The recent discovery of the Omicron variant has placed the world on high alert. As COVID-19 continues to transform and evolve, erupting as “new”...
Healthcare providers could be losing up to $265 billion each year on avoidable administration costs. A recent investigation by the Washington Post and McKinsey...
COVID-19 transformed the patient journey, and it’s clear when we evaluate every step. Data and technology gave patients the convenience, flexibility, and control to...
This is the fourth in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19....
The rising popularity of virtual care seems to be extending itself into other areas of patient experience, including a re-energized consumer preference for digital...
This is the second in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19. This...
COVID-19 changed every aspect of the patient journey – placing unprecedented demands on the healthcare system and accelerating the need for digital transformation industry-wide....
“93% of providers say creating a better patient experience remains a top priority, up 3% from last year.” – Experian Health’s State of Patient...
As the country strives to ramp up the pace of COVID-19 vaccinations, providers need to take new approaches to drive registration volume. Healthcare experts...