At A Glance
As CTV viewership grows, marketers face challenges in targeting and measurement across fragmented platforms. Identity resolution and audience strategies, supported by Experian’s syndicated audiences and privacy-safe solutions, help DSPs and advertisers reach high-value audiences, improve campaign accuracy, and drive measurable outcomes.In our Ask the Expert Series, we interview leaders from our partner organizations who are helping lead their brands to new heights in AdTech. Today’s interview is with George Castrissiades, General Manager of Connected TV at AdRoll.
Premium reach and fragmentation
As viewer attention fragments across platforms, how should marketers redefine “premium reach” in CTV to prioritize engagement and audience quality over scale alone?
A few years ago, ad supported streaming over-indexed on younger adults, those without much financial history and much more budget conscious. It would have been fair for B2B brands to assume that maybe they weren’t going to find their C-Suite audiences on those channels, and so connected TV(CTV) was positioned as a top of funnel tactic aimed at retail. But that’s all changed – ad-free prices are going up, and ad supported tiers are the norm across the majority of channels. 66% of adults have at least one ad supported streaming channel, and adults today spend nearly as much time streaming movies and TV as they spend on their mobile phones. Now that ad viewing audiences on CTV really span the full spectrum of demo, techno, and firmographic segments, savvy marketers should partner with platforms that offer breadth and depth of targeting and measurement to find the highest value audiences wherever they’re watching CTV and serve them highly relevant ads that draw their attention towards the screen. I know I’m jumping out of my seat whenever I see an AdTech or MarTech ad.
Identity and relevance
What does a strong identity framework unlock for delivering household- and person-level relevance across screens, and how does it reshape audience planning?
In privacy-safe ecosystems, people want to share less data and log in to websites and browsers less frequently. If you can’t resolve a household ID to a CTV device through Safari and other sources of obfuscated identity, you’re going to end up losing a lot of signal along the way. On top of that, targeting smaller, higher-value audiences means this attrition can have a profound impact on your ability to build meaningful reach and use audience forecasts to predict scale. A strong identity framework is the key to maintaining as much of your planned audience as possible and staying true to initial forecasts.
AI and outcome planning
How is AI evolving CTV from tactical bidding to strategic outcome planning, and what mechanisms are in place to validate true performance lift?
Tomorrow isn’t guaranteed, especially not in advertising. Audiences change where and when they consume media, and so shifting budget to a placement that did well yesterday is like buying a stock when it’s outperforming – the gains might be gone by then! Predictive AI is bridging the gap to find the highest value and most engaged audiences in real time, versus being purely reactive. This helps drive outcomes which we see in the form of pipeline influence, ROAS, and site traffic lift – without exponentially increasing costs. The same is true for account-based marketing(ABM) outcomes – there’s a blend of signals, account “fit” and intent data that needs to be evaluated in a deeper, more intelligent way. AI is helping to find those highest value accounts, even before they’re in market, which means smart marketers aren’t showing up late to the party.
Measurement and incrementality
What privacy-safe, closed-loop measurement frameworks should become standard to prove incremental visits and sales from CTV campaigns?
Working with a dedicated multichannel, full-funnel ad and marketing platform like AdRoll can easily let you know when a user arrives at your site and makes a purchase, but understanding how that customer arrived there and which tactics deserve the credit requires a deeper, more sophisticated workflow. Our partnership with Experian allows all devices in a household to ladder back up to a household ID, so we can ensure accuracy without pivoting on anything personally identifiable. This works perfectly in CTV, an environment that follows an app workflow of user resettable device IDs rather than IP address or email but always connects seamlessly to web tokens including cookies. Accuracy, scale, and privacy are maintained in a proven way – you see this tech underpinning the infrastructure of streaming across all the biggest players, so marketers can rest easy.
Creative and commerce
How can creative sequencing and shoppable TV experiences convert living-room attention into commerce without compromising user experience or feeling intrusive?
