As the global leader in the credit business, it is our responsibility to assist lenders in managing consumer credit risk, and importantly, to empower consumers to understand and responsibly use credit in their financial lives. These responsibilities require a commitment – a commitment from us to play a leading role in helping consumers understand the fundamentals of credit management and how they can benefit from this growing marketplace reliant upon credit.
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Commitment to Consumer Education
Experian was the first credit bureau to create a consumer education program 20 years ago. Experian believes that a knowledgeable consumer is an empowered consumer. We have a long and continuing commitment to helping people of all ages obtain the knowledge they need to be financially successful.
- We promote credit education through our nationwide Live Credit Smart program, designed to increase consumer credit knowledge and their overall financial capability
- We engage with consumers through social media and speak at a number of national financial literacy programs every year.
- We seek powerful partnerships with businesses, consumer organizations, educators and others to share accurate, actionable information. For example, Experian was the only national credit reporting company that the U.S. Department of Defense invited to take part int is "Financial Readiness Tour," helping more than 8,000 U.S. military troops, families and retirees better understand the consumer credit industry in 2007-2008.
- We empower our employees to be education ambassadors volunteering their time to participate in education programs for consumer groups and the communities where they live and work.
Our commitment to credit education remains strong, and will only grow as we continue to look for ways to engage with and help educate consumers.
Director, Public Education
Experian North America