In our Ask the Expert Series, we interview leaders from our partner organizations who are helping lead their brands to new heights in AdTech. Today’s interview is with Brian Chisholm, SVP of Strategic Partnerships at OpenX.
About OpenX
OpenX is an independent omni-channel supply-side platform (SSP) and a global leader in supply-side curation, transparency, and sustainability. Through its 100% cloud-based tech stack, OpenX powers advertising across CTV, app, mobile web, and desktop, enabling publishers to deliver marketers with improved performance and dynamic future-proofed solutions. With a 17-year track record of programmatic innovation, OpenX is a direct and trusted partner of the world’s largest publishers, working with more than 130,000 premium publisher domains and over 100,000 advertisers. As the market leader in sustainability, OpenX was the first AdTech company to be certified as CarbonNeutral™ and third-party verified for achieving its SBTi Net-Zero targets. Learn more at www.openx.com.
Collaboration solves programmatic challenges
Could you share the story behind the partnership between OpenX and Experian and how this collaboration differs from typical data-provider/DSP or SSP relationships in the market? What unique challenges in programmatic advertising does this partnership solve?
OpenX first partnered with Experian in 2019 when we were building the industry’s first data-driven supply-side curation platform. Being the only SSP with a proprietary people-based identity graph (further enriched by Experian) gives OpenX a unique set of capabilities that are only growing in value in the market. We are seeing retail media networks, large agency planning platforms, and indie and specialty shops lean into OpenX’s tools to match, activate, and measure people-based audiences through our robust curation platform and premium supply.
Enhancing campaigns with data enrichment
How does combining Experian’s marketing data with OpenX’s technology create tangible benefits for advertisers, agencies, and publishers?
Last year, we expanded our partnership with Experian to enrich our digital IDs with Experian’s Digital Audiences, essentially making Experian data available directly to marketers across all OpenX supply and formats, including CTV. For marketers, this direct integration increases both match and activation rates. Meaning, not only do we match more of the starting audience universe to our system, we then provide more opportunities to identify and transact on those users in the bidstream. The result is greater reach for buyers even in previously unaddressable environments like Safari or mobile web – and publishers benefit from the increased addressability OpenX provides their supply.
Delivering impactful inventory solutions
OpenX has been enhancing its curation offerings beyond just providing curated marketplaces. Could you describe the strategic shift you’re making in how you package and deliver inventory?
At OpenX, we have a broader and more dynamic view of curation. It’s not just about gathering data or bundling inventory; it’s about layering on identity-based precision, enabling the targeting of the right audiences with premium, brand-safe inventory for our clients.
We saw the value of curating inventory and audiences on the supply side early on. We started by building capabilities for our own exchange and then found that our approach created tremendous value for data owners and marketers alike. Over the past five years, we’ve been continuously investing our curation platform capabilities to super serve those partners. As a result, we have what we think is by far the most robust and flexible platform in the market. We can match and integrate with any kind of data, curate supply at a granular level, activate audiences and help measure outcomes in multiple ways. We also provide turnkey integrations to third-party platforms.
Balancing customization with scalability in deals
There’s often tension between customization and scalability when it comes to curated deals. How does OpenX strike the right balance to meet varied advertiser objectives while ensuring operational efficiency for publishers?
Truthfully, we’re not finding that scale suffers with curation. We currently have 237 million monthly active users in our exchange that we can match and activate curated deals against. That’s a unique claim for an SSP, and we back it up with our identity graph. This directly benefits our publishers who see a 20% increase in overall bid density and a 118%+ increase in win rate for curated deals vs. open market.
Data-driven curation done on the supply side offers efficiency and drives results for buyers, while publishers are able to activate their own first-party data programmatically, increase their monetization, and maximize the value of their inventory. As the industry continues to adapt to a privacy-first, consent-based ecosystem, data-driven curation will play a key part in ensuring both sides of the marketplace continue to thrive.
