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2025 Holiday shopping trends: It’s complicated

by Fred Cheung, Director, Partnership Sales 7 min read September 19, 2025

At A Glance

Holiday shopping in 2025 doesn’t follow one clear pattern, with shoppers blending early planning and last-minute purchases, digital discovery and in-store validation, and cautious spending. Marketers who embrace this complexity, by staying relevant, consistent, and connected across channels, will be best positioned to win this season.

Holiday shopping in 2025 feels a lot like a complicated relationship. Shoppers want deals, but they also want trust. They start shopping early, but they’re still browsing well into December. They love the convenience of online shopping, but they still show up in-store before making the final call.

Our 2025 Holiday spending trends and insights report, created this year in collaboration with GroundTruth, explores these contradictions. Our findings show that this year’s holiday season isn’t about one big shift; it’s about managing the push and pull between what consumers say, what they do, and how marketers respond.

Here are three complicated truths you need to know.

Experian’s 2025 Holiday spending trends and insights report

Optimize your 2025 holiday shopping campaigns with our latest report with GroundTruth.

Download now

1. The new rules of holiday timing

Almost half (45%) of consumers plan to start shopping before November, but 62% admit they’ll still be buying in December. And post-holiday shopping (think gift card redemptions and deal-hunting) remains a real factor.

Consumer shopping vs marketing campaign timelines for the holiday season in 2025
Foot-traffic patterns: When and where shoppers show up. December 7, 2024 was the biggest in-store shopping day and November 18, 2024 was the lowest traffic day for the 2024 holiday season

Why it’s complicated

The holiday calendar isn’t what it used to be. There’s no single “big moment” anymore. Instead, shoppers are spreading purchases across months, peaking around the “Turkey 12” (the 12 days surrounding Thanksgiving) and again in the final December rush.

What to do about it

  • Stretch your campaigns across the full season, not just Cyber Week.
  • Refresh offers to stay relevant as shopper motivations change from deal-seeking to last-minute urgency.
  • Watch for post-holiday momentum and extend your promotions into January.

How belVita nailed the timing
In celebration of National Coffee Day, belVita partnered with GroundTruth on a one-month campaign to boost product awareness and drive foot traffic to Target stores. By utilizing digital out-of-home (DOOH) and mobile ads powered by location, behavioral, and purchase-based targeting, the campaign achieved a 3.44% visitation rate, nearly $476k in products added to carts, and a low cost-per-visit of just $0.22.

2. Online leads, but in-store still seals the deal

Nearly 40% of shoppers say they’ll split their purchases between online and in-store and 80% of consumers still prefer the in-store experience. Only a small fraction plan to shop exclusively in one channel. That means while digital often starts the journey, the final decision often happens in a physical store.

How consumers plan to shop: Online vs. in-store for the holiday season in 2025

Why it’s complicated

Shoppers love the convenience of browsing online, but they still want the reassurance of seeing, touching, or testing products before buying. In-store isn’t just about the transaction, it’s the validation step.

What to do about it

  • Build omnichannel strategies that connect digital discovery with in-store follow-through.
  • Use location and identity data to tie digital impressions to real-world actions, like foot traffic and purchases.
  • Focus on consistency: shoppers expect the same value, tone, and trust whether they’re on a website, in an app, or standing in a store aisle.

How Duke Cannon used on-premise targeting to drive sales lift
Duke Cannon, a premium men’s grooming brand, partnered with GroundTruth to launch a successful multichannel campaign utilizing location-based and behavioral audience targeting across CTV and mobile screens to drive in-store visits and sales.

By targeting consumers with mobile ads while they were physically in-store, the company capitalized on high purchase intent, aiding in the 12% sales lift. This strategic approach resulted in over 43.9k provable in-store visits and a significant increase in sales.

3. Marketers double down, consumers hold back

This holiday season, expectations are split. 66% of marketers expect holiday spend to rise, but only 22% of consumers agree. While brands are leaning into bigger investments across CTV, retail media, and social, shoppers are staying cautious, weighing value and waiting for the right deal.

Change in investment by marketing channel for the 2025 holiday season

Why it’s complicated

That disconnect introduces risk. If marketers don’t align spend with real consumer behavior, budgets can get wasted in the rush to cover every channel. Shoppers haven’t stopped spending, but they’re spending differently. They’re trading down to discount and big-box retailers while cutting back in discretionary categories like apparel and restaurants.

What to do about it

  • Prioritize efficiency by focusing on the right audiences, not just more impressions.
  • Make consistency your advantage: reach people once and connect across platforms instead of chasing fragmented signals.
  • Balance aggressive media investment with messaging that acknowledges consumer caution — shoppers want value and trust, not hype.

Measuring TV and streaming impact with iSpot
iSpot’s Audience Builder, powered by Experian’s Marketing Attributes, helps brands reach high-value audiences. During the holiday season, a luxury retailer could target $100K+ households with affluent lifestyle interests. With iSpot’s Unified Measurement platform, they can track performance across linear TV and streaming and shift spend in real time to maximize results.

The bottom line on 2025 holiday shopping trends

This year’s holiday shopping season is, well…complicated. Shoppers are cautious but still engaged. They’re early planners and last-minute browsers. They want the ease of digital, but the confidence of in-person.

For marketers, the opportunity lies in embracing that complexity, not trying to simplify it away. The brands that balance relevance, trust, and convenience across the full season and across every channel will be the ones that win.

Download our full 2025 Holiday spending trends and insights report to explore all five shifts shaping this season and see how you can turn complexity into opportunity.


About the author

Fred Cheung, Director, Partnership Sales, Audigent, a part of Experian

Fred Cheung

Director, Partnership Sales, Audigent, a part of Experian

Fred Cheung has spent over a decade in the programmatic advertising space, with roles at Mindshare, Jounce Media, Twitter, and The Trade Desk. His deep experience in trading and product management helps in his current function on the Experian Marketing Services’ Sales team where he focuses on data growth and adoption across the industries’ leading buy-side platforms.


2025 holiday shopping trends FAQs

Why is holiday shopping in 2025 described as “complicated”?

Because consumer behavior is full of contradictions. People will shop earlier but also later, browse online but purchase in-store, and want deals while demanding trust. Marketers need to navigate these push-and-pull dynamics.

When do most shoppers plan to start their holiday shopping?

Nearly half (45%) say they’ll start before November, but 62% admit they’ll still be buying in December, with momentum even continuing into January through gift card redemptions and deal-hunting.

What role do physical stores still play in holiday shopping?

Although many consumers begin online, the majority still make their final decisions in-store. In-person shopping acts as a validation step where customers can see, touch, or try products before buying.

How should marketers adapt their strategies to shifting holiday timing?

Instead of focusing only on Black Friday or Cyber Week, marketers should stretch campaigns across the full season, refresh offers frequently, and continue promotions into January.

Are marketers and consumers aligned on holiday spending expectations?

Not entirely. 66% of marketers expect spending to rise, but only 22% of consumers agree. Shoppers are cautious, prioritizing value and often trading down to discount or big-box retailers.

What’s the best way to connect online discovery with in-store sales?

An omnichannel approach using identity and location data can bridge digital impressions with real-world actions like store visits and purchases, ensuring consistency across touchpoints.

What can brands learn from the case studies in the report?

Brands like belVita and Duke Cannon successfully tied digital campaigns to in-store results by utilizing precise audience targeting, location data, and well-timed promotions.

Where can I get the full insights report?

You can download Experian’s 2025 Holiday spending trends and insights report to explore all five shifts shaping this season.


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An interview with Kontext’s Georgia Campbell, Head of Strategic Partnerships

In our Ask the Expert Series, we interview leaders from our partner organizations who are helping lead their brands to new heights in adtech. Today’s interview is with Georgia Campbell, Head of Strategic Partnerships at Kontext.   What types of audiences does Kontext provide, and what are some top use cases for these insights in marketing strategies?  Kontext leverages its 1st-party, deterministic shopping data to generate real-time online audiences. What sets Kontext apart is our ability to see the entire consumer journey, from shopping interest to intent and purchases, at a SKU-level. This comprehensive visibility allows us to create purchase-based audiences across various consumer verticals, such as frequent online shoppers, consumers shopping for beauty, segments using Mastercard, or Black Friday enthusiasts. Our data engine, built on a foundation of approximately 100 million consumer profiles and over 10 billion full-funnel, real-time shopping events, enables the creation of precise audience segments. This real-time 1st-party shopper data is invaluable for partners aiming to understand and engage with consumers more effectively.  Whether a brand wants to activate past shoppers in a specific category or reach new audiences with a propensity to buy, Kontext provides the insights needed to make informed decisions. Some examples of audience types include these (and hundreds more):  In-Market Shoppers: Consumers showing high intent to purchase specific categories, like skincare or electronics, based on recent online behavior.  Past Purchasers: Shoppers who have made verified purchases within specific time frames, such as beauty products in the last 18 months.  Frequent Shoppers: High-frequency buyers identified through repeated purchasing behaviors.  Seasonal Shoppers: Consumers active during key shopping seasons, like Black Friday, Mother’s Day, Valentine's Day, etc  Premium Buyers: Shoppers who used a premium CC (eg. Amex) and a higher AOV (average order value)  Beauty Buyers: an audience that has indicated intent to purchase beauty products (deterministic past purchasers also avail)  By using Kontext data, brands can identify the right audiences across multiple verticals, such as retail, CPG, health & wellness, auto, business, energy & utility, financial, and travel. Additionally, our collaboration with Experian allows further refinement of these audiences through layered data from specialty categories like demographics, lifestyle & interests, mobile location, and TV viewing habits.  How is Kontext’s data sourced, and what differentiates it from other data providers? Kontext’s data is unique because it is deterministic, 1st-party, and collected as transactions occur. We capture the entire path-to-purchase, down to the SKU-level product detail, across 100 million consumer profiles and more than 10 billion real-time shopping events. Our proprietary technology, embedded in widgets across our 5 million premium online destinations, tracks the full consumer journey—from reading an article of interest to clicking on our dynamic commerce modules, adding items to cart, and completing purchases. This real-time data collection ensures there is no lag between digital events and their connection to consumer profiles.  Unlike other providers, we do not aggregate data from multiple platforms; instead, we focus on building our models and insights based on authentic online consumer behavior. Our data stands out due to its:   Deterministic Nature: We capture 1st-party data as transactions occur (all in real time)  Full-Funnel Coverage: We capture consumer journeys from awareness to purchase, providing a complete view of consumer behavior.  Real-Time Insights: Our data engine processes events in real-time, enabling timely and relevant marketing actions.  How does Kontext ensure the accuracy and reliability of its audience data? Kontext ensures accuracy and reliability through our unique technology and direct data sourcing. By not aggregating data from other platforms, we maintain control over the quality and integrity of our insights. Our continuous investment in refining our models around online consumer behavior further enhances the precision of our audience data.  What types of brands or verticals might resonate the most with Kontext audiences for activation? Any brand looking to understand and activate online shopping behavior – informed by 1st-party transaction data – will resonate with Kontext audiences. Essentially, any vertical that benefits from understanding real-time shopping behaviors, such as retail, health & wellness, auto, and financial services, will find our data invaluable. 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