Cannes Lions 2026: What it takes to move patients from awareness to care

by Experian Marketing Services 3 min read July 22, 2026

Meet patients where they are

Picture a patient across from their doctor, list of questions in hand. That conversation is where care actually begins, but most healthcare marketing stops well before the exam room door. At Cannes Lions 2026, we asked leaders from DeepIntent, IQVIA Digital, Klick Health, PulsePoint: what does it take to move someone from awareness to care, not just to the next click, but to the doctor’s office? Their answers, in four minutes, below.

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How to close the gap between awareness and care in healthcare marketing

Connecting the healthcare journey

What it takes to move a patient from awareness to care, not just consideration.

Bridging the healthcare professional (HCP) and patient (DTC) divide

Why separate teams running separate strategies miss the moment that matters most.

Relevance at the point of care

How timing, channel, and endemic media affect whether outreach feels useful or generic.

Rethinking healthcare engagement

Why vanity metrics fall short, and how data bridging can help teams move faster.

Featured partners

From onboarding to outcomes

Pharma marketing teams need identity workflows that can support accurate audience creation, governed activation, and partner-enabled measurement without combining DTC and HCP identity paths.

Download our pharma marketing playbook to help your team:

  • Plan DTC and HCP identity strategies with clearer separation
  • Prepare audiences for activation across approved channels and partners
  • Evaluate audience quality, usable reach, and governance
Illustration of a female doctor looking at her clipboard with icons around her that represent privacy, analytics, measurement, and connection.

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At Experian Marketing Services, we use data and insights to help brands have more meaningful interactions with people. As leaders in the evolution of the advertising landscape, Experian Marketing Services can help you identify your customers and the right potential customers, uncover the most appropriate communication channels, develop messages that resonate, and measure the effectiveness of marketing activities and campaigns.

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