Yale New Haven Health is an award-winning academic healthcare system, and a big part of why its people achieve success is because they continually ask,...
As deductibles and premiums increase, more patients struggle to pay healthcare bills, and, in turn, the patient collections process becomes more and more daunting....
Today’s healthcare consumers are at the center of healthcare transformation. They demand a personalized experience, use devices to monitor their health and are vocal...
Recent industry shifts, including the transition from volume- to value- based reimbursement, lower reimbursement and shrinking inpatient margins, increased bad debt due to high...
The MongoDB Innovation Awards celebrate organizations building the world’s most innovative applications, recognizing those with a transformative impact on their respective sectors. Recently, Experian Health was...
Reimbursement pressures and the real potential of changing regulations require that revenue cycle leaders leverage data and technology to be as efficient and nimble...
Yale New Haven Health (YNHH) established a goal to elevate the patient financial experience by compassionately educating patients about the finances surrounding their care,...
Consumers have come to expect the ability to check things off their to do list while online, like booking travel, shopping, etc., so it...
Look forward to a better bottom line—and increased patient satisfaction Many providers face a of lack insight into agent performance and call durations, as...