Marketing trends

What makes data “good” in the age of AI? In AI-driven marketing, data quality now defines success. “Good data” in AI isn’t about volume; it’s about the balance of accuracy, freshness, consent, and interoperability. As algorithms guide decisions, they must learn from data that’s both accurate and ethical. At Experian, we believe good data must meet four conditions: 1. Accurate Verified and anchored in real human identity. 2. Fresh Continuously updated to reflect today’s consumers. 3. Consented Collected and governed transparently. 4. Interoperable Easily integrated across platforms through a secure, signal-agnostic identity spine, enabling seamless data activation. This is the data AI can trust and the data that keeps marketing relevant, predictive, and privacy-first. Listen to InfoSum's Identity Architect's podcast for more on AI, outcomes, and curation Why does data accuracy matter more than ever? AI models are only as intelligent as their inputs. Incomplete or inconsistent data leads to bad predictions and wasted spend. As the industry moves toward agentic advertising, where autonomous systems handle campaign buying and optimization, data accuracy becomes even more critical. If your ad server or audience data is flawed, these new AI agents will simply automate bad decisions faster. Experian applies rigorous quality filters and conflict resolution rules to ensure our data is both deterministic and accurate. Deterministic signals alone don’t guarantee accuracy; they must be verified, deduplicated, and contextualized. Our identity resolution process anchors every attribute to real people, giving brands and platforms the confidence that every insight stems from truth, not noise. Our data is ranked #1 in accuracy by Truthset, giving our clients confidence that every decision they make is backed by the industry’s most reliable insights. See how Experian's Digital Graph improved attribution accuracy for a demand-side platform (DSP) with 84% of IDs resolved Just because it is deterministic, doesn’t mean it’s highly accurate. You still need to refine and validate your data to make sure it tells a consistent story. You need to anchor your data around real people. Calculate the real impact of data accuracy Why does AI need fresh data? Outdated data can’t predict tomorrow’s behavior. AI thrives on recency. At Experian, our audiences are refreshed continuously to mirror real-world signals, from purchase intent to media habits, so every campaign reflects what’s happening now, not six months ago. And we don’t just advocate for fresh data, we rely on it ourselves. Our own AI-powered models, used across our audience and identity platforms, are continuously retrained on the most current, consented signals. This allows us to see firsthand how freshness drives better accuracy, faster optimization cycles, and more relevant outcomes. But freshness alone isn’t enough. With predictive insights, our models go beyond describing the past. They forecast behaviors, fill gaps with inferred attributes, and recommend next-best audiences, helping you anticipate opportunity before it happens. Fresh and predictive data means you’re reaching people in the moment that matters and shaping what comes next. With AI, that’s what defines performance. Explore Experian's most popular audiences, ready to activate now How do consent and governance build trust in AI? Responsible AI starts with responsible data. With 20 U.S. states now enforcing privacy laws, data compliance isn’t optional, it’s operational. At Experian, privacy and compliance are built in. Every data signal, attribute, audience, and partner goes through our rigorous review process to meet federal, state, and local consumer privacy laws. With decades of experience in highly regulated industries, we’ve built processes that emphasize risk mitigation, transparency, and accountability. Governance isn’t just about regulation, it’s also about innovation done right. We drive transparent and responsible innovation through safe, modular experimentation, from generative applications to agentic workflows. By balancing bold ideas with ethical guardrails and staying ahead of evolving legislation, we ensure our innovations protect consumers, brands, and the broader ecosystem while moving the industry forward responsibly. Compliance and governance aren’t just boxes to check; they’re the foundation that gives AI its license to operate. How does interoperability enable AI’s full potential? AI delivers its best insights when data connects seamlessly across fragmented environments. Our signal-agnostic identity spine allows data to move securely between platforms (connected TV, retail media networks, and demand-side platforms) without losing context or compliance. Interoperability isn’t just about moving data between systems; it’s about connecting insights across them. When signals connect across environments, AI gains a more complete view of the customer journey revealing true behavior patterns, intent signals, and cross-channel impact that would otherwise remain hidden. This unified perspective allows AI to connect insights in real time, improving predictions, performance, and personalization while protecting privacy. Where do AI and human oversight meet? AI can make marketing more predictive, but people make it meaningful. At Experian, our technology brings identity, insight, and generative intelligence together so brands, agencies, and platforms can reach the right people with relevance, respect, and simplicity. Our AI-powered models surface connections, recommend audiences, and uncover insights that would take humans months to find. But our experts shape the process, crafting the right inputs, ensuring data quality, reviewing model outputs, and refining recommendations based on industry knowledge and client goals. It’s this partnership between advanced AI and experienced people that turns predictions into actionable, trustworthy solutions. What “good data” looks like in action “Good data” becomes most powerful when it’s put to work. At Experian, our marketing data and identity solutions help brands and their partners connect accurate, consented, and interoperable data across the ecosystem, turning insight into measurable outcomes. Learn more about Experian's data solutions Learn more about Experian's identity solutions When Windstar Cruises and their agency partner MMGY set out to connect digital media spend to real-world bookings, they turned to Experian’s marketing data and identity solutions to close the attribution loop. By deploying pixels across digital placements and using Experian’s identity graph to connect ad exposure data with reservation records, we created a closed-loop attribution system that revealed the full traveler journey, from impression to confirmed booking. The results were clear: 6,500+ bookings directly tied to digital campaigns, representing more than $20 million in revenue, with a 13:1 ROAS and $236 average cost per booking. Attributed audiences booked $500 higher on average, and MMGY’s Terminal audience segments powered by Experian data achieved a 28:1 ROAS. This collaboration shows that responsible, high-quality data and AI-driven insights don’t just tell a better story; they deliver measurable business performance. Download the full case study How to choose the partner built for responsible AI Why the future of AI depends on “good” data The next phase of AI-driven marketing won’t be defined by who has the most data, but by who has the best. Leaders will: Operate with clear data principles grounded in transparency and truth Build consent and compliance into every workflow Keep data accurate, current, and interoperable Pair automation with human oversight   AI success starts with good data. And good data starts with Experian, where accuracy, privacy, and purpose come together to make marketing more human, not less. Partner with Experian for AI you can trust About the author Budi Tanzi, VP, Product, Experian Budi Tanzi is the Vice President of Product at Experian Marketing Services, overseeing all identity products. Prior to joining Experian, Budi worked at various stakeholders of the AdTech ecosystem, such as Tapad, Sizmek, and StrikeAd. During his career, he held leadership roles in both Product Management and Solution Engineering. Budi has been living in New York for almost 11 years and enjoys being outdoors as well as sailing around NYC whenever possible. FAQs What defines “good data” according to Experian? At Experian, we define "good data" as the balance of accuracy, consent, freshness, and interoperability. We apply rigorous governance, validation, and cleansing across every signal to ensure