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Two key (and often missing) factors in care coordination are advanced IT strategies and patient engagement.
Experian Health helps organizations remain compliant with laws and regulations while improving population health and ensuring collections.
To maximize reimbursement rates, healthcare providers must take control and optimize three particular areas: estimates, claims, and collections.
Consumers expect high-level price transparency from healthcare providers, and the demand is growing as patients are forced to bear more out-of-pocket costs.
Sanford Health earns millions and increases patient satisfaction by improving patient collections
Claims & Contract ManagementBetter manage patient collections by finding the patients who can and will pay. Avoid wasting time and other resources on low-yield accounts.
How Yale New Haven Health used Experian Health solutions to tackle patient financial care
Patient EngagementA rigorous, tech-driven transformation to develop estimates, identify patient payment solutions, explain billing and collections, and engage with patients.
Avoid fines and penalties: Make sure your debt collection agencies are compliant
Collections OptimizationTo keep your healthcare practice out of legal trouble and clear of costly fines, ensure debt collection agencies comply with relevant laws and regulations.
Today’s healthcare consumers are at the center of healthcare transformation. They demand a personalized experience, use devices to monitor their health and are vocal when they are not satisfied with their service or care. Healthcare organizations are being challenged to think differently about healthcare engagement. To succeed, you must become consumer-facing and expand your reach. You need to attract and retain patients for service line growth. Connecting with consumers by tailoring their journey is expected, so you using data to predict health conditions and message effectively is critical. Do you know who your patients are? How to build a relationship with them? Can you improve their satisfaction and retention? Are you providing personalized communications? Superior data with actionable insights can help you remain competitive in this new healthcare landscape. This is a new approach to most healthcare organizations, but it provides an exciting opportunity. Leverage data the right way and gain deeper insights to improve patient and consumer engagement. To learn more, visit Experian Health’s Marketing Services page, contact your account representative or email us at experianhealth@experian.com
Recent industry shifts, including the transition from volume- to value- based reimbursement, lower reimbursement and shrinking inpatient margins, increased bad debt due to high deductible health plans and other challenges, are causing undue stress for healthcare providers. It’s difficult for some organizations to manage complex reimbursement models or handle complex claims, so providers are often underpaid or write off revenue they are due. The cost to collect continues to rise when staff produces poor results or turnover is high. Additionally, hospital information system (HIS) conversions traditionally result in a backlog of accounts receivable (A/R), requiring incremental staff to support the conversion. 78% of CFOs are concerned about their revenue cycle platform capabilities for value-based payments and will outsource in lieu of investing in new technology.^ Experian Health's Revenue Cycle Services leverage Experian’s proprietary technologies and experienced staff to optimize revenue cycle management (RCM) performance to help you meet your financial goals, such as increasing A/R yield, lowering operating costs, and resolution of revenue leakage issues and denials. Contact us today to learn more about Experian Health’s Revenue Cycle Services. ^2015 Black Book Survey