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Escape the Maze of Orders...

Trying to navigate the maze of outpatient orders without a strong technology platform can be a futile effort. Instead of creating clarity and continuity...

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The Patient Perspective: Keeping the Financial Experie...

Meet Joe—a patient who is walking into a healthcare office, terrified of the news he might hear. He is confused and overwhelmed, not sure...

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Identity Theft: Protecting Your Organization is Easier...

Picture this: A movie trailer features a healthcare organization with a newly-minted portal through which patients access their private health information, make appointments and...

Read More Identity Theft: Protecting Your Organization is Easier Than in the Movies
Staying one step ahead: How data and analytics can hel...

There aren’t too many situations in which an individual purchases a product or service, but is NOT asked to pay for it right away....

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Revenue Cycle Myths: Realistic Ways to Increase Reimbu...

With the rapidly changing healthcare environment, many organizations are taking a hard look at their revenue cycle, seeking proactive ways to enhance both efficiency...

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6 Healthcare Business Trends to Watch in 2014...

With the dawn of the New Year, we’re facing some of the biggest, most important changes in recent healthcare history. Not only is the...

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Take control of the reimbursement process: Leverage da...

By all accounts, healthcare reimbursement is complex. Given the highly specific contract terms between thousands of providers and payers, there are bound to be...

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Patient Access Staff: The Gatekeepers to the Patient ...

We encounter gatekeepers every day, ranging from TSA agents at the airport and call-center operators for online retailers to office receptionists and hotel front...

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Where’s the data? Realizing your revenue cycle’s true ...

Remember those commercials for the hamburger chain in the mid-1980’s? An elderly lady angrily shouted, “Where’s the beef?” in response to seeing a tiny...

Read More Where’s the data? Realizing your revenue cycle’s true potential