that AI systems learn from real-time behaviors, not assumptions. This approach turns data into a foundation for reliable, ethical, and high-performing intelligence. How does Experian ensure AI-ready data accuracy? Experian ensures AI-ready data accuracy through advanced cleansing, conflict resolution, and human anchoring. Experian ensures AI models rely on verified, high-quality inputs. Experian's data is ranked #1 in accuracy by Truthset. Can Experian help brands stay compliant with privacy laws? Yes, Experian can help brands stay compliant with privacy laws. Experian’s privacy-first governance framework integrates ongoing audits, legal oversight, and consent management to ensure compliance with all federal, state, and global privacy laws. Compliance isn’t an afterthought; it’s embedded in every step of our data lifecycle. How does Experian make AI more human? Experian makes AI more human by pairing innovation with human oversight to ensure AI helps marketers understand people, not just profiles. At Experian, we believe the future of marketing is intelligent, respectful, and human-centered. AI has long been part of how we help brands connect identity, behavior, and context to deliver personalization that balances privacy with performance. Our AI-powered solutions combine predictive insight, real-time intelligence, and responsible automation to make every interaction more relevant and ethical. Where can marketers access Experian’s high-quality data? Marketers can activate Experian's high-quality data directly in Experian’s Audience Engine, or on-the-shelf of our platform partners where Experian Audiences are ready to activate. Built on trusted identity data and enhanced with partner insights, it’s where accuracy meets accessibility, helping brands power campaigns with confidence across every channel. Latest posts

Artificial intelligence (AI) is becoming a bigger part of modern advertising, changing how brands connect with people. At Experian, we believe this technology should make marketing more human, not less. We use AI to help marketers understand consumer behavior, respect privacy, and deliver messages that matter. As part of our latest Cannes Content Studio series, we spoke with leaders from AdRoll, MiQ, OpenX, Optable, PMG, PubMatic, and Yieldmo. Their insights show a clear path forward; one where technology supports human strategy to create more meaningful connections.  1. How does AI help you see audiences more clearly? AI decodes complex behavioral signals to reveal the values and mindsets behind decisions, and increasingly, it predicts what audiences will care about next. This allows marketers to deliver timely, relevant messages that resonate with audiences. At Experian, we help brands use these insights to connect more meaningfully and ethically. Takeaway: Experian’s tools help brands uncover audience insights, enabling more meaningful and ethical connections. 2. Where does AI actually save time, and improve results? Running campaigns is time-consuming. Solutions like Agentic AI now orchestrate end-to-end campaign workflows, audience building, trafficking, QA, pacing, and routine optimizations, so teams focus on strategy and creativity. Many leaders (94%) are investing broadly in AI to drive efficiency and impact, and 49% of marketers use it daily for image and video generation, shifting repetitive tasks from people to tools. By quickly combining past and current performance data, AI can pre-optimize before launch and refine mid-flight, while marketers steer the message and experience. "AI uses past campaign data to optimize performance before launch, continues learning during the campaign, and refines strategies based on the insights it generates, driving better results over time.”Howard Luks Takeaway: Experian’s solutions streamline campaign workflows, allowing marketers to focus on creativity and strategy while improving results. 3. How do AI and human strategy work together in real time? AI handles real-time data analysis and optimization, freeing marketers to focus on strategy, messaging, and creativity. By defining audiences once and activating them across platforms, teams can adapt quickly and confidently. At Experian, we combine machine intelligence with human insight to deliver smarter, more agile campaigns. “AI analyzes data, pulls insights, and automates optimizations, allowing marketers to focus on strategy, messaging, and creativity instead of spending time digging through numbers and data."Lizzie Chapman Takeaway: Experian solutions empower marketers to adapt quickly and confidently, combining human strategy with insights. 4. What does privacy-first look like now? Relying on simple, static data points is no longer enough. A modern approach to identity blends deterministic data (like known identifiers) with modeled components, ensuring data remains de-identified where possible. Clear, transparent guardrails, permitted-use policies, retention limits, sensitive-category blocks, and audit trails, help brands balance personalization with privacy, build trust, and respect user choice. "A new blend of identity systems combines deterministic data, known identifiers, and model driven components, creating fresh ways to address identity and activate campaigns with precision.” Vlad Stesin Takeaway: Experian’s privacy-first identity solutions help brands balance personalization with safety, ensuring trust and compliance. 5. Which new data signals matter, and why? AI is unlocking a new generation of data signals, like content context, sentiment, emotional tone, suitability, attention, and commerce intent, that go beyond legacy identifiers like cookies and demographics. These signals can help brand messages appear in the most relevant environments and by high-value audiences. Used well, they improve relevance, avoid placements near unsuitable or off-brand content, and drive stronger campaign outcomes. "Unlocking new data sets (like emotion, sentiment, and context), AI is creating innovative ways to connect client content with advertising opportunities and rethink how we approach the market.” Sam Bloom Takeaway: Experian’s solutions use advanced data signals to help marketers create more effective and innovative campaigns. Why Experian for human-centered AI? We deliver on the promise of AI-powered marketing through five pillars: See audiences clearly across households, individuals, and devices. Recommend next‑best audiences and automate setup for faster execution. Adapt in real‑time to keep relevance high. Innovate responsibly with strong governance and transparency. Plan, activate, and measure campaigns on one unified platform. The future of intelligent marketing AI will keep accelerating, but the goal stands: make marketing more human. Teams that blend privacy‑first identity, predictive insight, AI‑powered simplicity, and real‑time intelligence will earn trust and drive outcomes. Experian helps you bring those pieces together so every campaign moves from assumptions to clarity, and from activity to measurable results. Talk to Experian about building human-centered AI into your marketing strategy FAQs How does AI help marketers understand audiences better? AI analyzes complex signals, behaviors, values, and mindsets to provide a clearer picture of what matters to audiences. That clarity makes messaging feel personal and relevant. Learn more about Experian’s Digital Graph and how it can help marketers understand audiences better.  Where is AI improving campaign efficiency today?   Automation reduces manual setup and reporting, so teams focus on strategy and creative. Nearly half of marketers (49%) use AI daily for image and video generation, reflecting this shift.  What does “smarter activation across platforms” mean? Smarter activation across platforms means defining audiences once, then carrying them across channels with live feedback, so relevance and suitability stay high. See how Experian enables smarter activation with our data and identity solutions.  How is AI changing identity?  Privacy‑first identity blends deterministic and modeled components, keeping data de‑identified where possible. Experian’s solutions balance personalization with safety. Learn about Experian’s identity solutions is changing identity.  Why is structured data important for AI‑driven marketing?   AI systems rely heavily on brand‑managed sources. 86% of citations come from websites, listings, and reviews, so clean, accurate, structured data makes your answers and your brand more discoverable. Discover how Experian supports structured data for AI-driven marketing.  Latest posts