Driving results with CTV curation
Connected TV is arguably the most dynamic channel in programmatic right now. How do curation improvements accelerate more precise or outcome-based targeting in CTV environments?
I want to take this a step further and say that biddable is the future of CTV. Not only does biddable enable advertisers to purchase closer to campaign activation, it gives buyers the option to curate deals, flexibility, addressability and ease of transacting at will. No minimums, no commitments.
Our CTV strategy has been centered around combining flexibility, efficiency, and real-time optimization capabilities with access to premium, direct, glass-on-wall inventory. TV by OpenX, powers the direct activation of curated audiences at scale through data-driven, contextual, attention, and sustainability offerings.
What does this mean for buyers? Advertisers can choose from any one of OpenX’s 250+ data partners, including Experian, to target an audience via CTV inventory using OpenX’s cross-platform identity graph. This setup allows buyers to increase scale and optimize toward their desired campaign outcomes via their preferred DSP. The focus on inventory quality and scale combined with advanced targeting curation provides a key driver of performance in CTV.
Identity resolution for better CTV measurement
In a channel as fragmented as CTV, measuring performance can be complex. What role does identity resolution play in better measurement and attribution? How do Experian’s identity capabilities integrate within your platform to drive measurable outcomes?
We talked about the value of audience targeting via curation above. Another critical driver is our ability to power true closed-loop measurement for advertisers or partners like retail media networks. OpenX is able to provide automated log-level reporting via BIDS, which includes exposed IDs from our proprietary ID graph back to our partners in near real time.
This closed-loop attribution enables partners to measure real-world outcomes like ROAS, conversion rates and incrementality. Insights and learnings from data can then be used to make optimizations mid-campaign, to further improve performance. Measurement starts with having a strong foundation to identity resolution – which Experian helps us achieve.
Tailoring audience strategies in the auto sector
The automotive vertical demands highly specific audience insights—everything from in-market signals to lifestyle and aftermarket service and parts data. How does the Experian–OpenX partnership enhance audience strategies in auto?
Experian’s deterministic data, combined with the OpenX identity graph, empowers buyers with identity tools to create targeted audience segments of likely auto intenders. For verticals that have high customer acquisition costs like auto, these insights are particularly valuable, as buyers often struggle to identify their audiences at scale in environments that drive campaign performance.
Experian’s automotive data is one of our most requested audiences from buyers. We match Experian’s high-quality data directly to our platform, often leveraging Experian’s IDs, which leads to greater scale and fidelity. In addition, our platform can curate supply to a granular level to drive results for buyers.
Complying with evolving privacy regulations
With data privacy regulations multiplying—like GDPR, CCPA, and others—how does OpenX’s direct connection with Experian ensure responsible data usage and compliance?
At OpenX, we don’t see privacy regulations as a challenge but rather an opportunity. Instead, it’s a key differentiator for us. We’ve had a strong focus on data and identity since 2017, and we believe that if you’re talking about these topics but not talking about privacy, you’re missing an important piece of the equation.
Regardless of the environment — CTV, mobile, app, or web — in today’s privacy-focused world, success in data and identity is inseparable from a commitment to privacy. We support this obligation with dedicated leadership that helps our partners navigate evolving global regulations, including critical areas like child-directed content under new laws from Australia to Maryland.
Thanks for the interview. Any recommendations for our readers if they want to learn more?
To learn more about our solutions and partnership opportunities, visit the OpenX website or contact your Experian account representative to schedule your free match test.
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About our expert
Brian Chisholm, Senior Vice President of Strategic Partnerships, OpenX
Brian Chisholm is the Senior Vice President of Strategic Partnerships at OpenX, where he spearheads the curation, data, and identity efforts. He and his team have been instrumental in building out OpenX’s industry-leading curation platform and partnerships.
With more than two decades of experience in digital media, Brian has developed partnerships that leverage and expand OpenX’s core technology assets and deliver material value for the company’s buyer, publisher, and platform partners. Before joining OpenX, Brian held senior roles at innovative startups and digital stalwarts, including Overture/Yahoo, SpotRunner, and Apptera.