I like to say that CTV trades attention for action. Users lean back and focus on the messaging and visuals of the big screen rather than scrambling for the mouse or tapping to close some intrusive pop-up. This focus means that the messaging is absorbed more quickly, but creatives can wear out their welcome just as fast. Sequential messaging really helps to move the messaging along without subjecting the viewer to longer ads where attention wanes, but also increases brand recall and specific product information because the story evolves with each impression. This is a great tactic to use when you want a viewer to take a specific action later – but shoppable ads can help motivate a user to act now, and new formats can really simplify things. Shoppable can feel out of range for most – the top players in this space own major e-comm storefronts and then tie them back into their own demand-side platforms (DSPs), content, and streaming devices. For the rest of us, dipping our toes in slowly through simple and cheap solutions like QR codes can connect audiences right to a web experience from their TVs, or intermediate solutions like interactive video ads. Users love to play around with fun on-screen experiences, and there’s a whole spectrum of crawl/walk/run options available.
Trust and governance
Which shared guardrails—brand safety, fraud control, and frequency management- are essential to unlocking sustainable, scaled investment in CTV?
I’ve always thought of CTV inventory analogously to high-end watches – if you buy from the source or a well-known, reputable dealer, you’re probably buying the real thing. But that fancy timepiece the guy was selling outside the bar, that you swore looked real? Probably not. Untrusted resellers and too-good-to-be-true pricing might mean you’re running ads on a screen at a lonely gas station at 3 am to an audience of no one, and that’s not even the worst case scenario. Good relationships and deep pockets can solve brand safety and fraud issues, but not every advertiser is going to have those resources. Brand safety and fraud prevention can reduce workload and help distinguish the good stuff from the growing pool of gray area, arguably, CTV inventory that isn’t what was promised to a customer. Outsourcing this trust also goes a long way, with buyers knowing you’re not grading your own homework. Frequency management is equally as important. Once you have your audience and your good supply, it’s important not to abuse a single household just because they meet your targeting criteria. Reach is your best friend with CTV.
Data and audience strategy
How do Experian’s syndicated audiences provide a consistent, scalable foundation for planning, activation, and measurement across CTV and digital, and what outcomes are clients seeing?
We love to talk about how Experian’s data is such an integral part of so much of streaming’s architecture, and the fact that it’s built on deterministic datasets means you’re getting scaled audiences built on knowledge rather than best guesses. That means a lot when working across multiple channels, privacy-safe environments, and households with an ever-growing number of connected devices. Our customers are always delighted at how precise targeting can be, especially in the B2B/B2C space – and knowing the size of those audiences helps them to understand how budget transforms into reach in a more predictable way. It’s confidence-inspiring to point to a new audience and tell your client that these are their future customers. The best part is showing them the outcomes reporting – we consistently see a massive spike in site traffic and engagement on days when a new Experian syndicated audience is launched!
Contact us
FAQs
Identity resolution ensures marketers can connect devices and maintain audience accuracy. Experian’s identity solutions help reduce data loss and improve audience forecasts, making campaigns more effective.
With viewer attention spread across platforms, marketers need tools that offer both broad and detailed targeting. Experian’s syndicated audiences provide reliable, scalable data to help identify and reach high-value audiences across channels.
Techniques like sequential messaging and shoppable ads keep viewers engaged and encourage action. Simple tools like QR codes or interactive video ads can connect audiences to web experiences directly from their TVs.
Strong identity frameworks help DSPs maintain accurate targeting and audience reach, even in privacy-focused environments. By connecting devices to household IDs, solutions like Experian’s Digital Graph ensure DSPs can deliver relevant ads and measure performance effectively across channels.
About our expert
George Castrissiades, General Manager of Connected TV, AdRoll
George leads the CTV go-to-market strategy at NextRoll, driving rapid growth and adoption of the channel for both B2B and B2C customers. With a track record of building and scaling CTV solutions, he is focused on developing a strategic playbook that accelerates success in the evolving digital advertising landscape.
Before joining NextRoll, George spearheaded CTV product innovation at iSpot.tv and held leadership roles in product and operations at YouTube, VICE Media, Crackle, Roku, and Innovid. His expertise spans product development, monetization, and market expansion.
