Commercial Pulse Highlights | 10.29.2024
Welcome to our October 29th, 2024Commercial Pulse Reportpreview! 📊 In addition to current macroeconomic indicators, in this week’s report we take a closer look at Fintechs and the credit profiles of the businesses that utilize them. Since 2018, the fintech industry has experienced extraordinary growth, fundamentally changing how businesses access and manage financial services. According to our latest Commercial Pulse Report, fintech has grown by over 140% in just a few short years, with the number of fintech companies increasing by 70% between 2019 and 2020 alone. Today, North America dominates the global fintech market, accounting for 34% of its total share.
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Key Takeaways:
- Explosive Growth: The fintech industry has grown by over 140% since 2018, with a 70% increase in the number of fintech companies from 2019 to 2020.
- North American Dominance: North America accounts for over 34% of the global fintech market, making it a key player in the industry’s expansion.
- Innovative Solutions: Fintech companies have transformed traditional financial services with digital solutions in areas like payments, lending, personal finance, and investment management—led by apps like Venmo, Cash App, and Apple Pay.
- Increased Credit Activity: Businesses using fintech financing are 270% more credit-active than those relying on traditional financing, with higher inquiries, trades, credit lines, and balances.
- Higher Risk: Despite increased access to capital, fintech-financed businesses exhibit higher delinquency rates and lower credit scores, presenting added risks for lenders.
Looking for more detailedcommercial insights? Visit ourCommercial Insights Hubfor the latest trends and data on small business performance and credit. Stay informed and ready for what’s ahead!
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The independent workforce is booming, but traditional financial services have struggled to keep pace. On a recent episode of Experian Business Chat, Michael Zevallos, co-founder of Giggle Finance, shared how his FinTech is bridging this critical gap for gig workers and micro-small businesses. Watch Our Interview The Problem: A Broken System for Independent Workers With over 10 years of experience in online lending and FinTech, Michael witnessed firsthand how the financial system failed anyone outside traditional W2 employment or large commercial businesses. During his time at OnDeck, starting in 2011, he witnessed numerous independent contractors and micro-small businesses being completely shut out of credit markets. "It wasn't just about meeting underwriting guidelines," Michael explains. "Smaller deals just didn't generate enough profitability. There were too many hands in the cookie jar—underwriters, salespeople, loan brokers, loan closers—all trying to interact with these deals." The traditional system relies on predictable W2 paychecks and consistent business histories spanning five-plus years. But gig workers operate differently. An Uber driver might work 10 hours one week, 20 the next, and zero the week after. This variability, while reflecting the freedom of independent work, made them invisible to traditional lenders. A Market Opportunity Hiding in Plain Sight What started as a niche problem became impossible to ignore. In 2020, the independent workforce became the fastest-growing segment of the economy. Suddenly, tens of millions of Uber drivers, barbers, content creators, online sellers, and freelancers needed financial services that simply didn't exist for them. That's when Michael and his co-founders launched Giggle Finance. Flipping the Script on Risk Assessment Traditional credit markets look backward, reviewing historical output, past credit scores, and established track records. 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"Consider a freelance marketer who could previously handle two or three clients. With AI tools for content creation and analytics, they can now manage five or six times that workload."Michael Zevallos, Co-Founder The AI Revolution in Independent Work The conversation took an interesting turn when discussing how AI is reshaping the gig economy. While most people think about AI's impact on large enterprises, Michael sees it transforming independent contractors in profound ways. "Gig workers aren't just drivers or delivery couriers anymore," he notes. "They're becoming creators, consultants, designers—more tech-savvy and capable than ever before." Consider a freelance marketer who could previously handle two or three clients. With AI tools for content creation and analytics, they can now manage five or six times that workload. Many solopreneurs are evolving into full-fledged agencies, keeping headcount low while scaling to dozens of customers. From Emergency Funding to Growth Capital This AI-enabled transformation has fundamentally shifted why customers seek financing. Historically, small business owners came to Giggle because of emergencies—they needed to make payroll or cover an unexpected expense. Now, increasingly, they're seeking growth capital. The Uber driver who becomes a limousine company owner. The logo designer who can now produce dozens of designs using AI tools. These entrepreneurs need funding to hire people, invest in equipment, and market their expanding businesses. "That structural shift is very exciting for both the customers and for us at Giggle," Michael says. Building Long-Term Relationships Giggle isn't just there for a one-time transaction. Some customers have been funded over 20 times across four years, with Giggle supporting them through various business evolutions. Uber drivers have become truckers. Others have launched limousine companies. The relationship grows as the business grows. Looking ahead, Giggle plans to expand its offerings, including a potential line of credit product for more mature businesses. The goal is to remain flexible and responsive to changing business needs at every stage. The Path Forward: Collaboration Michael sees tremendous opportunity for banks and FinTechs to work together serving the gig economy. Banks bring trust, established brands, and balance sheets. FinTechs like Giggle bring product innovation, technology, and user experience. "If you put those strengths together, you can build a financial system that truly serves gig workers, independent contractors, and micro-small businesses," he explains. Giggle's technology can underwrite customers in seconds using real-time income data and AI, while bank partnerships could provide credit at scale. A Market That's Only Getting Bigger When Giggle launched in 2020, there were approximately 30 million independent workers in the United States. 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