Latest posts
Connected TV (CTV) continues to expand as a dominant force in digital advertising. Streaming adoption is climbing, yet advertising budgets aren’t keeping pace. With the Newfronts and Upfronts presentations completed, advertisers are being asked to make big decisions with lingering questions still in the mix. One of the biggest barriers? Persistent misconceptions about what CTV can and can’t do. That uncertainty can hold teams back from putting serious weight behind the most addressable screen in the house. Experian works with leading CTV partners to tackle those concerns head on – whether it’s improving measurement, reducing wasted impressions, or making audience data more actionable. To help marketers walk into Upfront conversations with clarity and confidence, we connected with industry experts from Ampersand, the Advertising Research Foundation (ARF), FreeWheel, and Madhive to separate fact from fiction. Here are four common CTV myths – and the reality behind them 1. CTV is not ready for performance marketing Why this misconception exists CTV was once seen as a branding tool—good for awareness, but hard to measure. Without clear attribution or precise targeting, it wasn’t built for the kind of performance marketing advertisers expect from digital media. What's actually happening In the not-so-distant past, marketers lacked a consistent way to connect CTV impressions to digital or in-store actions because of device fragmentation and limited signal sharing between platforms. Today, you can reach specific audiences on the biggest screen in the house—and know what happened after they saw your ad. Advancements in identity resolution and cross-device tracking now allow advertisers to measure everything from incremental reach to store visits and purchases. The growing use of universal identifiers like Unified ID 2.0 (UID2) makes it easier to connect ad exposure to real outcomes across screens. "With better visibility into who’s watching CTV and what they do afterward, it’s no longer just about getting a message in front of people—we can actually understand if it drove real-world results, like a store visit or a purchase. By tapping into high-quality audience data—from behavioral to demographic to transactional—we’re able to improve match rates and reach, which ultimately leads to more meaningful outcomes for advertisers."Murphy Vandemotter, Director of Data Operations, Madhive That shift—from impressions to impact—is what makes CTV a true performance channel, not just a way to build brand awareness. How Madhive works with Experian to provide data that drives better targeting and measurement – at scale Madhive is helping local advertisers achieve better CTV outcomes by integrating Experian’s syndicated audiences directly into the Madhive Data Marketplace. Advertisers are using Experian’s data to better understand local audiences, deliver more personalized messaging, and extend campaign reach – in some cases, achieving 10x the reach compared to other marketplaces. Combined with Madhive’s measurement tools and real-time optimization capabilities, advertisers can maximize their CTV investments by building lookalike audiences, quickly adjusting underperforming strategies, and personalizing engagement with viewers at the local level. 2. CTV advertising lacks brand safety and fraud protection Why this misconception exists CTV is sometimes lumped in with the broader digital ecosystem, where concerns around fraud, brand safety, and opaque buying paths are more common. Some advertisers worry they’re not getting what they paid for—or worse, that their ads could appear next to low-quality content. What's actually happening CTV has a much stronger foundation for brand safety and ad fraud than many marketers realize. The most effective way to minimize risk is to work directly with premium publishers and their primary technology platforms — not through long, complex chains of intermediaries that can open the door to fraud and low-quality placements. Platforms like FreeWheel provide direct access to premium CTV inventory across major broadcast and cable brands, helping marketers consolidate spend and significantly reduce exposure to risk. Working with primary supply partners ensures ads run alongside trusted, high-quality programming, not questionable or low-value content. By prioritizing direct paths to premium publishers, advertisers can take greater control over where their campaigns appear, achieving better transparency, higher quality, and stronger outcomes. "Advertisers can reach a broad collection of premium CTV inventory directly through FreeWheel. This not only greatly reduces