Tag: automation

Success at a glance: automating healthcare collections

Discover how Novant Health partnered with Experian Health and used Collections Optimization Manager to automate their collections process.

Published: February 16, 2022 by Experian Health
How Novant Health automated healthcare collections

Learn how Novant Health automated healthcare collections with Collections Optimization Manager and created better patient experiences.

Published: January 24, 2022 by Experian Health
Preparing for Omicron: streamlining care with digital scheduling tools

Learn how digital scheduling tools can help healthcare providers maintain efficiency as they navigate the new COVID-19 strain.

Published: December 14, 2021 by Experian Health
Expert Q&A: Streamlining prior authorizations for faster patient collections

Ellie Henry, VP of Implementation, discusses the challenges around pre-authorizations and streamlining prior authorizations.

Published: December 8, 2021 by Experian Health
The Post-COVID-19 Patient Journey: What’s next for healthcare?

In this infographic, we break down the changes to post-COVID-19 patient journey, and the changes that have impacted every step.

Published: October 18, 2021 by Experian Health
Automated prior authorization: getting patients the approved care they need

The pandemic has highlighted the need to dramatically overhaul the processes around prior authorizations (PAs) for patient care.

Published: October 7, 2021 by Experian Health
Patient self-scheduling as a competitive advantage – interview with the expert

Sanju Pratap, VP of Product Management, discusses how to enhance patient engagement and accelerate call center operations with self-scheduling solutions.

Published: September 21, 2021 by Experian Health
How 24/7 self-scheduling can improve the post-pandemic patient experience

In this post, we explore how 24/7 self-scheduling can help healthcare providers adapt to the post-pandemic digital landscape.

Published: September 14, 2021 by Experian Health
How COVID-19 changed the patient journey: A call for digital transformation

Learn about COVID-19’s impact on the patient journey and see how digital transformation is helping the healthcare industry recover.

Published: August 30, 2021 by Experian Health

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