Originally appeared in Adweek  This holiday advertising season, identity is the real differentiator Marketers are betting big on AI to run their holiday advertising, using it to build predictive audiences, generate creative at scale, and optimize media buys in real time. The draw is clear: greater efficiency, delivered at scale.  But here’s the problem: without a solid identity foundation, AI is just guessing. And in a year when consumers are cautious and competition is fierce, guesses won’t deliver the outcomes you need. Experian’s 2025 Holiday spending trends and insights report shows that success this season will depend on connecting the right data to the right audiences in real time. Download the report now Are shoppers really using AI to make holiday purchases?  Not yet. Only 12% of consumers plan to use AI tools to shop this season, mostly for finding discounts. Instead, trusted influences (like retailer websites, product reviews, and recommendations) still guide buying decisions.  For marketers, that’s a signal to focus on credibility and connection. AI can support your holiday advertising strategy, but trust still wins the sale. Consumer sentiment heading into the holidays is low, but that could mislead marketers Here's why How marketers are really using AI in holiday advertising  Behind the scenes, AI is working overtime. Teams use it to segment audiences, test creative, and optimize media in real time. These capabilities are powerful, but only if they’re grounded in accurate, persistent data.  Think about the typical holiday shopper. They may browse a product online, validate it in store, and finally purchase days later from a different device than they used while browsing. If AI isn’t anchored in identity, it struggles to connect those touchpoints. Instead of amplifying relevance, it amplifies noise. See our predictions for Black Friday 2025 Why identity is the GPS for AI-driven holiday advertising  Identity is what turns AI from a blunt instrument into an accurate tool. By unifying fragmented signals across channels and devices, identity provides the consistent consumer view that AI needs to be effective.  With that foundation, AI can do more than churn out models. Instead, it can: Identify the right audiences and filter out waste  Personalize with context, not just scale Measure real outcomes, linking exposures to visits and purchases Identity doesn’t just improve efficiency; it creates accountability. And in a season where every holiday advertising campaign dollar is scrutinized, accountability is the difference between investment and waste. Why connected data will make or break Cyber Week How to turn complexity into clarity this holiday season  This year's holiday advertising season is complicated. Marketers are confident, consumers are cautious, and AI is somewhere in the middle. The challenge isn’t just speed or volume, it’s accuracy.  By pairing AI with identity, you can adapt to real behavior instead of assumptions. You can build campaigns that are consistent across connected TV, retail media, and social platforms. And you can prove results when it matters most.  AI isn’t a holiday miracle. But when it’s powered by identity, it can give you clarity in a noisy season and proof of performance when budgets are under scrutiny. Explore Experian's holiday audiences to activate this season What’s the real takeaway for marketers this season?  Don’t assume AI alone will save your holiday advertising strategy. It won’t. Consumers still trust human voices more than machines, and your AI models are only as strong as the data beneath them. Identity is the difference between guesswork and accuracy, between activity and impact.  This holiday season, the winners won’t be the brands that simply spend more or automate faster. They’ll be the ones that put identity at the core of their AI strategy and meet consumers where they really are.  Download Experian’s 2025 Holiday spending trends and insights report to see where consumers are spending and how identity can help your holiday advertising campaigns more effective. Download now FAQs Why isn’t AI enough on its own for holiday advertising? AI works best when it’s grounded in accurate data. Without identity, it can’t connect actions across devices or channels, which limits its effectiveness. How does identity improve AI-driven campaigns? Identity creates a single, persistent view of your audience. That means AI can personalize content, measure conversions, and cut waste with far greater accuracy. What does “identity” mean in marketing terms? It’s the data layer that connects people across their devices, browsers, and behaviors—so your campaigns reach real individuals. How can marketers prove ROI in holiday advertising? By tying exposure to verified outcomes—like store visits or purchases—using identity-linked data. That’s how Experian helps brands move from impressions to impact. Latest posts

As artificial intelligence (AI), connected TV (CTV), and data collaboration continue to advance, advertisers are discovering new ways to meet audiences where they are; on their terms and in their spaces. These innovations are creating opportunities to deliver more personalized, impactful campaigns that were unimaginable just a few years ago. At Cannes Lions 2025, we sat down with industry leaders from Butler Till, Comcast Advertising, Index Exchange, IQVIA Digital, Optable, PMG, Samsung Ads, and Sports Innovation Lab. From reimagining the living room experience to using AI in practice for better outcomes, here’s what we learned about the trends driving advertising forward. 1. CTV turns living rooms into active spaces CTV has turned the living room into a hub of interaction, discovery, and commerce. Younger audiences are using their TVs like mobile devices; streaming, learning, and even controlling their homes. This shift is creating new opportunities for advertisers to deliver relevant, personalized experiences where audiences are already engaged. With premium content and interactive tools, the living room is no longer just a passive space, it’s where attention meets action, and where brands can connect with audiences in meaningful ways. How Experian helps With Experian, advertisers can connect first-party data with CTV IDs, ensuring accurate and measurable targeting while maintaining a privacy-first approach. That means brands reach viewers with messages that feel personal, without losing trust. “We surveyed 1,000 smart TV owners and found that younger audiences are using their TVs like mobile devices. Two-thirds use them for social media, 40% for self-improvement like Coursera or TED Talks, and 25% for interactivity; controlling appliances or home temperatures. Interactivity with connected TVs is skyrocketing.”Justin Evans 2. Creators build stronger connections with audiences Creators are no longer limited to social media; they are now a driving force in CTV. Creator led programming is capturing attention and driving post view actions, offering advertisers a unique way to connect with passionate, engaged audiences. By thinking of creators as “micro networks” with built in communities, advertisers can meet fans where they already gather and deliver authentic, impactful messages that resonate. How Experian helps Experian helps advertisers tap into the creator economy by identifying topical audiences that align with influencer niches—like food, travel, gaming and entertainment—and activating them across the open web. Through Audigent’s integration with DV360, brands can pair Experian's expansive audience targeting capabilities with Audigent's Curated Deals to reach engaged viewers in creator-led environments. This approach ensures ads appear where audiences are most receptive, enhancing relevance and performance. “The creator economy is moving into TV. It’s incredible to see social influencers, once dominant on platforms, now creating high quality content for streaming, networks, and more.”Gina Whelehan 3. Data collaboration that drives better results Advertisers rely on data to reach the right audiences, but privacy concerns are reshaping how it’s collected, shared, and used. Data collaboration enables brands to combine multiple data sets (like first-party data and syndicated audiences) to improve planning, activation, and measurement. While privacy remains a priority, the focus is on creating actionable insights that drive better results and build trust with consumers. By focusing on consented, privacy safe identity solutions, advertisers can achieve better outcomes while respecting consumer privacy; a win-win for brands and audiences alike.  