About AdRoll
AdRoll is a connected advertising platform built for growth-minded marketers. With powerful AI, flexible campaign tools, and seamless integrations, AdRoll helps mid-sized businesses turn complexity into clarity and clicks into customers. The AdRoll platform delivers full-funnel performance through multi-channel advertising, audience insights, and cross-channel attribution, supporting marketers across industries including ecommerce, technology, financial services, education, and more. For B2B teams, AdRoll ABM extends these capabilities with account-based precision, multi-touch campaigns, and real-time buyer intelligence. Backed by nearly 20 years of data and award-winning support, AdRoll enables marketing teams to advertise smarter, move faster, and achieve more, all from one place.
Latest posts
The Tapad Device Graph™ Will Expand Sizmek’s Cross-Device Reach and Improve the Efficiency and Precision of Digital Advertising NEW YORK, November 16, 2017 – Tapad, part of Experian and a leader in cross-device marketing technology, today announced a new global partnership with Sizmek, the largest independent buy-side advertising platform delivering impressions that inspire. By integrating the Tapad Device Graph™, Sizmek will enhance its AI-powered predictive capabilities to deliver accurate, cross-device messaging at global scale in a privacy-safe environment. Combined with Sizmek’s existing data enablement, creative optimization and media execution capabilities, the proprietary Tapad Device Graph improves the efficiency and precision of digital advertising by accurately matching people and devices. This enables advertisers to get a clear view of individual customer journeys, achieve scale without compromising on efficiency, and uncover new opportunities for conversion. Sizmek’s customers will have access to Tapad’s globally compliant and privacy-safe datasets across the Americas, EMEA, and APAC. With deeper knowledge of consumer preferences, purchase intent and conversion behaviors, Sizmek and its customers are able to enhance advertising strategies including cross-device audience identification and more. “Tapad is known for their strong cross-device capabilities, and their offering is an excellent addition to our growing program for best-of-breed data and measurement partners" says Mike Caprio, Sizmek’s Chief Growth Officer. “For our customers, this partnership will add further people-based marketing precision and reach to our comprehensive offerings around creative optimization, data enablement and media execution." “Sizmek’s adoption of industry-leading AI and machine learning campaigns will be a great complement for the Device Graph,” said Chris Feo, SVP, strategy & global partnerships at Tapad. “Our ability to create smaller, more customized segments in conjunction with Sizmek’s AI modeling will deliver efficiency, effectiveness and increased ROI for marketers worldwide.” This partnership comes at a time of a massive shift in the marketing technology industry. Companies like Tapad and Telenor, as well as Rocket Fuel and Sizmek, are joining forces to adopt those technologies that are most efficient and accurate at reaching consumers at scale in a personalized and non-intrusive way. The combination of Tapad and Sizmek’s offerings will provide international marketers with exceptional resources to lead a more cost effective and results driven campaign. Contact us today
The Tapad Device Graph™ increases Throtle’s amplification by 475 percent. NEW YORK, Nov. 1, 2017 /PRNewswire/ – Tapad, now a part of Experian, the leader in cross-device marketing technology, today announced a partnership with Throtle, a leading data onboarding company. The Tapad Device Graph™ will enhance Throtle's best-in-class onboarding capabilities by providing accurate and privacy-safe cross-device reach as well as precise audiences at scale. In partnership with Tapad, Throtle will deterministically link its services to a corroborated individual with hundreds of targeting attributes. This linkage allows Throtle to offer true cross-device identity management and identity resolution services to accompany its robust onboarding capabilities. Throtle will also work with Tapad to validate its device graph, building larger, more comprehensive audience segments. To date, the Tapad Device Graph™ has connected 61 percent of Throtle IDs to related ones in the graph, with an average amplification rate of 475 percent for Throtle's IDs, or 4.8 new IDs per each of Throtle's. Throtle has also seen its overall match rates involving Tapad's identity insights rise an average of 15 percent since the inception of the partnership. More specifically, Tapad's mobile advertising IDs (MAIDs) have increased Throtle's in-app identity inventory by 35 percent. "Tapad has proven to be a trusted source for cross-device matching and has a tremendous reputation in the advertising and marketing technology industries for delivering superior precision and scale with the