Key takeaways
- U.S. retail media ad spend is on track to reach $71.09 billion in 2026, creating more opportunities for CMNs to grow beyond the on-site inventory they own.
- Off-site social and connected TV (CTV) spend are outpacing on-site growth, proving the market is strong for CMNs that extend their first-party data across channels they don’t own.
- CMNs can extend the value of their shopper relationships beyond owned-and-operated (O&O) inventory by strengthening first-party data, building scalable audiences, expanding off-site activation, and connecting data with media through curation.
Amazon and Walmart command much of the market, but billions in retail media spend remain available to other networks. While the other 277 CMNs operating globally may not compete on scale, the playing field is level for using their data off-site.
The opportunity isn’t tied to any one capability. CMNs need infrastructure that connects first-party data and identity to activation and measurement, so they can extend the value of their shopper relationships beyond the data and inventory they own.
What CMNs need to know about moving off-site
O&O placements still offer stronger margins. On-site ad margins can reach 70-90%, compared with 20-40% off-site. But CMNs can sell only so much media across the properties they own. Moving off-site gives them another way to create media opportunities from their first-party shopper data.
Off-site commerce media uses a CMN’s first-party audience data to reach shoppers beyond the network’s O&O properties. That can include social, programmatic, CTV, and other media environments. Commerce media powered social ad spend is projected to reach $7.76 billion in the U.S. in 2026, with CTV close behind at $6.10 billion. For CMNs, that means the value of their shopper relationships doesn’t have to stop at the edge of their owned inventory.
Off-site media can bring those opportunities closer to the physical point of sale, too. Digital screens in places such as gas stations and convenience stores give CMNs another way to connect with shoppers near moments of purchase. Some of this inventory can be available programmatically, connecting these physical environments with a CMN’s broader off-site media strategy.
The infrastructure question: What off-site actually requires
When CMNs make their data available across the open web, CTV, or social media, their first-party signals need to connect with the identifiers used across those environments. Without that connection, less of a CMN’s audience may be available for off-site activation.
The financial stakes continue to grow. U.S. CTV ad spend is expected to reach roughly $38 billion in 2026, with most of it trading programmatically. A substantial share of open CTV programmatic spend currently goes to inaccurate identity data. Advertisers can improve the efficacy of their CTV campaigns by working with CMNs that have a strong identity infrastructure and relevant data.
Identity resolution helps connect a CMN’s first-party signals to additional addressable identifiers, making more of its audience reachable across environments. A consistent identity layer can then connect that audience to activation across channels and tie campaign exposure back to measurable outcomes.
CMNs don’t need to build that infrastructure themselves. Some may develop identity capabilities in-house, and others can work with a neutral infrastructure partner. A neutral infrastructure layer can connect first-party data, identity, activation, and measurement without competing for the CMN’s media or representing the buyers on the other side. That gives CMNs a consistent foundation across media environments without requiring separate data integrations for each partner.
How CMNs can take first-party data off-site
Early off-site activation has shown how CMNs can take their first-party data beyond O&O properties to help brands reach more shoppers across more media environments. To do that, CMNs need a way to connect their audiences to the platforms and media where brands want to reach them. The approach can vary based on how much technology, campaign execution, and media control the CMN wants to manage directly.
Four operating models have emerged:
The operating model may differ, but the underlying requirement is the same: CMNs need to connect first-party data with addressable identifiers so brands can reach those audiences beyond the CMN’s O&O properties. A segment that can’t match to addressable IDs may have limited off-site reach, and lower match rates can reduce the share of a CMN’s audience that a brand can reach across CTV or the open web.
Expanding beyond O&O: Onboarding and the addressability challenge
CMNs looking to extend the value of their data beyond O&O inventory should focus on two connected areas: strengthening their identity foundation, then onboarding and activating their audiences across more environments.
1. Strengthen your identity foundation
Before CMNs can activate audiences off-site, they need accurate, complete first-party data. Experian’s Offline Identity Resolution helps CMNs resolve first-party data to a consolidated consumer profile, reducing duplication and improving the accuracy of their audience data. Offline Identity Append adds additional information such as name, phone, and address to first-party data, helping CMNs build more complete audience profiles.
Together, these capabilities give CMNs a stronger data foundation for audience creation and activation.
2. Onboard, model, and activate audiences
CMNs may have limited direct integrations with the platforms where brands want to activate their audiences, which can restrict where their first-party data can go off-site. Onboarding connects C
CMN audiences to more activation destinations so advertisers can use those audiences across the open web, connected TV (CTV), social media, and other channels. Experian Onboarding connects first-party data directly to more than 70 programmatic, social, and TV platforms instead of routing through intermediaries. It runs on our identity graph with 4.2 billion active digital IDs refreshed weekly.
