Patient Access

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The manual process for fielding scheduling calls isn’t an easy one. Calls can take up to 20 minutes, and call center agents may have...

November 10, 2020 by Experian Health

Visits to emergency departments (ED) dropped by 42% in the early months of COVID-19, according to the CDC. In pre-pandemic times, this might have...

October 29, 2020 by Experian Health

A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors....

October 22, 2020 by Experian Health

“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s...

October 20, 2020 by Experian Health

In previous winters, anyone struck by a sore throat or fever might assume they had flu, and head to bed with a hot drink...

October 13, 2020 by Experian Health

Before working with Experian Health, call center operations at Sanford Health were disparate and disjointed, with each call center operating on a different phone...

October 6, 2020 by Experian Health

Finding previously unidentified insurance coverage can feel a little like a game of hide and seek. Patients may not always be aware of their...

September 28, 2020 by Experian Health

Four in ten Americans live with multiple chronic conditions. For these individuals, life is punctuated with physician appointments, visits to the pharmacy and referrals...

September 24, 2020 by Experian Health

Products referenced in this article: Social Determinants of Health Patient Schedule Member Match Coverage Discovery Patient Financial Advisor Patient Payment Solutions With just a...

September 22, 2020 by Experian Health

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