How Experian helps Experian’s privacy-first approach ensures that all data activation occurs with compliance and consent. By maintaining high match rates, offering flexible collaboration options (including clean rooms, first-party data onboarding, and syndicated audiences) and adhering to transparent methodologies, Experian facilitates seamless collaboration between brands, publishers, and platforms. This helps build trust and strengthen long-term connections with audiences.  “The area we’re most excited about is identity resolution on the publisher side. Publishers can reinsert signal and create better results for advertisers. This wasn’t always well-articulated, but today we have case studies proving publishers can help improve outcomes.” Vlad Stesin 4. Optimizing supply paths for better outcomes Supply path optimization (SPO) helps advertisers improve campaign efficiency by increasing viewability and reducing waste. Supply-side decisioning builds on this by identifying the audiences advertisers want to reach, the content those audiences consume, and the publishers with the most relevant inventory. Together, these strategies create a more intelligent and efficient ecosystem, ensuring ads are delivered in the right context, to the right people, on the right platforms.  How Experian helps Experian’s data solutions, including both Experian’s and Audigent’s contextual and identity capabilities, are available across sell-side (SSPs) and buy-side (DSPs) platforms, enabling smarter decision-making throughout the media supply chain. Audigent’s direct integrations with publishers provide an unfiltered view into available inventory, offering deeper insights that inform campaign optimization. These insights can be activated in real time and transacted within advertisers’ existing buying platforms.  By powering real-time intelligence across the ecosystem, from advertisers to DSPs, SSPs, and publishers, Experian and Audigent help drive better outcomes, more efficient media spend, and greater value for all participants.  “Sell-side decisioning activates the intelligence of the exchange, along with partners like Experian, to optimize auctions in real time. This helps pre-decision buys that flow to the DSPs, making the buying process smarter, more efficient, and ultimately driving better value for marketers and publishers.” Mike McNeeley 5. AI that streamlines agency workflows AI is a practical tool that agencies are using to streamline workflows and deliver better results. From planning and pacing to creative iteration, AI is helping teams move faster and smarter. In fact, 67% of global marketing and communications professionals now use AI for content creation frequently or all the time, underscoring its role in modern workflows. The key is to think of AI as a navigator, not a replacement. It handles repetitive tasks, freeing up teams to focus on strategy and creativity, while enabling faster tests, fewer dead ends, and better client clarity.  How Experian helps Experian uses AI and machine learning to deliver highly personalized marketing solutions. In our Digital Graph, advanced clustering algorithms analyze household and individual device connections, improving targeting and measurement accuracy. We also use AI powered audience recommendations to create tailored audience solutions for clients. Our contextual data models, powered by Audigent’s contextual engine, further improve this process by analyzing bidstream traffic in real time, ensuring audiences are aligned with the most relevant inventory.  “We’ve extended our platform with Marketplace, which lets us integrate third-party partners, new tech, and data seamlessly into activation. Clients are asking for this level of innovation, especially with the speed at which AI is evolving and transforming what’s possible in marketing.”Sam Bloom Connecting the dots: Data, creativity, and outcomes The common thread across these insights is how we connect with audiences, collaborate on data, and create meaningful outcomes. By reimagining the living room experience and utilizing AI and creator-led programming, brands are embracing innovation. How Experian helps Experian helps you build privacy-first identity foundations, collaborate seamlessly, optimize supply paths, streamline with AI, and connect through creators.  Let's start a conversation FAQs What is CTV, and why does it matter now?  CTV brings premium, interactive streaming to the largest screen at home, allowing brands to reach engaged viewers with measurable, personalized experiences.  What is data collaboration, and how does it stay privacy-first?  It’s the consented, secure use of first-party and partner data (often via clean rooms) to improve planning, activation, and measurement without exposing raw consumer data.  What do “SPO” and sell-side decisioning actually do?  SPO streamlines the path from advertiser to publisher, reducing waste and improving quality. Sell-side decisioning adds real-time intelligence to the exchange, delivering the proper context and audience more efficiently.  How are creators changing TV advertising?  Creator-led programming functions like “micro networks” with built-in communities, helping brands show up where fans are already engaged and ready to act.  How are living rooms becoming “active spaces”?  Viewers use TVs like mobile devices, discovering content, learning, shopping, and interacting; advertisers can meet their intent and drive post-view actions.  Latest posts

If Santa used data to plan his holiday campaign, he’d call Experian. After all, how else could he deliver the right gifts to the right household? From sleigh bells to savings alerts, the holiday season isn’t just about Christmas. Whether you’re celebrating Hanukkah, Kwanzaa, Diwali, Lunar New Year, or simply the season of giving, brands have one thing in common: a need to reach the right audience at the right time, with messaging that resonates. Retail sales for 2025 are expected to grow 2.7–3.7% YoY, reaching nearly $5.48 trillion, with mobile commerce driving 75% of e-commerce growth. With so many brands vying for attention, delivering the right message to the right audience can be the difference between a one-time click and a lifelong customer.  In this article, we’ll unwrap Experian’s holiday shopping audiences, including 25 new audiences, designed to help you reach the most relevant shoppers for your holiday campaigns. These audiences are available for activation on-the-shelf of most major platforms, including TV, social, and programmatic. You can find the complete audience segment name in the appendix. 2025 Holiday spending trends and insights report Download our latest report, in collaboration with GroundTruth, for data-driven insights you can use to refine your messaging and reach the right audience in their preferred channels this holiday season. Download now Deck the data halls: What separates Experian's syndicated audiences? Utilize Experian’s syndicated audiences to ensure your marketing messages resonate with shoppers.   Experian’s 3,200+ syndicated audiences can be sent to 200+ leading social platforms, such as Meta and Pinterest, TV, programmatic advertising platforms, and directly within Audigent for activation within private marketplaces (PMPs). Reach consumers based on who they are, where they live, and their household makeup. Experian ranked #1 in accuracy by Truthset for key demographic attributes. Access to unique audiences through Experian’s Partner Audiences available on Experian’s data marketplace, within Audigent for activation in PMPs, and directly on platforms like DirectTV, Dish, Magnite, OpenAP, and The Trade Desk. Four audience categories to target this holiday season Even Santa needs help organizing his list these days, especially with so many kinds of households to deliver holiday magic to. With the U.S. population growing by roughly 21.7 million people in the last decade, there are more holiday tables to set, more last-minute carts to fill, and more families hitting the road than ever before. Experian Audiences and Partner Audiences help Santa (and your brand) get the message just right. New this season! Experian now offers Consumer Packaged Goods audiences to help you reach consumers ready to get into the holiday spirit with seasonal baking, cooking, and other goods. Here are four households on Santa’s sleigh route and how you can reach them with Experian:  The merry makers The list-checkers The holiday hoppers The entertainers Let’s unwrap the segments within each category.  