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Great technology should make work easier, smarter, and more meaningful. That is exactly what Experian set out to do, and why we are proud to be named a 2026 CIO 100 Award winner by Foundry’s CIO. This recognition highlights our efforts to reimagine the workplace by combining artificial intelligence, modern digital tools, and trusted data to help our people do their best work every day. For more than 40 years, the CIO 100 Awards have recognized organizations that use technology to create real business impact. This year’s winners show what is possible when AI, data, cloud, and security come together with a clear purpose. Making AI Work for People At Experian, AI is not just a buzzword. It is a practical tool that helps employees save time, work more efficiently, and make better decisions. Just as important as what AI can do is how it is used. We have built strong guardrails around data governance, privacy, and security to ensure everything we do is responsible and trustworthy. Human oversight remains essential because the best outcomes come from combining technology with human judgment. Today, thousands of Experian employees use AI powered tools to automate routine tasks and focus on higher value work. As Alex Lintner, CEO of Technology and Software Solutions at Experian, said: “This recognition reflects how we are bringing together AI, a modern digital workplace, and trusted data to drive real innovation. By giving our employees the right tools, we are helping them move faster, make better decisions, and deliver better outcomes for our customers.” Turning Transformation Into Results Led by the digital workplace team, this transformation delivers measurable results. More than 17,000 Experian employees now use AI powered tools, generating over one million interactions each month. Onboarding readiness exceeds 90 percent, employee satisfaction averages 4.5 or higher, and first call resolution rates have improved to about 85 percent. This progress is supported by a global operating model and a cloud first approach, including our work with AWS, which helps us scale and innovate faster. Innovation Beyond the Workplace The same focus on AI and data is shaping how we serve customers. The Experian Ascend Platform™ helps businesses make smarter decisions using machine learning and real time insights. It is used by more than 1,400 users worldwide, processing millions of credit reports and billions of transactions each year. On the consumer side, tools like EVA, Experian Virtual Assistant ™are making financial guidance more accessible through personalized, conversational experiences. Looking Ahead This award is an important milestone, but it is only part of a larger journey. We will continue investing in AI, data, and technology to lead change. By empowering our people with the right tools and trusted data, we are building a strong foundation for continued innovation.

Experian has been named one of the top providers in retail banking analytics in Chartis Research’s first Retail Banking Analytics50 2025 report. We were also awarded Best Overall Strategy and recognized for our Retail Analytics Governance Framework, highlighting our continued leadership in helping financial institutions turn data into smarter decisions. The Chartis report evaluates companies that support banks in using analytics to guide strategy, modeling, and go to market efforts. This recognition reflects our focus on combining trusted data with advanced analytics and AI to deliver clear, confident decisioning. Driving Smarter Decisioning with Data and AI “Experian continues to set a benchmark in retail banking analytics,” said Anish Shah, Research Director at Chartis Research. “Its cloud-native, AI-powered platform delivers fast, transparent and accurate risk decisioning – as reflected in its top 3 placing in Chartis’ Retail Banking Analytics50 2025 ranking.” At the center of this recognition is the Experian Ascend Platform™, which brings together advanced analytics, trusted data, and decisioning capabilities in one unified environment. The platform enables organizations to move easily from data exploration to model deployment and monitoring, while maintaining strong governance and compliance throughout the process. For more than 15 years, we have invested in AI and advanced analytics to help financial institutions transform complex data into meaningful insights. These capabilities support better decision making across the customer lifecycle, from onboarding and credit risk to fraud prevention and portfolio management. Commitment to Governance, Compliance, and Trust This recognition underscores our continued innovation in helping customers streamline decision making, strengthen fraud prevention, and maintain compliance with evolving data privacy regulations. Also being recognized for our analytics governance framework reinforces our commitment to responsible data use and transparency. As regulatory expectations continue to evolve, strong governance has become essential for financial institutions looking to scale analytics with confidence. To learn more about the Chartis Retail Banking Analytics50 2025 ranking and award winners, visit the Chartis Research website.