a marketer’s risk, but it also provides certainty that they’re getting what they paid for in terms of quality content to appear alongside their brands.” Matt Clark, VP of Strategic Partnerships, FreeWheel In other words, cutting corners often increases risk—while consolidation and direct access to premium supply creates a cleaner, safer media buy. How Experian and FreeWheel match quality content with quality targeting Industry standards like OpenRTB 2.6 are evolving to give advertisers more control over where and how their ads appear. At the same time, Experian is helping advertisers maximize that control through our integration with FreeWheel. Advertisers can access Experian’s syndicated audiences directly within FreeWheel’s sell and buy-side programmatic advertising platforms. This gives advertisers the ability to create and activate campaigns across linear, digital, and advanced TV. Backed by a deep understanding of people in the offline and digital worlds, Experian’s data is ranked #1 in accuracy by Truthset, giving advertisers confidence that they are reaching the right people. Television audiences you can reach include cord-cutters and consumers who subscribe to free and paid ad-supported streaming TV services. 3. CTV audiences are too fragmented to manage effectively Why this misconception exists With so many streaming platforms and devices in play, US households subscribe to 4 paid video streaming services on average, it can feel nearly impossible to manage reach and frequency without overspending or annoying your audience. What's actually happening Advertisers don’t need to choose between scale and precision anymore. With the right audience and identity strategy, it’s possible to connect the dots across screens and unify fragmented viewing behaviors. “We activate first- and third-party data across CTV, linear, and video-on-demand in a consistent way—making sure campaigns reach real households, not just devices. We also track unduplicated reach and frequency across platforms, so advertisers can understand what’s actually working. Together with Experian, we can measure whether those impressions moved the needle and guide media planning with full-funnel attribution insights."Anastasia Dukes-Asuen, Sr. Director of Advanced TV Data & Insights, Ampersand Experian Audiences are built on our household-level identity graph, giving advertisers a powerful tool to manage reach and frequency across screens. How Ampersand works with Experian Ampersand utilizes Experian Marketing Data to enhance audience-based media planning, activation, and optimization across linear and addressable TV platforms. By combining Experian Audiences with a footprint of 64 million data-enabled homes, Ampersand helps advertisers find the most valuable networks and dayparts to reach their intended viewers. Through its Addressable Simulator tool, powered by Experian data, Ampersand models different budget scenarios to show how reallocating spend into addressable TV can extend reach and improve efficiency. Using Experian-powered targeting has delivered real-world results, like helping a national cruise brand achieve a 14% lift in incremental reach, a 3.1x increase in frequency, and a 24% lower effective CPM. 4. CTV is only for younger, tech-savvy audiences Why this misconception exists Streaming was originally associated with younger viewers, leading advertisers to believe CTV wasn’t an effective way to reach older demographics. That impression stuck, but it’s no longer true. What's actually happening Smart TVs are everywhere, and CTV has gone mainstream. Across generations, households are tuning in to ad-supported streaming services in record numbers—and they’re doing it on the biggest screens in their homes. What ARF data shows New research from the Advertising Research Foundation (ARF) backs this up. According to the 2024 DASH TV Universe Study: 77% of U.S. households own at least one Smart TV 82% receive at least one ad-supported streaming service 62% of households receive at least one ad-supported subscription streaming service (AVOD) like Netflix or Max with ads “The audience with the highest Smart TV and ad-supported CTV adoption? Millennials and Gen Xers—Americans in their prime parenting years. Even Boomers have embraced CTV: 73% own a Smart TV and 72% receive at least one ad-supported CTV service.” Jim Meyer, General Manager of the Advertising Research Foundation (ARF) DASH TV Universe Study ARF and Experian gives marketers the most accurate understanding of who is watching We partnered with the ARF and its DASH universe study to create 18 TV audiences. By combining the ARF’s DASH data set with