For smaller CMNs, audience modeling can help address another challenge: audience size. Modeling can expand a CMN’s existing segments to reach more people with similar characteristics, giving advertisers more scale while staying grounded in the CMN’s first-party data.
For CMNs, stronger identity data and broader activation can make more of an onboarded audience reachable, creating more opportunities for advertisers to build awareness, drive sales, and achieve other desired outcomes.
CMNs can pair onboarding with curation to bring data and inventory together, giving them more control over inventory quality and campaign execution. Experian Curated Deals supports this support this approach by helping marketers, platforms, and publishers create media opportunities that combine data and inventory in one place.
This combination gives CMNs a path from stronger first-party data to larger, more addressable audiences and broader activation opportunities.
A playbook for CMNs still building off-site
Networks developing an off-site strategy should focus on four priorities:
Across each of these priorities, the goal is connection. Experian provides the neutral infrastructure layer that connects a CMN’s first-party data and identity with activation and measurement across the media environments where advertisers want to reach shoppers. This approach helps CMNs expand their options while keeping their data and business relationships at the center.
For CMNs that can’t compete on owned inventory alone, off-site activation creates another path to growth. Stronger first-party data, scalable audiences, broader activation, and curated media opportunities can help CMNs make more of the shopper relationships they already have.
Grow your commerce media network off-site with us
About the author
Doug McLennan
Sr. Director, Product Management
Doug McLennan is the Sr. Director of Product Management at Experian Marketing Services where he oversees audience and activation products. His past work includes managing syndicated audiences at Oracle Data Cloud and building personalized video ad products at an agency. Doug lives in Colorado and skis as much as his family will allow.
FAQs
Off-site commerce media uses a CMN’s first-party audience data to reach shoppers beyond the network’s owned sites and apps. That can include CTV, social, and programmatic.
CMNs are investing in off-site advertising because O&O inventory has a natural limit. Off-site activation gives CMNs more opportunities to offer advertisers greater reach by extending their shopper data across channels, helping brands connect with audiences beyond the CMN’s owned properties.
Identity resolution gives CMNs a foundation for connecting first-party data to the addressable identifiers used across off-site media. Experian builds on that foundation as a neutral infrastructure layer, connecting first-party data and identity to activation and measurement without competing for the CMN’s media. This gives CMNs more flexibility in how and where they reach audiences across CTV, social, and programmatic channels.
Audience onboarding connects addressable audience segments to advertising platforms for activation. For CMNs with limited direct platform integrations, Experian Onboarding connects their first-party audiences to more programmatic, social, and TV platforms, giving brands more ways to reach those audiences through off-site campaigns.
A consistent identity foundation and regular audience refreshes can help CMNs maintain addressability as identifiers and household signals change. Experian is the neutral infrastructure layer that connects first-party data and identity to activation and measurement, helping CMNs extend their audiences across off-site channels while keeping their data and business relationships at the center.
CMNs can measure off-site campaigns by connecting media exposure across environments such as CTV and programmatic display to subsequent outcomes. Experian’s consistent identity foundation connects activation to measurement, helping CMNs tie ad exposure to actions such as online purchases, store visits, or other measurable actions and understand what’s driving campaign performance.