This group isn’t just celebrating; they’re setting the stage. Whether they’re prepping for Friendsgiving or a cozy Diwali dinner, they’re fueling the season with food, décor, and hospitality. Holiday hosts and entertainers allocated more than $260 on food, candy, and decor alone in 2024, and according to GroundTruth, Saturday, December 7, 2024, was the busiest in-store shopping day across nearly every major category. Grocery store sales climbed 2.1% during the 2024 holiday season, and hosting Thanksgiving cost an average of $431. Here are 10 holiday host audiences to target this holiday season and how you can reach them with Experian: NEW! Bakeries High Spend NEW! Caterers High Spend NEW! Chocolate Candy Box Bag Bar Shoppers 3.5oz Plus NEW! Chocolate Shoppers NEW! Cocktail Mix Shoppers NEW! Frosting and Frosting Mix Shoppers NEW! Marshmallow Shoppers NEW! Ready-to-Use Pie Crust Shoppers NEW! Sugar Shoppers Holiday Shoppers: High Spenders How to use these audiences Santa knows this household is hosting the holiday magic, so he loads his sleigh with gourmet cocoa, festive napkins, and extra marshmallows to make sure the party is stocked with seasonal favorites. A consumer-packaged goods brand launching a new holiday baking product can reach Chocolate Shoppers, Holiday Shopping High Spenders, and Ready-to-Use Pie Crust audiences to connect with high-intent hosts prepping festive desserts. This household isn’t just shopping; they’re creating the perfect gifts. In 2024, U.S. shoppers planned to spend more than $1,000 on holiday gifts as online purchases surged, totaling $241 billion between November 1 and December 31. Looking to 2025, according to our latest holiday insights, just 22% of consumers expect to spend more, while 27% anticipate cutting back. With consumer confidence still on an uneven footing and inflation having climbed up to 2.9%, shoppers are approaching holiday lists with greater caution. Experian’s purchase-based data shows mass retail remains a bright spot, with value-driven spending holding strong amid recent dips and rebounds, as shoppers cautiously resume purchases. That makes gift-focused households more deliberate with their choices and reinforces that brands emphasizing value and trust will earn lasting loyalty. Here are 10 list-checker audiences to consider this holiday season:  NEW! Precious Stones Metals Watches Jewelry High Spend Big Box/Club Stores Holiday Shoppers Black Friday Holiday Shoppers Cyber Monday Holiday Shoppers Heavy Buyer/Spenders Holiday Shoppers: In-Store or Online High Spend Gift Shoppers Holiday Shoppers: Apparel (Clothing) Luxury Gift Shoppers Online Coupon Users Post Holiday Shoppers How to use these audiences Santa knows this household goes big when it comes to gifting, so he makes sure their stockings are filled with trinkets, timeless watches, and the kind of treasures that twinkle under the tree. A luxury jewelry brand launching a limited-edition holiday collection can activate Precious Stones Metals Watches Jewelry High Spend and Luxury Gift Shoppers audiences to reach buyers who believe in gifts that sparkle. This household is on the move. From planes and trains to jam-packed highways, travel is back in full force. In 2024, a record 119.3 million Americans traveled during the holiday period, surpassing pre-pandemic levels. Road trips remained the most popular mode, while air travel hit a new high with 7.85 million flyers. Here are 10 holiday travel audiences to target: NEW! Bridge and Road Fees Tolls High Spend NEW! Hotel High Spend NEW! Lodging Hotels Motels Resorts High Spend NEW! Passenger Railways High Spend NEW! Timeshares High Spend NEW! Tourist Attractions and Exhibits High Spend NEW! Travel Agencies and Tour Operators High Spend Holiday Budget Savvy Airline Travelers Holiday Travel - Airline Holiday Travel - Train How to use these audiences For this household, Santa swaps his sleigh for the train car - booking them on a magical Polar Express journey complete with cocoa, carols, and a golden ticket to holiday wonder.  When brands want to deliver the same magic, a travel package could bundle tickets to a railway’s Polar Express immersive experience with air travel and lodging, activating the Hotel High Spend, Travel Agencies High Spend, and Passenger Railways High Spend audiences to reach travelers seeking an unforgettable holiday adventure.  This household knows how to celebrate from the couch. Whether it’s football, holiday movies, or once-a-year specials, the screen is their gathering place. On December 25, 2024, Americans streamed more than 50 billion minutes of content, making it the most-streamed day in U.S. television history. From dazzling halftime shows to nostalgic holiday classics, entertainment is the heartbeat of the season. Here are 10 entertainer audiences to target: Cable and Streaming TV Service Subscribers Cable Satellite or Streaming Network Subscribers Co-Watchers Cord Cutters Holiday TV NFL Enthusiasts Paid TV High Spenders Screen Size – Large Sports Enthusiasts Streaming Video: High Spenders Download our holiday audience guide How to use these audiences Santa knows this audience loves flipping between a holiday classic and the big game. That’s why he delivers gifts for households craving the latest binge-worthy content. It could be a subscription or a big-screen update wrapped with a bow. These audiences represent a golden opportunity to pair campaigns with highly engaged moments. A beverage brand can target NFL Enthusiasts during a holiday football broadcast with ads for limited-edition game-day packs. Sleigh your campaign goals this holiday season with Experian Audiences The holiday season is the busiest time of year for brands - and for Santa. That’s why he relies on Experian to make his list, check it twice, and be sure every sleigh stop is spot-on. Experian’s data, ranked #1 in accuracy by Truthset, allows brands to reach people based on demographic, geographic, and behavioral attributes (e.g., websites visited and purchase history). By using Experian Audiences in your holiday advertising campaigns, you can reach holiday hosts, gift-givers, entertainers, holiday travelers, and many more. Where can you activate Experian Audiences? Find our audiences available directly on over 30 platforms including:  Basis FreeWheel  Magnite  Nexxen  The Trade Desk   Viant   Microsoft Advertising and more Just as shoppers seek the perfect gifts, with the right strategy, your holiday advertising campaigns can capture the right shoppers. Need a custom audience? Reach out to our audience team and we can help you build and activate an Experian audience on the platform of your choice. Want to activate an Experian syndicated audience on Meta, Pinterest, Snap, TikTok or on a platform not listed above? Contact us today. Additionally, work with Experian’s network of data providers to build audiences and send to an Audigent PMP for activation. You can activate our syndicated audiences on-the-shelf of most major platforms. For a full list of Experian’s syndicated audiences and activation destinations, download our syndicated audiences guide. Explore our other seasonal audiences that you can activate today. View now Activate holiday audiences today with Audigent Planning a performance-driven push this holiday season? Audigent will build customized deals that combine premium Experian syndicated or Partner Audiences and inventory into a single, streamlined deal ID – tailored to your campaign needs. Plus, our powerful supply-side optimization ensures your campaigns deliver top marks in performance. Connect with the Audigent team today at AudigentAgency_Brands@experian.com to get your holiday campaign wrapped and ready to go. Let's make your holiday campaigns magical FAQs Where can I activate Experian Audiences? Experian Audiences can be activated on 200+ leading platforms, including social media (Meta, Pinterest, Snap, TikTok), TV and streaming (DirectTV, Dish, OpenAP), programmatic platforms (The Trade Desk, Magnite, Nexxen), and directly within Audigent PMPs. How many syndicated audiences does Experian offer? Experian offers over 3,200 syndicated audiences, ranging from demographic and geographic segments to purchase-based and lifestyle categories. These are ranked #1 in accuracy by Truthset for key demographic attributes. What’s new for the 2025 holiday season? This year, Experian has introduced 25 new holiday-ready audiences, including consumer packaged goods (CPG) segments like Chocolate Shoppers, Ready-to-Use Pie Crust Shoppers, and Cocktail Mix Shoppers, plus new travel audiences. Can I create a custom audience? Yes. If you need something beyond syndicated segments, Experian’s team can help you build and activate custom audiences tailored to your campaign goals on the platform of your choice. Latest posts Appendix Here are the complete audience segment names (taxonomy paths) for all audience segments discussed in this blog post. The merry makers Purchase Predictors > Shoppers All