected Cars as a Vehicle for Customer Engagement LAS VEGAS, NV — (October 26, 2016) –Kate O’Loughlin, GM of Media for Tapad, addressed the J.D. Power Automotive conference audience today in Las Vegas, NV. With more than 1,400 participants representing every facet of the automotive marketing profession, the conference has become the industry’s leading marketing event. Bringing the unified, cross-screen perspective to the stage, O’Loughlin discussed the vital role of connected cars in the consumer engagement process. She is a founding member of Tapad which launched the world’s first cross-screen marketing technology in 2010. Tapad was acquired by the Telenor Group early in 2016. Key points from O’Loughlin’s J.D. Power 2016 address included: The marketers who deliver relevant and engaging content in a privacy-safe setting will be in the strongest position to navigate the proliferation of connected devices, including the connected points in cars. As automakers innovate the technology in cars, marketers need to be prepared for the size and diversity of data available for understanding consumers. It’s going to be increasingly difficult to wade through the data, so now is the time to build a solid framework for understanding the person behind the data. Marketers who evolve — and take a holistic approach — to their campaign measurements will achieve marked improvements in efficiency and an enhanced understanding of their core audiences. Actionable brand engagement metrics like Viewable Exposure Time (VET) will continue to overtake traditional advertising performance metrics. VET evaluates the optimal amount of time an ad is present on a screen to incite consumer action. In early testing by Tapad, campaigns that employ VET see conversion rate performance improvements from 13 to 60%. The consumer-centric technology solutions of the future need to be as scalable as they are affordable. Learn more about Tapads’ recommended Viewable Exposure Time metric contact us today! Contact us today

Published: October 26, 2016 by Experian Marketing Services
Tapad, part of Experian, introduces new cross-device optimization metric, viewable exposure time (VET)

NEW YORK, Sept. 28, 2016 /PRNewswire/ — Tapad, the leader in cross-device marketing technology, today announced a new metric for cross-device marketers, Viewable Exposure Time (VET). Viewable Exposure Time measures across screens and ad formats, identifying the optimal amount of time a consumer spends with an ad before they take action. The announcement coincides with Unify Tech ’16, Tapad’s third-annual cross-device summit during Advertising Week NY. Frequency caps are currently used to ensure that dollars aren’t wasted on redundant ads. Viewable Exposure Time evolves the frequency capping approach to include accelerating a consumer’s ad exposure rate up to the optimal time spent with the brand. VET is used in affinity, digital transaction and offline purchase models as a key indicator of marketing budget well-spent. Beta users of VET span every vertical, though interest is especially high from CPG, Automotive, Telecommunications and Retail. Viewable Exposure Time unifies and upgrades marketers’ predictors of advertising success by leveraging cross-screen engagement across digital and television, with vendor-agnostic viewability scores for video, rich media and display. “Today’s current measurement options, like click-through rate (CTR) and TV gross ratings points (GRP) tell an incomplete story,” said Tapad GM of Media Kate O’Loughlin. “Tapad is focused on measuring what really matters to marketers – building an efficient connection with a customer. Innovation in metrics was long overdue.” More than just a measurement tool, Tapad also provides clients with VET activation. Factoring in time spent with ads in viewable seconds and minutes, these analytics inform marketers about which audiences are underexposed, enabling them to adjust campaigns and deliver according to optimal viewable exposure time. This effectively increases conversion rates at the lowest cost. Contact us today

Published: September 28, 2016 by Experian Marketing Services

Strong Revenue Performance and Thriving Culture Contribute to Industry Recognition NEW YORK, Sept. 15, 2016 /PRNewswire/ — Tapad, the leader in cross-device marketing technology and now a part of Experian, was named a top company on Inc. Magazine’s list of the 5000 fastest-growing private companies in the U.S. In addition, Tapad won the TMCnet 2016 Tech Culture Award. The exclusive Inc. 5000 ranking highlights the fastest-growing privately-held* companies in America. These distinguished companies have achieved success in strategy, service and innovation. TMCnet recognizes talented tech professionals who are committed to building a culture that prioritizes employee growth, collaboration and engagement. Tapad continues to broaden their presence into new markets, having launched in APAC earlier this year, as well as continuing their European expansion. Tapad’s proprietary technology, The Device Graph™ is leveraged by more marketers and brands to understand digital engagement across devices. The company’s rapidly expanding client base includes numerous Fortune 500 company brands as well as all four major advertising holding companies in the U.S. “We have an exceptional team of innovative people who are all working very hard to achieve the kind of results these publications are recognizing,” said Tapad CEO and Founder, Are Traasdahl. “Given that, we have an even greater responsibility to our talent to create an environment that fosters innovation and nurtures open communication. Ultimately, this is how we will continue to reach our very ambitious goals of becoming the world’s leading unified marketing technology provider.” Tapad’s award-winning work culture is defined by its gold-standard benefits which include a six-month parental leave policy, unlimited vacation time, company-sponsored meals and office space designed to facilitate collaboration and open communication. Tapad’s highly talented team has also received multiple customer service awards in 2016. These awards include the iMedia ASPY awards for Best Customer Service and Best Mobile Partner as well as recognition from The Communicator Awards of Excellence in Interactive Media. *Prior to Tapad’s acquisition by Telenor in February 2016. Contact us today

Published: September 15, 2016 by Experian Marketing Services

Subscribe to our newsletter

Enter your name and email for the latest updates

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

About Experian Marketing Services

At Experian Marketing Services, we use data and insights to help brands have more meaningful interactions with people. As leaders in the evolution of the advertising landscape, Experian Marketing Services can help you identify your customers and the right potential customers, uncover the most appropriate communication channels, develop messages that resonate, and measure the effectiveness of marketing activities and campaigns.

Visit our website

Subscribe to our newsletter

Stay up to date on the latest industry news and receive expert tips from our marketing experts.
Subscribe now!