As the AI-enabled speed of data analytics and model development continues to accelerate across financial services, financial institutions face a growing challenge: keeping regulatory documentation aligned with rapid model innovation. Experian Assistant for Model Risk Management was built to address this challenge, and we’re proud it has been named a 2026 BIG Innovation Award winner in the Innovative Products category. The BIG Innovation Awards recognize organizations that deliver exceptional innovation and measurable value to customers and stakeholders. This recognition underscores the impact our AI-powered solution is having in helping financial institutions modernize model risk management in today’s AI-driven environment. Accelerating model validation and reducing regulatory risk Fully integrated into the Experian Ascend Platform™ and powered by ValidMind technology, Experian Assistant for Model Risk Management helps accelerate model validation, improve auditability and reduce regulatory risk. By offering standardized templates, centralized documentation and streamlined workflow approvals, the solution supports regulatory alignment while enabling faster, more consistent model development. As AI-driven models evolve at unprecedented speed, regulatory expectations continue to require thorough, explainable and auditable documentation. Experian Assistant for Model Risk Management addresses this labor- and resource-intensive requirement through end-to-end model documentation automation, helping institutions maintain accountability without slowing innovation. Addressing a growing industry challenge According to a 2025 Experian study of more than 500 global financial institutions, 67% struggle to meet regulatory requirements, 79% report more frequent supervisory communications, and 60% still rely entirely on manual compliance processes. More than 70% of larger institutions say model documentation compliance involves over 50 people. Experian Assistant for Model Risk Management helps solve this challenge by modernizing model documentation and governance practices across the credit and risk lifecycle. The 2026 BIG Innovation Award reinforces Experian’s role as a trusted partner, helping financial institutions confidently adopt AI while improving transparency, auditability and regulatory alignment. Learn more about Experian Assistant for Model Risk Management here.  

Artificial intelligence is quickly becoming a cornerstone of modern lending, and new research from Experian shows just how central it has become to financial institutions’ strategies. According to the latest Experian Perceptions of AI Report, adoption is accelerating as lenders look to AI to improve efficiency, sharpen decisioning and manage risk in an increasingly complex environment. The study surveyed more than 200 senior decision makers across leading financial institutions. An overwhelming majority of respondents view AI as either critical or a high priority over the next two years. Even more telling, nearly nine in ten believe AI will play a vital role across the entire lending lifecycle, from application and underwriting to fraud prevention and portfolio management. What is driving this momentum is clear. Respondents expect AI investments to deliver meaningful gains in operational efficiency, stronger credit accuracy, and more proactive risk mitigation. These benefits are no longer theoretical. Many institutions are already seeing measurable improvements as AI becomes embedded in everyday decisioning processes. At the same time, adoption is not without its challenges. Regulatory uncertainty remains a top concern, with many leaders carefully navigating evolving compliance expectations. Data readiness is another critical hurdle. Nearly two-thirds of respondents identified having AI-ready data as one of their biggest obstacles. In fact, data quality emerged as the single most important factor influencing trust when selecting an AI partner. Experian is uniquely positioned. With an industry leading data ecosystem and advanced analytics capabilities, Experian helps lenders move faster from model development to real-world impact. Recent AI powered enhancements to the Experian Ascend Platform empower more intelligent, proactive decisioning that anticipates customer needs, detects risk in real time, and uncovers new growth opportunities. To learn more click here: Experian Perceptions of AI Report.

Chief Innovation Officer, Kathleen Peters recently spoke on an “AI at Velocity: Securing the Agentic Enterprise” panel at Fortune Brainstorm AI, exploring strategies for designing, deploying, and securing agents to ensure observability and control from day one.  The panel covered a core theme that underscores how to accelerate enterprise adoption of AI agents: promoting trust. The discussion explored different dimensions of trust in AI agents, all of which speak to strengths of Experian. First, Kathleen cited the critical need to know the intent behind an agent, verifying whether it is acting on behalf of a human, another agent, or a bad actor. Also, understanding the permissions that the agent has been given is very important. Here, Experian’s identify protection and fraud prevention solutions play a key role.   Second, trust is built through policy guardrails that enterprises put in place that provide a framework for its network operations across the governance, orchestration, and execution layers. Ensuring proper security of agentic processes becomes the top priority for businesses and consumers who engage with the enterprise. This security is especially important in highly regulated industries, such as financial services and healthcare.  These policy guardrails will serve two purposes: differentiate a brand’s customer experience and eventually become the foundation for industry-wide regulatory standards. These guardrails need to be enforced by a policy engine that should have the capability to remediate or reverse the action of an AI agent if its actions violate any policy.  Experian Ascend Platform’s feature set includes this kind of governance and orchestration of agentic-AI processes to ensure the highest standards of data privacy and protection, and keep our customers safe and secure.  The panel closed with a look-ahead to 2026 and beyond. Kathleen emphasized that agents will quickly move beyond automation of human tasks into new areas where they will “talk” to each other and even spawn new agents. In this fast-evolving landscape, building trust through enterprise policy and proper orchestration and governance of AI agents will separate the market winners from the rest.  Watch the virtual event here.

Fraud impacts more than just the bottom line. It affects confidence, relationships, and the sense of security that every business and customer depends on. At Experian, helping to rebuild that trust through data and technology has become part of who we are. That commitment was recently recognized when our Commercial First Party Fraud Score received the Gold Award for Banking Fraud Prevention in Juniper Research’s 2025 Fintech & Payments Awards. First party fraud is one of the most difficult types of financial crime to uncover. It often begins with what looks like a legitimate credit application, only to turn into a default or a “bust out” once credit has been extended. The losses can be significant, but what makes this type of fraud so challenging is how well it hides in plain sight. Our teams developed a new model that uses advanced machine learning and blends consumer and business insights. The Commercial First Party Fraud Score analyzes credit patterns and behavioral data from more than 250 million consumer records. It spots early warning signs that traditional credit models often miss, giving lenders a clearer picture of who they are working with from the start. In testing, the model identified 22 percent more fraudulent applications and 33 percent more high-risk applicants compared with older systems. This improvement helps organizations reduce costs, speed up onboarding, and better serve genuine customers. The recognition from Juniper Research is more than an award. It represents progress toward a safer and more transparent financial system. By combining innovation, data, and purpose, we continue to help businesses make smarter choices and protect the trust that keeps the economy moving. Learn more about the Juniper Research Fintech & Payments Awards here.

Trust begins with knowing who you’re doing business with. In financial services, trust depends on identity verification, protecting people and institutions from fraud while enabling seamless digital experiences. Experian has been named a Leader in the IDC MarketScape: Worldwide Identity Verification in Financial Services 2025 Vendor Assessment (doc #US52985325, September 2025). We believe this recognition reflects years of innovation in data, analytics, and AI to make digital trust simpler and more secure. Rethinking Verification for a Digital World Identity verification has evolved beyond static data checks. Today, it means interpreting signals across systems in real time. Financial institutions must prevent fraud without slowing legitimate customers, and Experian’s Ascend Platform™ helps strike that balance. It unites diverse data sources with intelligent analytics and decisioning tools so organizations can confidently verify identities. “We’re constantly listening to clients and evolving our capabilities, integrating AI, behavioral analytics, and new approaches like ‘know your agent’ to stay ahead of emerging risks,” said Keith Little, President of Experian Software Solutions. From Data to Confidence Experian was recognized for the following strengths: Access to a broad and diverse range of proprietary identity and credit data sources enables multilayered verification across different financial services use cases. The platform incorporates risk-based authentication, progressive onboarding, and behavioral analytics that enable fraud detection with reduced friction. NeuroID integration expands capabilities in behavioral monitoring, including detection of fraud rings and bot behavior during digital onboarding. “Experian demonstrates strength in identity verification by combining broad data assets with scalable workflows,” said Sam Abadir, Research Director for IDC Financial Insights. “This offers financial institutions both the consistency required for compliance and fraud prevention, and the dynamism needed to adapt to evolving customer expectations.” Building the Future of Digital Trust The landscape of identity verification is constantly shifting as regulations tighten and fraud tactics evolve.  We lead by transforming vast data into actionable intelligence that protects people, strengthens businesses, and fosters trust. Experian’s identity verification offering is tackling the challenges of today, but equally important is our commitment to staying ahead of what’s next. To learn more. click here: Financial Services 2025 Vendor Assessment. 