Channels > Bakeries High Spend Purchase Predictors > Shoppers All Channels > Caterers High Spend Retail Shoppers: Purchase Based > CPG Engagement > Chocolate Candy Box Bag Bar Shoppers Retail Shoppers: Purchase Based > CPG Engagement > Chocolate Shoppers Retail Shoppers: Purchase Based > CPG Engagement > Cocktail Mix Shoppers Retail Shoppers: Purchase Based > CPG Engagement > Frosting and Frosting Mix Shoppers Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: High Spenders Retail Shoppers: Purchase Based > CPG Engagement > Marshmallow Shoppers Retail Shoppers: Purchase Based > CPG Engagement > Ready To Use Pie Crust Shoppers Retail Shoppers: Purchase Based > CPG Engagement > Sugar Shoppers The list-checkers Purchase Predictors > Shoppers All Channels > Precious Stones Metals Watches Jewelry High  Retail Shopper: Purchase Based > Seasonal > Holiday Shoppers: Big Box/Club Stores Shoppers  Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Black Friday  Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Cyber Monday  Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Heavy Buyer/Spenders: In Store  Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Heavy Buyer/Spenders: Online  Retail Shoppers: Purchase Based > Shopping Behavior > Gift Shoppers High Spend Spenders  Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Apparel (Clothing)  Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Luxury Gift Shoppers  Retail Shoppers: Purchased Based > Shopping Behavior > Online Coupon Users  Retail Shoppers: Purchased Based > Seasonal > Holiday Shoppers: Post holiday  The holiday hoppers Purchase Predictors > Shoppers All Channels > Bridge and Road Fees Tolls High Spend Purchase Predictors > Shoppers All Channels > Hotels High Spend Purchase Predictors > Shoppers All Channels > Lodging Hotels Motels Resorts High Spend Purchase Predictors > Shoppers All Channels > Passenger Railways High Spend Purchase Predictors > Shoppers All Channels > Timeshares High Spend Purchase Predictors > Shoppers All Channels > Tourist Attractions and Exhibits High Spend Purchase Predictors > Shoppers All Channels > Travel Agencies and Tour Operators High Spend Retail Shoppers: Purchase Based > Seasonal > Holiday Budget Savvy Airline Travelers Retail Shoppers: Purchase Based > Seasonal > Holiday Travel - Airline Retail Shoppers: Purchase Based > Seasonal> Holiday Travel - Train The entertainers Television (TV) > Household/Family Viewing > Cable and Streaming Service Subscribers Television (TV) > Household/Family Viewing > Cable Satellite or Streaming Network Television (TV) > Household/Family Viewing > Co-Watchers Television (TV) > Household/Family Viewing > Cord Cutters Publisher Derived > IAB Television > Holiday TV Lifestyle and Interests (Affinity) > Activities and Entertainment > NFL Enthusiasts Television (TV) > TV Enthusiasts > Paid TV High Spenders Television (TV) > Viewing Device Type > Screen Size – Large Lifestyle and Interests (Affinity) > Sports and Recreation > Sports Enthusiast Retail Shoppers: Purchase Based > Entertainment > Streaming/Video/Audio/CTV/Cable TV: Streaming Video: High Spenders

Holiday shopping in 2025 feels a lot like a complicated relationship. Shoppers want deals, but they also want trust. They start shopping early, but they’re still browsing well into December. They love the convenience of online shopping, but they still show up in-store before making the final call.

Traditional audience signals are fading, and the industry is facing a new reality: identity is no longer just about connectivity, it’s about outcomes. At Cannes Lions 2025, leaders from AdRoll, LG Ad Solutions, Magnite, MiQ, OpenAP, PubMatic, Stirista, Tatari shared how innovative identity approaches are cutting through the noise, improving performance, and delivering real ROI. Their insights reveal a clear path forward for those ready to turn identity into a performance driver. Here’s how you can apply the same principles to drive performance. 1. Make identity a performance engine Treating identity as a performance driver leads to measurable results by creating a clear connection between marketing efforts and outcomes. Identity resolution enables the effective retargeting of audiences, accurate performance attribution across connected TV (CTV), and personalized campaigns across multiple channels. By building household-level graphs and incorporating alternative identifiers, marketers can maintain accuracy as traditional signals change. Activating first-party data across both digital and offline channels ensures that every interaction, whether on-screen or in-store, can be tied back to specific actions, helping optimize campaigns, and improve ROI.  How Experian helps Experian’s Consumer Sync solutions create a clean foundation and persistent identity spine by resolving and expanding your first-party data across digital and offline IDs (hashed emails, mobile ad IDs, CTV IDs). This enables activation across omnichannel campaigns, from CTV to social, and connects data to outcomes.  "Identity resolution is very important to our overall strategy today. Without that identity linkage, we couldn’t speak the same language as our clients. For example, a client might want to target people who engaged with their brand’s website four days ago via CRM data. Without identity resolution, that’s not possible. But with it, we’re changing the narrative – making TV a hospitable place for deploying first-party data and driving outcomes."Mike Brooks 2. Build trust through responsible data practices Consumer trust begins with responsible data practices that prioritize transparency and privacy. Deterministic match rates ensure accuracy by connecting data points with confidence, while clear methodologies provide visibility into how data is used. These practices improve overall campaign performance and protect consumer privacy by ensuring that every interaction is respectful. How Experian helps Experian’s privacy-first approach ensures that all data activation occurs with compliance and consent. By maintaining high match rates and adhering to transparent methodologies, Experian helps build trust and strengthen long-term connections with audiences. "If people don't take any precautions and they don't actually care about data in the public, they probably don't care about it in private. Experian cares about data privacy and compliance, and that made it a no-brainer for us to work with them. When we combined our focus on privacy with Experian’s expertise, we knew we had to do it right – and we did."Henry Olawoye 3. Expand reach while maintaining high match rates Having more data points to identify individuals leads to higher match rates and broader reach. Enriching records with additional identifiers, like hashed emails, MAIDs, and CTV IDs, makes it easier to connect data across channels and create a unified view of each person. This approach ensures that campaigns can scale effectively while maintaining the accuracy needed to deliver personalized experiences. How Experian helps With a database of over 5,000 attributes spanning 15 verticals and categories, Experian provides a comprehensive view of consumers through a single provider. By sourcing data from over 200 sources (including public records, consumer surveys, and purchase records), Experian enables the creation of detailed audience profiles. This enriched data focuses on identity, creating a unified view of individuals that helps pinpoint the best opportunities to engage effectively across channels and deliver measurable outcomes tailored to specific audience needs. "We’ve been able to extend our IDs by an average of 6.5 different identifiers, with a 70% match rate. That extension is huge – it underpins a lot of the connectivity in our platform and allows us to bring 300 data feeds together to make the most of them."Georgiana Haig 4. Create unified campaigns with interoperability Fragmented data often leads to fragmented results. Interoperability ensures that data from different platforms and systems can work together, creating a unified view that makes measurement and attribution more actionable.  