Experian Marketing Data, we developed one-of-a-kind TV audiences that reflect how viewers interact with digital devices and e-commerce accounts. We created this resource so our customers can align their marketing campaigns with media usage. These audience segments also yield insights that help marketers reach their audiences with the right messages and content. Make CTV work for you this Upfront season CTV is evolving fast, and advertisers who rely on outdated assumptions risk missing out on its full impact. If you're weighing where to place your bets this Upfront season, don’t let old myths steer you off course. CTV delivers reach, performance, and accountability—especially when powered by high-quality data. Experian helps advertisers get more from their CTV investment with household-level insights that control ad frequency and unified audience activation to maintain consistent messaging across platforms. Let’s make your CTV campaigns work smarter. Learn how Experian can help you understand your customers, reach the right audience, and measure performance. Get in touch Latest posts
Back-to-school season remains one of the biggest retail moments of the year—and 2025 is expected to follow suit. Total spending is projected to reach $84.51 billion, with K–12 shoppers alone contributing nearly $50 billion—59% of the total. E-commerce will also play a major role, accounting for 37.4% of total back-to-school sales. However, 2025 shoppers may be facing even higher costs due to the incoming tariffs with everything from laptops and lunchboxes to kids' clothing and crayons becoming more expensive. In anticipation of these rising prices, shoppers might once again start early to score deals. Last year, 55% of back-to-school and college shoppers had already started buying items in July for the upcoming school year. This early start coincided with major July promotions like Amazon Prime Day, in which U.S. shoppers spent a record $14.2 billion online, where school-related purchases surged by over 200%. Whether you’re marketing school essentials or offering services to help students succeed, it’s easy to default to the same go-to audiences. This blog post highlights overlooked back-to-school segments to help you build personalized back-to-school strategies that resonate with students, parents, and educators. You can find the complete audience segment names in the appendix. School the competition: How Experian can help you connect with 2025 shoppers With summer just around the corner, back-to-school might not be top of mind, but there’s no better time to start planning. Whether you're reaching parents, students, or educators, Experian’s syndicated audiences can help ensure your marketing messages make the honor roll by landing with the right people at the right time. Experian’s 2,400+ syndicated audiences are available directly on over 30 leading television, social, programmatic advertising platforms, and directly within Audigent for activation within private marketplaces (PMPs). Reach consumers based on who they are, where they live, and their household makeup. Experian ranked #1 in accuracy by Truthset for key back-to-school attributes such as Presence of Children. Access to unique audiences through Experian’s Partner Audiences available on Experian’s data marketplace, within Audigent for activation in PMPs, and directly on platforms like DirectTV, Dish, Magnite, OpenAP, and The Trade Desk. Meet your overlooked back-to-school audiences Back-to-school shoppers aren’t one-size-fits-all. From parents prepping supply lists to students outfitting dorms, reaching the right audience is key to making the grade with your campaign. Let's go beyond the basics. Here are four back-to-school audience categories you can target with Experian: New year, new gear-ers Weeknight TV watchers Parenting personas School-season meal planners Let’s open our notebooks and break down the audience segments within each group. Whether your customers are buying backpacks, stocking the fridge, or searching for school essentials, these insights will help your campaign pass with flying colors. New year, new gear-er From teens picking out their first-day outfit to college students stocking up for dorm life, these audiences represent a wide range of priorities, needs, and spending behaviors. They’re also heavily influenced by trends, technology, and value-driven purchases. Don’t overlook these five high-potential audiences in your strategy: Big-Box Electronics Stores: High Spenders Amazon Frequent Spenders Department Store Deal Shoppers In Store Spenders Teen Apparel (Clothing): Online and In Store High Spenders Dell Computer and