The pandemic has forced rethinking how to “do” healthcare in the digital age. Patients want flexible, convenient, and contactless care; providers need to continue providing these services. Download the white paper for the full survey results and get strategies to plan for the future of healthcare.
This blog explores the role of ML and AI technology in healthcare industry and how it improves patients', providers' and payers' experiences.
Patient Estimates can help healthcare organizations stay compliant with current regulations and help patients better understand their costs.
Discover how AI is transforming patient access and revenue cycle management in healthcare by reducing manual errors and claims denials.
In November 2020, Experian Health conducted a survey to capture consumer and provider attitudes regarding patient access. At the height of the pandemic, patients welcomed telehealth services and maintained their distance from hospital waiting rooms. Providers scrambled to implement and provide digital services that would help them maintain quality care for their patients.
In June 2021, we revisited these questions to see if healthcare providers and patients changed their views on the state of patient access: