Patient Access
Learn how to improve patient access by verifying critical patient information and collecting patient payments prior to service.
It’s been almost an entire year since COVID-19 changed life as we know it. The good news? A vaccine has finally arrived and is...
Scheduling an appointment shouldn’t be complicated. Yet too often, patients are left to figure out their next move alone, with just a single phone...
As 2020 draws to a close and headlines hint that the end might finally be in sight for the pandemic, the healthcare industry is...
The manual process for fielding scheduling calls isn’t an easy one. Calls can take up to 20 minutes, and call center agents may have...
A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors....
“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s...
In previous winters, anyone struck by a sore throat or fever might assume they had flu, and head to bed with a hot drink...
Before working with Experian Health, call center operations at Sanford Health were disparate and disjointed, with each call center operating on a different phone...
Four in ten Americans live with multiple chronic conditions. For these individuals, life is punctuated with physician appointments, visits to the pharmacy and referrals...