Apple Mac Purchaser Weeknight TV watchers Back-to-school season is also back-to-routine season. Families are gathering for more shared TV time in the evenings—especially in August and September. This makes co-viewing households a prime audience for messaging tied to school-year prep. Rethink your back-to-school approach with these five overlooked segments: Co-Watchers Co-Watchers with Children Cord Cutters: Recent Engagement Channel Preference: Streaming TV Digital Video Parenting personas Targeting by household structure helps tailor messaging to the right family dynamic—whether it’s parents with toddlers or households with college students. Four audiences you might be missing this back-to-school season: Digital Moms and Dads Sports Utility Families Colleges and Cafes Kids and Cabernet School-season meal planners Food and grocery shopping routines shift during the school season. These audiences are ideal for promotions tied to lunch prep, after-school snacks, and weeknight meals. Add these four under-the-radar audiences for back-to-school success: Online Grocery Delivery Services: High Spenders Grocery Stores: High Spenders Fast Food/QSR Frequent Spenders Fast Food/QSR Pizza Frequent Spenders Core back-to-school shoppers Of course, you’ll want to add traditional back-to-school audiences to your strategy. These audiences are highly engaged and often the decision-makers, making them ideal for marketers looking to drive purchase intent early and often. Here are four key back-to-school audiences you can target–all are available by life stage to reach PreK, elementary, middle, and high school households: Back to School Supplies Back to School Moderate Spend Back to School High Spend Back to School Apparel Make the grade with Experian this back-to-school season As marketers gear up for the back-to-school season, it’s the perfect time to sharpen your strategy and connect with back-to-school shoppers. Whether you’re building tried-and-true segments or exploring more unexpected, high-potential groups you might have not considered, Experian can help you reach the right audience. If you’re looking to create targeted segments for activation across digital and TV or gain insights to guide your campaign planning, Experian has you covered. Need a custom audience? Reach out to our audience team and we can help you build and activate an Experian audience on the platform of your choice. Additionally, work with Experian’s network of data providers to build audiences and send to an Audigent PMP for activation. Connect with our audience team You can activate our syndicated audiences on-the-shelf of most major platforms. For a full list of Experian’s syndicated audiences and activation destinations, download our syndicated audiences guide. Explore our other seasonal audiences that you can activate today. View now Activate back-to-school audiences today with Audigent Ready to ace your back-to-school campaigns? Audigent will build customized deals that combine premium Experian syndicated or Partner Audiences and inventory into a single, streamlined deal ID – tailored to your campaign needs. Plus, our powerful supply-side optimization ensures your campaigns deliver top marks in performance. Connect with the Audigent team today at AudigentAgency_Brands@experian.com to get a head-start on back-to-school success. Download our back-to-school audience guide now Contact us Latest posts Appendix New year, new gear-ers Retail Shoppers: Purchase Based > Shopping Behavior > Big-Box Electronics Stores: High Spenders Retail Shoppers: Purchase Based > Shopping Behavior > Big Box and Club Stores: Amazon Frequent Spenders Retail Shoppers: Purchase Based > Shopping Behavior > Department Store In Store Spenders Retail Shoppers: Purchase Based > Apparel > Teen Apparel (Clothing): Online High Spenders Retail Shoppers: Purchase Based > Apparel > Teen Apparel (Clothing): In Store High Spenders Lifestyle and Interests (Affinity) > Technology > Dell Computer Model Lifestyle and Interests (Affinity) > Technology > Apple Mac Purchaser Model Weeknight TV watchers Television (TV) > Household/Family Viewing > Co-Watchers Television (TV) > Household/Family Viewing > Co-Watchers with Children Experian > Retail Shoppers: Purchase Based > Entertainment > Streaming/Video/Audio/CTV/Cable TV: Cable/Broadcast TV: Cord Cutters: Recent TrueTouch: Communication Preference > Engagement Channel Preference > Streaming TV TrueTouch: Communication Preference > Engagement Channel Preference > Digital Video Parenting personas Lifestyle and Interests (Affinity) > Personas > Digital Moms Lifestyle and Interests (Affinity) > Personas > Digital Dads