utmost dedication to privacy," says Paul Chachko, CEO, Throtle. "Since we first began our test phase, and continuing through to this day, Tapad has met and exceeded our expectations for what a partner should be." With Tapad's strong commitment to precision and accuracy, Throtle was confident that this partnership would prove to be the right choice for the strategic expansion of its platform. Not only does Tapad deliver in-depth insights, parsing deterministic from probabilistic linkages, but its pool of device-level touchpoints enables Throtle to increase scale without seeing a decline in precision. "Accuracy and precision are core characteristics of our proprietary Device Graph," explains Chris Feo, SVP, Strategy & Global Partnerships, Tapad. "When Throtle approached our team, we knew we would be the right partner to assist their leading onboarding technology. We're excited to work with Throtle to achieve cross-device reach, audience scale and precise deterministic and probabilistic linkages for its clients." For more information about the Tapad Device Graph™, or to request a demo, visit https://www.experian.com/marketing/consumer-sync About TapadTapad Inc. is a marketing technology company renowned for its breakthrough, unified, cross-device solutions. The company's signature Tapad Device Graph™ connects millions of consumers across billions of devices. The world's largest brands and most effective marketers entrust Tapad to provide an accurate, privacy-conscious, and unified approach to connecting with consumers across screens. In 2015, Tapad began licensing the Tapad Device Graph™ and swiftly became the established gold-standard throughout the ad tech ecosystem. Tapad is based in New York and has offices in Boston, Chicago, Dallas, Detroit, London, Los Angeles, Miami, Oslo, San Francisco, Singapore, and Tokyo. Tapad's numerous awards include: Forbes' Most Promising Companies, Deloitte's Technology Fast 500, Crain's Fast 50, TMCnet Tech Culture Award, and Global Startup Award's "Startup Founder of the Year". In 2016, Tapad was acquired by the Telenor Group, one of the world's largest mobile operators. About ThrotleThrotle is a data onboarding company focused on deterministic matching and identity resolution, empowering brands with true individual-based marketing. Our data centric onboarding approach guarantees the highest level of accuracy, scale, and responsiveness for our clients. For more information on Throtle, please visit, throtle.io. Contact us today
Autotrader leverages The Tapad Device GraphTM to achieve higher performance and reach new audiences across all devices New York, NY – September 6, 2017 – Tapad, the leader in cross-device marketing technology and now a part of Experian, today revealed findings from a campaign conducted with Autotrader which connects with more actual car buyers than any other third-party listing site.* Autotrader’s premium audience, combined with the Tapad Device GraphTM, delivered significant audience extension across desktop, mobile, and tablet to drive awareness and maximize both reach and delivery across screens. To help analyze shopping behaviors across multiple devices, the global automotive brand for this campaign turned to Autotrader and Tapad, who created a cross-device pre-roll video strategy with a focus on viewability, concentrating on potential customers already searching for vehicles. By using a one-to-one connection, instead of look-alike modeling, Tapad also ensured that the automotive brand discovered only new consumers across all of their devices. This approach discovered a new potential audience of more than 14 million consumers, eliminated communication waste and the risk of duplicates, increased overall performance, and ensured more of their campaign dollars reached meaningful audiences. Overall, this case study represents a leap forward in terms of audience-based targeting and the highly-sought after multi-touch attribution modeling. “We really enjoy working with the team at Tapad to help execute our Audience Extension campaigns”, said Lynne Green, product manager at Autotrader. “Their ability to meet the demands of an ever-changing industry, as well as their dependable customer service has allowed us to confidently deliver against our unique in-market automotive audience and provide our clients ongoing messaging opportunities to our audience beyond Autotrader.com.” “How identity relates to conversion behavior is a complex part of any advertising campaign,” said Jeff Kelosky, RVP and head of global automotive at Tapad. “After identifying auto consumer’s behavioral patterns and device usage while shopping for vehicles, we knew we could successfully help Autotrader and its automotive brand clients maximize campaign viewability and drive results.” To learn more about using Audience Extension with Autotrader, click here. For more about the Tapad Device GraphTM, or to request a demo, visit https://www.experian.com/marketing/consumer-sync Contact us today