Note: This Ask the Expert was recorded prior to Experian’s acquisition of Audigent and discusses industry trends and how we’ve worked together in the past.
Adopting new strategies based on trust due to evolving privacy regulations and the gradual loss of traditional signals, like third-party cookies, is essential to successfully navigating the future of digital advertising. Advertisers and marketers are at a crossroads, facing the challenge of maintaining personalization and precision while respecting consumer expectations around privacy. To stay competitive, brands must adopt future-ready strategies that focus on trust, privacy-forward technologies, and scalable solutions.
In our latest Ask the Expert segment, recorded before Experian acquired Audigent, we explore how first-party data and advanced contextual audience targeting are two critical approaches for successfully navigating these changes. With insights from Greg Williams, President of Audigent, now part of Experian, and Crystal Jacques, VP of Sales at Experian, we discuss how these tools can empower your brand for long-term success.
First-party data as a cornerstone strategy
First-party data, a powerful tool for building meaningful connections with your audience, has emerged as a fundamental pillar of future-ready strategies. When collected and used effectively, it provides brands with a detailed understanding of consumer preferences and behaviors, enabling real-time campaign adjustments for maximum impact.
“Data has become part of every step of the digital advertising supply chain, and should be part of everybody’s buys… the more you can include data in your digital marketing, the better off and the more power you have.”
Greg Williams, President, Audigent
With the continual loss of signal, including third-party cookies, first-party data has proven to be key for brands to stay both competitive and privacy-compliant. Brands using first-party data are better positioned to overcome the challenges of signal loss. This data facilitates improved media targeting and personalized messaging, driving greater engagement and return on investment.
Contextually-Indexed Audiences build relevance
Experian’s Contextually-Indexed Audiences enable advertisers to target users based on their interests in real-time, without relying on cookies or mobile ad IDs. Machine learning analyzes and maps traffic from over two million websites, linking to Experian’s 2,400 audience segments. With added benefits like audience customization and flexible activation through Audigent’s private marketplaces (PMPs) or demand-side platforms, Experian is setting a new standard for scalable audience targeting.
For automotive advertisers, this could mean reaching consumers actively researching luxury electric vehicles on relevant sites. Unlike outdated methods, contextual targeting aligns the message with consumer intent, balancing high precision with consumer privacy.
Automotive success story
Audigent’s innovative solutions have delivered tangible results. Williams mentions how they helped an automotive brand achieve double the scale and triple their goal of driving test drives. This stands as a testament to the real-world effectiveness of contextual audience strategies and Experian’s role in executing them.
How to stay ahead of change
Here are five strategies to help your brand remain future-ready amid privacy challenges and signal loss:
- Prioritize first-party data: Build trust and improve targeting accuracy by relying on data that you own directly from your consumers.
- Test privacy-forward tools: Experiment with solutions like contextual targeting and Google’s Privacy Sandbox to future-proof your advertising.
- Strengthen identity framework: Create systems to securely manage and use data for cross-channel decision making.
- Use scalable tools: Partner with trusted providers to deploy solutions that adapt to changing industry standards.
- Stay proactive and flexible: Continuously evaluate trends and refine approaches to align with emerging consumer and regulatory expectations.
A deeper conversation
For additional insights, watch our full Q&A. Greg Williams and Crystal Jacques discuss the future of audience targeting, how first-party data reshapes marketing strategies, and how Experian and Audigent have collaborated in the past.
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About our experts
Greg Williams, President, Audigent
Greg Williams is Audigent’s President, responsible for managing Audigent’s vast portfolio of ecosystem partners, enterprise sales, marketing, and client success. An innovator in programmatic ad buying, Williams co-founded MediaMath and was instrumental in building and scaling that company in the US and internationally. He led MediaMath’s international expansion in 2011 and grew that business from zero to a top revenue driver for the company in three years. During his 14 years at the company, Williams held global roles and built teams across every function of the organization — most notably leading business and market development, product development, and partnerships. Prior to co-founding MediaMath, Williams held senior positions at [X+1] (which was later acquired by RocketFuel), Nielsen, and Accenture.