How Experian helps Experian simplifies interoperability by ensuring consistent data usage from activation and measurement. By connecting data from various sources, Experian enables a cohesive strategy where insights can be shared across publishers, measurement providers, and ad servers, ensuring campaigns remain aligned and effective at every stage. "The ecosystem benefits from optimized interoperability. We’re focused on allowing advertisers to work seamlessly across IDs and identity solutions – from activation to resolution – so the same data set is used consistently across publishers, measurement providers, currencies, programmatic ecosystems, and ad servers."Chris LoRusso 5. Use AI to amplify, not replace, strategy Artificial intelligence (AI) is transforming how campaigns are optimized, but its success depends on clean, consented identity foundations. AI can analyze vast amounts of data to refine targeting, manage frequency, and uncover new efficiencies, but only when built on a strong identity framework. How Experian helps Experian uses AI and machine learning to deliver highly personalized marketing solutions. Advanced clustering algorithms in Experian’s Digital Graph analyze and create household and individual device connections, improving targeting and measurement accuracy, while machine learning models improve consumer insights by inferring household composition where data is limited. These innovations enable AI tools to quickly generate tailored audience solutions, analyze contextual signals in real time, and identify opportunities that improve results while maintaining a human centered approach to decision making. "AI is a copilot to your marketing initiatives. For it to perform, it needs insights and information to learn from. That’s why having a strong foundational data asset rooted in deterministic data is so important."Howard Luks Five moves to turn identity into profit Here are five steps to get started: 1. Audit your data health Make sure your audience data is accurate, up-to-date, and complete so you’re starting from a strong foundation. 2. Layer in more context Enrich your records with details, like lifestyle, interests, or buying behaviors, that help you speak your audience’s language. 3. Unify touchpoints across channels Link your data so you can see the same person or household whether they’re engaging on CTV, mobile, desktop, in-store, or through other touchpoints. 4. Activate AI for stronger campaigns Use AI tools to fine-tune targeting, control ad frequency, and find hidden opportunities once your foundation is solid. 5. Align data across systems Ensure interoperability so data from different platforms and systems can work together, creating a unified view for actionable insights. The common thread across these insights is connection: connecting data, teams, and outcomes. Marketers who act on these imperatives will be ready for whatever new channel, format, or privacy rule comes next. Let’s start a conversation about how Experian can help you turn identity into ROI Latest posts

Marketers aren’t thinking in channels anymore: they’re thinking in audiences. As consumer media habits have scattered across devices, platforms and formats, brands have shifted their focus from managing one channel at a time to delivering a connected experience. That’s the core of omnichannel marketing: meeting people where they are and making each touchpoint feel like part of a larger narrative. However, most brands still encounter the same roadblocks: siloed data, fragmented planning and tools that don’t integrate. And while the industry talks a great deal about omnichannel marketing, few are actually doing it well. The brands that figure it out won’t just reach more people; they’ll improve brand perception while improving the customer journey, achieving better outcomes, and optimizing their media spend more efficiently. Learn more about this trend in our 2025 Digital trends and predictions report. Learn more Why omnichannel is no longer optional Omnichannel marketing has long been a goal, but recent shifts in media and technology now make it a necessity. According to Forrester, 21% of global B2C business and tech professionals identified enhancing omnichannel or cross-channel customer experiences as a top priority for their organization today. Connected TV (CTV) and commerce media networks are emerging as dominant channels, necessitating the coordination of messaging across an expanding ecosystem of streaming, programmatic display, and commerce-driven environments in addition to the multitude of other addressable (and non-addressable) channels. Fortunately, identity solutions continue to evolve, enabling marketers to maintain audience addressability in digital channels even as traditional signals decline and privacy regulations intensify. Consumers expect this kind of cohesion. They don’t see “channels" - they just see a brand. A member of your loyalty program might browse a product online, see the exact item later on their socials, and then receive an email offer. If those messages feel disconnected or out of sync, this will not be a good customer experience, and a brand risks wasting impressions and losing conversions. Omnichannel isn’t about showing up in more places. It’s about showing up with a consistent message. The opportunities inherent in true omnichannel execution Despite the industry’s movement toward omnichannel marketing strategies, there are a few untapped opportunities brands would benefit from pursuing. Break down planning silos to optimize performance Many marketers still plan and measure media in silos: programmatic display, CTV, commerce media, search, social, email, SMS, and each might have their own budgets, strategies, and KPIs. This disjointed approach leads to inconsistent messaging, inefficient spend, and overexposure or underexposure to key audiences. The opportunity? Shift toward integrated media planning and measurement. By aligning teams and KPIs across channels, marketers can optimize frequency, coordinate creative sequencing, and better attribute business outcomes. Breaking down internal silos improves the customer experience and drives more effective performance. With two-thirds of North American CMOs naming siloed data as their biggest obstacle, those who solve it stand to gain a clear advantage. Encourage interoperability to activate audiences consistently Omnichannel success depends on defining an audience once and reaching them everywhere. But in today’s ecosystem, where walled gardens control inventory and many tools remain disjointed, this is easier said than done. Just under a third of marketers say the tools they use don’t work well together. The opportunity? Invest in interoperable systems that give you control over your data and privacy-safe solutions like clean rooms or universal IDs that enable consistent audience activation across platforms. Advocate for a unified identity framework Audience data remains fragmented: commerce media networks control shopper data, TV platforms hold viewership data, and walled gardens provide limited data transparency and determine which data they will share, making it difficult to recognize, reach, and follow the customer journey across digital touchpoints. Without a unified view, campaigns remain disconnected and cross-channel attribution is difficult. The opportunity? Advocate for a centralized, privacy-conscious identity framework that bridges fragmented data sources. This would allow marketers to recognize consumers across platforms and deliver cohesive messaging. Marketers need solutions that enable connected audience activation while respecting privacy requirements and platform-specific constraints. Without this, omnichannel remains an aspiration rather than a reality. Data and identity: The tools you need in your toolkit to make omnichannel work Implementing omnichannel right starts with establishing identity. Brands need a foundation that lets them connect the dots: across data, platforms and channels. Here’s how: Build a unified identity foundation “A single view of the customer is the foundation of a successful omnichannel program,” says Forrester in a December 2023 report on omnichannel. This begins by connecting disparate data sources, including persistent offline information, such as addresses, emails, names, and phone numbers, with digital signals, in a privacy compliant way. And this, in turn, creates a strong identity foundation. Solutions that integrate hashed email addresses (HEMs), mobile ad IDs (MAIDs), IP addresses, CTV IDs, and universal IDs enable brands to resolve customer identities across different platforms, ensuring that campaigns remain addressable as users transition between channels. Activate audiences everywhere, without the hassle Brands should be able to define an audience once and activate it across all addressable channels without unnecessary complexity. Interoperability between demand-side platforms (DSPs), supply-side platforms (SSPs), clean rooms, and private marketplaces (PMPs) ensures that high-quality audiences are matched with premium inventory in a targeted, transparent, and efficient manner. This connectivity helps maintain consistent audience targeting—even as consumers