Experian Health works with many of the largest, most sophisticated collections teams in healthcare that consistently strive for high-performance by innovating and adopting best...
The final blog of our post-COVID-19 patient journey series explores how patients have come to expect convenience, flexibility and transparency when paying for healthcare....
Being able to settle bills anytime, anywhere, is one of the reasons why 110 million Americans switched to “digital-first” payment methods last year. Today’s...
A little over a year ago, Experian Health surveyed healthcare providers for a snapshot of their views on the digitalization of patient access, and...
With high-deductible health plans, larger out of pocket costs, and confusion about medical costs in general, it’s no surprise that patients today face increased...
While all hospitals and health systems will no doubt encounter revenue-specific challenges related to the pandemic, a solid foundation and targeted approach for improved...
Before working with Experian Health, call center operations at Sanford Health were disparate and disjointed, with each call center operating on a different phone...
When it comes to paying for healthcare, “compassionate” is probably not the first word that comes to mind for patients. As they foot a...
Chalk it up to the rise of high-deductible plans or decreasing payer reimbursements, but the numbers don’t lie: patients are footing more of their...