Mosaic – Personas – Lifestyle and Interests > Group D: Suburban Style > D15 – Sports Utility Families Mosaic – Personas – Lifestyle and Interests > Group O: Singles and Starters > O53 – Colleges and Cafes Mosaic – Personas – Lifestyle and Interests > Group A: Power Elite > A03 – Kids and Cabernet School-season meal planners Retail Shoppers: Purchase Based > Grocery > Online Grocery Delivery Services: High Spenders Retail Shoppers: Purchase Based > Grocery > Grocery Stores: High Spenders Retail Shoppers: Purchase Based > Food and Drink > Restaurants: Fast Food/QSR QSR Frequent Spenders Retail Shoppers: Purchase Based > Food and Drink > Restaurants > Fast Food/QSR Pizza Frequent Spenders Core back-to-school shoppers Retail Shoppers: Purchase Based > Seasonal > Back to School Moderate Spend – PreK (Early Ed – PreK) Retail Shoppers: Purchase Based > Seasonal > Back to School Moderate Spend – Elementary School Retail Shoppers: Purchase Based > Seasonal > Back to School Moderate Spend – Middle School Retail Shoppers: Purchase Based > Seasonal > Back to School Moderate Spend – High School Retail Shoppers: Purchase Based > Seasonal > Back to School High Spend – PreK (Early Ed – PreK) Retail Shoppers: Purchase Based > Seasonal > Back to School High Spend – Elementary School Retail Shoppers: Purchase Based > Seasonal > Back to School High Spend – Middle School Retail Shoppers: Purchase Based > Seasonal > Back to School High Spend – High School Retail Shoppers: Purchase Based > Seasonal > Back to School Apparel – PreK (Early Ed – PreK) Retail Shoppers: Purchase Based > Seasonal > Back to School Apparel – Elementary School Retail Shoppers: Purchase Based > Seasonal > Back to School Apparel – Middle School Retail Shoppers: Purchase Based > Seasonal > Back to School Apparel – High School Retail Shoppers: Purchase Based > Seasonal > Back to School Supplies – PreK (Early Ed – PreK) Retail Shoppers: Purchase Based > Seasonal > Back to School Supplies – Elementary School Retail Shoppers: Purchase Based > Seasonal > Back to School Supplies – Middle School Retail Shoppers: Purchase Based > Seasonal > Back to School Supplies – High School
For decades, television advertisers have faced a trade-off: Traditional linear TV: Delivers broad reach, utilizing the power of sight, sound, and motion on the big screen to capture more focused attention and foster immersive brand-building. However, it lacks the precise targeting modern marketers crave. Digital and addressable channels: Offer highly precise targeting and robust measurement capabilities but struggle to replicate linear TV’s unique combination of visual impact and viewer engagement on the big screen. Connected TV (CTV) bridges this gap by preserving television’s immersive, large-screen experience—where audiences are more attentive to the content—while offering the precise targeting capabilities long associated with digital and addressable channels. Yet, as the industry evolves, there’s a growing realization that lower-funnel performance marketing—which emphasizes quick wins from in-market shoppers—doesn’t fully support long-term brand growth. Leading brands have increasingly noted that relying solely on performance tactics can limit sustained demand and brand equity. Within CTV lies a powerful subset: Free ad-supported streaming TV (FAST). As consumers gravitate toward free streaming options, FAST has emerged as a key focal point for reaching immediate and future buyers. In this article, we’ll explore why focusing only on in-market shoppers risks missing the larger pool of “future-ready buyers” and how FAST platforms enable brands to engage them effectively. The challenge: Over-fixation on "in-market" shoppers One common marketing hurdle is "lower-funnel myopia"—focusing almost exclusively on in-market shoppers who are ready to buy immediately. While this can yield quick wins, it also means brands miss opportunities to improve in three critical areas: Competition and costs: By chasing the same immediate buyers, brands drive up media costs, especially as programmatic ad spending continues to climb each year. Missing out on future buyers: Most consumers aren’t looking to buy right now. In fact, only 5% of potential consumers are active ‘in-market,’ meaning the other 95% represent future-ready buyers open to purchasing soon. Over-focusing on in-market audiences overlooks people who could be primed to purchase soon. Inefficient spend on “sure bets”: Over-targeting likely buyers inflates costs for conversions you'd capture naturally. Shifting budget toward brand priming boosts incremental ROI. Expanding the funnel isn't just smart – it's necessary