Crystal Jacques, Head of Enterprise Sales, Experian
Head of Enterprise Partnerships, leading Experian’s go-to-market team across all verticals. With over ten years of experience in the Identity space, Crystal brings a wealth of expertise to her role. She joined Experian in 2020 through the Tapad acquisition, following her successful stint as the head of Global Channel Partnerships for Adbrain, which The Trade Desk later acquired.
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Advertising technology that treats every device as a single user would not be able to guide customers down the marketing funnel according to how users jump from one device to the next. Furthermore, they wouldn’t see when conversions occur on a device different from that in which the ad was first shown to the user. The Tapad Graph identifies the point of conversion across all screens – smartphones, tablets, home computers, and smart TVs – so that marketers can better gauge the efficiency and return on ad spend. “Our technology helps brands gain a deeper level of understanding of their customer, enabling marketers to better deliver services and products users want,” said Chris Feo, SVP of Global Data Licensing and Strategic Partnerships, Tapad. “With our technology as part of Basis, Centro is providing robust, accessible tools for marketers that want to advance their knowledge of the consumers they want to reach.” Centro’s Basis enables advertisers to plan, buy and analyze real-time bidding (RTB), direct, search and social campaigns in a single platform. It is the only platform that combines all of these elements with cross-device conversion attribution and advanced reporting features in a DSP. With the Tapad Graph integrated into Basis, marketers can now identify consumers across all of their devices during any point of the consumer journey. This can help marketers determine ad spend effectiveness for optimizing campaigns in real-time or for the future. Other cross-device marketing capabilities for Basis users include: Frequency Capping: Apply frequency caps at a unique person-level rather than at a device-level to prevent saturating users with ads and showing them more impressions than desired. Audience extension: Expand the reach of a campaign by learning what other devices a single user may have, then deliver ads to single users’ other devices. Reporting insights: Learn how users interact with ads across their devices. Gain insight about how consumers respond on devices to improve targeting parameters. 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Partnership Yields Increased Match and Connectivity Rate Through Tapad Graph, acquired by Experian March 27, 2018 — New York, N.Y. — Tapad, part of Experian, is reinventing personalization for the modern marketer and today announced the impactful results of its strategic partnership with Flashtalking, the leading global independent platform for ad delivery, unification and insights. Flashtalking is one of Tapad's most engaged partners, using the Tapad Graph to unify cross-device engagement and identity-driven consumer behaviors for attribution modeling. The company leverages a unique identifier that, in conjunction with Tapad's Graph, provides robust multi-touch attribution solution for its clients. This partnership has resulted in above-industry match and bridge rates for Flashtalking and its customers. Overall, the Tapad Graph yielded a 71 percent match rate with 41 percent of converters engaging on multiple devices, highlighting the importance of cross-device measurement. Tapad’s identity solutions provide Flashtalking with a more holistic view of global engagement. Flashtalking marries ad server log file data with the Tapad Graph to connect all interactions in the consumer journey. This enables Flashtalking to provide more accurate and impactful cross-device attribution, which ultimately enables better optimization. These achievements have led to recognition of Tapad and Flashtalking’s work by the I-COM Global Forum for Marketing, Data and Measurement. “Tapad allows us to understand user engagement across devices and platforms at both the household or individual user level, which is extremely beneficial when providing marketers with true path to conversion and attribution,” said Steve Latham, global head of analytics at Flashtalking. “Since our relationship began, we’ve successfully leveraged Tapad data to provide more accurate, actionable insights that have helped numerous brands achieve substantial gains in media effectiveness.” Flashtalking client Michael Lamontagne, SVP of analytics and CRM at 22squared says “We are big believers in using cross-device insights to improve our campaigns. Flashtalking has been a strategic partner in the pursuit of that goal. By incorporating the Tapad Graph, Flashtalking delivers powerful insights into user engagement and media attribution across browsers and devices. Of equal importance, their bundled solution makes it easy and efficient, saving our team countless hours of busy work.” “Our ongoing work with Flashtalking has had a significant impact on the accomplishments we’ve achieved,” said Chris Feo, SVP, strategy & global partnerships at Tapad. “Being able to grow with a dedicated partner that leverages our proprietary technology in unique ways has helped us uncover the global impact our services can have on a business. We’re proud to drive success for Flashtalking’s clients on a global scale.” Contact us today