engage in different environments. By working with a partner that seamlessly integrates with major platforms, marketers ensure that data quality and identity resolution remain intact throughout campaigns, avoiding data loss that occurs when data is transferred between different, disparate platforms. Measure across channels, and the customer journey Effective omnichannel marketing isn’t just about reaching audiences—it’s about understanding how different touchpoints contribute to conversions. Advanced attribution models, incrementality testing, and cross-platform frequency management enable brands to use consistent identity across campaign planning, activation and measurement so they connect ad exposures to real-world outcomes. Achieving this requires a strong identity resolution partner—one that can unify audience data across environments and power accurate, privacy-compliant measurement at scale. The future of omnichannel marketing Omnichannel is becoming the baseline expectation for modern marketing. The brands that figure out how to connect the dots across the increasingly disparate media landscape will drive better performance and build stronger customer relationships. By working with a partner that can offer you an end-to-end data and identity solution focused on consumers, not channels, you can better understand your best customers (and your next customers), reach them across channels, and measure cross-channel campaigns more effectively, making true omnichannel execution more achievable. Get started today Latest posts

Brand and tech leaders share insights to guide marketers forward Cannes Lions 2025 brought its usual charm, rosé, and lively discussions, but what stood out was a shift in tone: brand and tech leaders aren’t talking in theories anymore – they’re rebuilding how advertising works. From identity to outcomes, the consensus was clear: marketers need bold, structural changes to thrive. At Experian, we spoke with leaders from Ampersand, Butler/Till, Comcast Advertising, Fox, OpenX, Optable, Snowflake, VideoAmp, and Yieldmo. Their message? Foundational change, not incremental tweaks, is the way forward. Here are five moves marketers and CMOs should be making right now. 1. Make identity the foundation, not an add-on Identity must be the core of your marketing strategy, not an afterthought. Building a strong identity framework from the outset ensures that your data and tech stack work seamlessly across channels. This means investing in first-party data assets and identity resolution tools that inform every campaign and tactic. Identity isn’t just a feature; it’s the base layer of everything successful marketers do today. "There’s no AI strategy without a data and identity strategy. Marketers who want to stretch every media dollar and personalize each touchpoint need a unified, deeper view of the consumer - insight they can carry straight into downstream ad platforms.”David Wells, Snowflake Next step: Treat identity resolution as a prerequisite to every campaign, not a task to address later. Align your data management platform (DMP), customer data platform (CDP), and collaboration partners around a unified identity spine (Experian’s or your own) to ensure data flows uninterrupted from planning to reporting. 2. Curate, don't automate. Programmatic is getting personal Programmatic advertising remains relevant, but its purpose is evolving from mere automation to intelligent, data-driven curation. This shift requires moving beyond static site lists to dynamic, page-level contextual engines that determine, in real-time, which impressions to display. Today, it’s about carefully selecting and curating inventory to ensure transparency, quality, and relevance for your audience. Marketers are increasingly turning to private marketplaces (PMPs) that offer curated, brand safe inventory and clear supply paths to deliver meaningful results. Expect continued growth in curated PMPs, AI-assisted forecasting, and supply-side innovations that combine premium connected TV (CTV) inventory with deterministic data. The goal is to reach the right viewer and understand exactly how and why they got there. “What we’re talking about right now is almost like curation 2.0, which is bringing more of the capabilities that historically sat with the demand-side platform (DSP) into the hands of the supply-side platform (SSP) – that is, supply-side targeting, or what we call data-driven curation."Matt Sattel, OpenX Next step: Audit your supply chain. If you can’t clearly explain every step from bid request to delivery, explore curated deals or direct SSP partnerships that align with your quality and transparency standards. 3. Connect teams like you connect data Fragmented results often stem from fragmented teams. Persistent silos (like TV buys on one floor, digital on another, and data science somewhere else) slow down budgets and create inconsistent messaging. Forward thinking organizations are restructuring teams around unified KPIs and shared data. When planners, buyers, and analysts work together (or at least share dashboards), campaigns move faster and creative stays consistent. “We restructured our teams to focus on all forms of video – linear, streaming, and online. This allowed us to embrace partners who cross over these verticals and technical approaches.”Gina Whelehan, Butler/Till Next step: Map your current workflow end-to-end. Where does a brief stall or data stop flowing? Restructure teams or create shared success metrics to eliminate bottlenecks. 4. Turn disconnected data into unified insights Marketers have spent years gathering massive amounts of data, but hoarding data isn’t a winning strategy. The future belongs to those who can collaborate with partners to connect and utilize data effectively, all while respecting privacy and security. Rather than chasing the next data source, leading marketers are finding ways to safely connect data already available in-house or via partners. This might involve data clean rooms, secure data sharing agreements, or joint analytics initiatives – but the common thread is working together on data, not operating in isolation. “We've been encouraging marketers to tie in first-party data and to really utilize that data and to work with trusted sources and deterministic sources in order to overcome a lot of the challenges around signal loss with cookies, in particular. The other way is also clean rooms. Clean rooms really enable the opportunity to collaborate in a private, safe way, and connecting to those more deterministic sources in order to deliver the results that advertisers are looking for.”Carmela Fournier, Comcast Advertising Next step: Identify gaps in your first-party data. Then, collaborate with a provider like Experian to safely match data sets and unlock insights without exposing sensitive info. 5. Focus on outcomes, not clicks Impressions, clicks, and other output metrics have been the currency of marketing for decades. But the consensus at Cannes is that those proxies aren’t enough – business outcomes are what matter now. Marketers must shift their focus to measuring real results, such as sales lift, new customer acquisition, lifetime value, or brand impact, rather than getting bogged down in intermediate metrics. This move to outcome-based measurement changes how campaigns are planned and judged: success is defined by the value created, not just the volume delivered. Unified, identity-based analytics are finally making it possible to see who saw an ad and what they did next, across TV, CTV, and digital. That intel drives smarter budget shifts and tighter creative feedback loops. “Outcome-based measurement is table stakes in today’s media ecosystem, and Ampersand has woven it into almost everything we do. Thanks to Experian’s strength in identity, audience insights, and outcome measurement, we can give advertisers the attribution they need at every stage of the funnel.”Justin Rosen, Ampersand Next step: Identify metrics that matter to your bottom line, then find a partner who can measure them accurately. If measurement stacks don’t talk to each other, they’re holding you back. Preparing for the challenges ahead The common thread across these five moves is connection – connecting data, teams, and outcomes. Marketers who act on these imperatives will be ready for whatever new screen, format, or privacy rule comes next. Experian can help you: Establish an identity spine Enable secure data collaboration in or out of clean room environments Curate premium CTV inventory with deterministic audiences Measure business outcomes across every channel Ready to make your next bold move? Let's start a conversation Latest posts