Financial Inclusion: Ways to Help the Underbanked

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In our final #CreditChat of Financial Literacy Month, we were excited to chat with Operation HOPE about financial inclusion and ways to help the underbanked. Operation HOPE is the nation’s leading nonprofit social investment banking and financial literacy empowerment organization on a mission to eradicate poverty.

The video panel included Ryan Mack – Mid-Atlantic President of Operation HOPERod Griffin – Director of Public Education at Experian, and Mike Delgado – Social Media Community Manager at Experian.

If you have ideas for future topics and guests, please tweet @MikeDelgado.

Questions We Discussed:

  • Q1: What does it mean to be underbanked?
  • Q2: What are some reasons a person would avoid having a bank account?
  • Q3: What financial services do the underbanked use?
  • Q4. Does age factor in to the underbanked population? How?
  • Q5. How does financial illiteracy affect the underbanked population?
  • Q6. What changes are taking place in the banking industry to appeal to the underbanked?
  • Q7. What are some options available to those who are/were unemployed or have poor credit?
  • Q8. Where can someone who is underbanked learn about the options available to them?
  • Q9. What final tips can you share to help the underbanked?

SlideShare highlights from this week’s chat:

Here is the Complete Credit Chat Storified:


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