Latest posts
Study reveals that brands with more mature identity programs were significantly more likely to be successful in achieving their key objectives Tapad, a part of Experian, a global leader in cross-device digital identity resolution and a part of Experian, has commissioned Forrester Consulting, part of a leading research and advisory firm, to conduct a new study that evaluates the current state of customer data-driven marketing and explores how marketers can use identity solutions to deliver privacy safe and engaging experiences, in an evolving data landscape. The study highlights the changing ground rules for digital marketing and the threat that poses to marketers’ ability to deliver against long standing KPIs and campaign goals. Nearly two-thirds (62%) of respondents said that the forces of data deprecation will have a significant (40%) or critical (21%) impact on their marketing strategies over the next two years. Among those surveyed, identity resolution strategies have surfaced as an opportunity to create more powerful customer experiences, with 66% aiming to have it help improve customer trust and implement more ethical data collection and use practices, while nearly 60% believe it will point the way to more effective personalization and data management practices. Although organizations are eager to implement identity resolution strategies, a complex web of solutions and partners makes execution a challenge. For example, respondents report using at least eight identity solutions on average, across nearly six vendor partners, and they expect that fragmentation to persist in the ‘cookieless’ future. Additionally, brands’ identity resolution technologies typically represent a patchwork of homegrown and commercial solutions. Eighty-one percent of respondents use both in-house and commercial identity resolution tools today, and 47% use a near-equal blend of the two. Despite the challenges, many brands have the foundation for a strong identity resolution strategy in place, and they are thriving as a result. Specifically, more mature brands were 79% more successful at improving privacy safeguards to reduce regulatory and compliance risk, 247% more successful at improving marketing ROI, and over four times more effective at improving customer trust compared to their low-maturity peers. Additional insights include: Marketers Are Increasingly Playing a Key Strategic Role Within the Organization, But There is a Mandate to Demonstrate Value. Nearly three-quarters of respondents in our study agree the marketing function is more strategically important to their organization than it used to be, while almost two-thirds agree there’s more pressure than ever to prove the ROI or business performance of their activities. Consumers Expect Brands to Deliver Engaging Experiences Across Highly Fragmented Journeys: Tapad, a part of Experian found that 72% of respondents agree that customers demand more relevant, personalized experiences at the time and place of their choosing. At the same time, 67% of respondents recognize that customer purchase journeys take place over more touchpoints and channels than ever, and 59% of respondents agree that those journeys are less predictable and linear than they once were. Marketing Runs on Data, But the Rules Governing Customer Data Usage are Ever-Evolving: According to the study, 70% of decision-makers agree that consumer data is the lifeblood of their marketing strategies – fueling the personalized, omnichannel experiences customers demand. At the same time, 69% of respondents recognize that customers are increasingly aware of how their data is being used. At least two-thirds agree that data deprecation, including tighter restrictions on data use (66%), as well as operating system and browser changes impacting third-party cookies (68%) means that legacy marketing strategies are unlikely to remain viable in the long-term.“ Our latest survey findings give us a better understanding of how our customers and other companies around the world are trying to master the relationship between people, their data and their devices,” said Mark Connon, General Manager at Tapad, a part of Experian. “This research shows why it’s fundamental for the industry to continuously work to develop solutions that are agnostic. Tapad, a part of Experian has worked tirelessly to deliver on this with our Tapad Graph, and by introducing solutions like Switchboard to help the evolving ecosystem and in turn helping customers reap the benefits of better identity in both short and long-term.” The study is founded on an online survey of over 300 decision-makers at global brands and agencies, which was fielded from March to April, 2021. Data deprecation and identity are fast-developing, moving targets, so this study delivers targeted insights and recommendations for how to prepare for coming shifts in customer data strategies – whether they manifest tomorrow or a year from now. Get in touch
With the recent announcement of delaying third-party cookie deprecation to 2024, the industry has more time to rethink how to identify and communicate with consumers.
As today’s digital landscape gets more and more complicated there are more ways for brands to connect with users and drive purchases and more ways for ad tech to target and measure those touch points. As in-person shopping picks up steam due to the re-normalization of society post-COVID 19; the connection between digital ads and in-person purchases needs to be made once again. With the rise of Connected TV throughout the pandemic there are even more digital opportunities to target a user. But how do you make sure that those brand engagements are captured and correctly attributed to offline purchases and conversions? The answer lies in a holistic identity resolution strategy. Cross-device identity resolution with The Tapad Graph connects the identifiers and devices of individuals within a household to each other; enabling targeting, frequency capping, extension, segmentation and measurement or attribution between devices; including Connected TV and hashed (privacy-protected) email addresses along with Cookies, Mobile Ad Ids and IP Address. Brands can join their first-party data to The Tapad Graph to execute strategies that connect online and offline data for pre, mid and post-campaign efficiencies. Let’s imagine a scenario in which an outdoor retail brand is targeting users watching specific content on a Connected TV device. Powered by identity resolution, they start with a general ad on CTV and continue targeting down individual paths with each user. When one of them converts in store and makes a purchase; the outdoor retailer can connect that action through location and in-store traffic data with the cross-device identity resolution used to execute the digital campaign. Now the actions of the user online and offline are resolved for more accurate measurement and attribution after the campaign ends. But it doesn’t stop there– the brand’s CRM data can be reactivated for the next digital campaign and leveraged to capitalize on the most effective media mix for the user who made the purchase previously. These combined insights can be invaluable in shaping up future campaign strategies with geo-contextual ads, recommended additional products and personalization to help drive more conversions and purchases in-store or online. As in-person shopping picks back up and marketers are tasked once again with balancing online and in-store KPIs, the right identity resolution strategy can unlock necessary efficiencies for retailers, ad tech vendors and agencies tasked with supporting these initiatives. Get in touch