While many advertisers have prioritized short-term conversions, the data shows a growing imbalance—and a potential risk to long-term brand health. According to The CMO Survey (eMarketer, Nov 2024), CMOs allocated nearly 69% of their 2024 budgets to short-term brand performance, leaving just 31% for long-term brand building. If you’re only engaging consumers when they’re already in-market, you’re effectively joining the race at the final lap—and often paying a premium to do so. So where does that leave the vast majority who aren’t buying right now? That’s where future-ready buyers come in. The solution: "future-ready buyers" So, how can you broaden your reach without resorting to a “spray-and-pray” strategy? Enter category future-ready buyers—consumers who aren’t actively shopping right now but remain open to your product category. They’re not firmly opposed or “locked out” of it. For example, existing electric vehicle (EV) owners may not be in-market this very moment, but they could be ready to purchase another EV when their lease ends or a new model debuts, making them ideal future-ready buyers. Why they matter: Cultivate future demand. Engage buyers early to stay top-of-mind when they’re ready. Build a sustainable brand pipeline. Develop ongoing interest instead of repeatedly chasing immediate leads. Expand your reach. Broaden targeting beyond active shoppers for long-term growth. Use marketing data to avoid overspending on future buyers Identifying future-ready buyers is powerful—but how do you avoid wasting spend on unlikely buyers? Marketing data helps refine your targeting with real consumer insights, maximizing ROI and campaign efficiency. Precisely define your segments: Use lifestyle, demographic, and psychographic data to target consumers who are open to your product, avoiding wasted impressions on uninterested audiences. Prioritize privacy and compliance: Choose partners who prioritize data security and adhere to regulations, ensuring your campaigns stay both trustworthy and effective. FAST: The strategic channel for reaching future ready buyers FAST services, like Samsung TV Plus, have evolved into a crucial medium for advertisers eager to strike a balance between scale and precision. Here’s why: Engaged audience: Viewers access free, premium content in exchange for ads, making them receptive and attentive. Advanced targeting: FAST offers precise segmentation beyond traditional TV, helping you reach Samsung consumers both in-market and future buyers effectively on the biggest screen in the household. Positive viewer experience: Free content creates a relaxed viewing environment, increasing ad attention and recall. Samsung TV Plus and Experian Marketing Services: Scale meets precision Samsung TV Plus offers expansive reach and contextual targeting aligned to viewer interests. Experian Marketing Services complements this by identifying consumers most likely to buy, leveraging demographic, lifestyle, and intent data—helping you effectively engage future-ready buyers. Putting it into practice: A use case Scenario An electric vehicle (EV) brand, EVolution Auto, wants to reach eco-conscious consumers who aren’t shopping for a car right now but might consider one soon. They also want to track how ads influence brand consideration and sales over time. Approach Identify future-ready segmentsUsing Experian data, EVolution Auto focuses on “eco-conscious drivers”—people interested in sustainability who are likely to be open to an EV in the near future. Activate on Samsung TV PlusThe brand places targeted ads on channels with environmental or tech content. With millions of monthly users and a relaxed viewing experience, EVolution Auto’s spots get more visibility, boosting ad recall. Outcome By pairing Samsung TV Plus’s broad reach with Experian’s precise audience data, EVolution Auto achieves measurable lifts in brand consideration, website traffic, and dealership visits—effectively priming future EV buyers and driving long-term sales momentum. Building a future-proof strategy Exclusively targeting in-market consumers can limit your brand’s long-term potential. By focusing on those not currently shopping—but still open to your category—you widen your future buyer pool and keep your brand top of mind. FAST services like Samsung TV Plus, paired with Experian’s marketing data, offer a powerful way to balance scale with precision–delivering strong engagement today while priming your brand for long-term growth. By shifting your focus toward tomorrow’s buyers today, your brand doesn’t just stay relevant—it sets the stage for sustained market leadership and growth. Contact us Latest posts