Experian is a cornerstone of the U.S. housing finance system, empowering millions of consumers to achieve the dream of homeownership and enabling lenders to make safe, sound, and inclusive credit decisions. At the heart of every credit score is data - and there is no FICO score without credit bureau data. Our information powers the accuracy, reliability, and fairness of scores across the market. FICO is now proposing an aggressive strategy to restructure distribution in order to push through an unprecedented price increase for its own benefit. The new direct licensing model introduces unnecessary technological, operational, and regulatory complexity for lenders and other market participants - complexity that ultimately increases costs and risks for the housing ecosystem. On pricing, the math speaks for itself. FICO has now more than doubled its fee from $4.95 to $10, and it’s an even worse increase under the proposal for a $33 closing fee. Make no mistake, this will place an even greater financial burden on the industry, that will inevitably be passed to consumers. Experian has long supported the industry’s evolution toward more modern, inclusive, and efficient credit solutions. We have a track record of partnering with lenders, agencies, and regulators to ensure innovation strengthens - not hinders - the system. FICO’s actions only underscore the need for alternatives that deliver value, not additional burden. As a result, we are committed to accelerating the adoption of VantageScore - an innovative, proven, and cost-effective solution that better serves both lenders and consumers. We remain confident in our position, our client partnerships, and our ability to deliver solutions that balance affordability, fairness, and accuracy. Experian will continue to work with the industry to drive innovation, empower consumers, and strengthen the housing finance system for the future.

At Experian, people often describe their experience with words like supportive, inclusive, and inspiring. It is the feeling of being part of a team that encourages curiosity and collaboration, and of knowing your work has real impact. That is why we are proud to share that Experian has been named one of the nation’s top technology employers, ranking 10th on Fortune’s 2025 Best Workplaces in Technology list. This recognition reflects what it’s like working at Experian. We are committed to creating an environment where people can grow, innovate, and thrive while shaping technology that makes a lasting difference in the world. Recognition that Starts with People Whether solving today’s challenges or preparing for tomorrow’s opportunities, our culture of inclusion and support empowers people to do their best work. This award is based on the voices of employees. Fortune and Great Place to Work® surveyed more than 1.3 million people nationwide, with 157,000 responses shaping the list. They shared perspectives on respect, fairness, growth opportunities, pride, and authenticity. The results reinforce what we believe: great workplaces are built on trust, inclusion, and opportunity. AI Innovation with Purpose When people feel supported, they do extraordinary things. One example is Experian Assistant, a breakthrough in conversational AI. Built on our commitment to responsible AI, it combines technical expertise with human-centered design to ensure innovation is ethical and impactful. Integrated with the Experian Ascend Platform™, it delivers intuitive 24/7 analytics expertise. By helping financial institutions cut model development times, Experian Assistant allows teams to move from concept to decisioning with confidence. It is innovation with purpose, designed to solve real business challenges while championing trust and responsibility in AI. Building on Momentum Being named to Fortune’s list is one highlight of a strong year. In 2025, Experian also placed sixth on the IDC FinTech Rankings and was recognized by Forbes as one of America’s Best Employers for Tech Workers. These honors remind us that when people thrive, companies succeed.