The Patient Perspective: Keeping the Financial Experience Co...

Posted on Mar 05 2014 by
Meet Joe—a patient who is walking into a healthcare office, terrified of the news he might hear. He is confused and overwhelmed, not sure of where to turn for help. Joe isn’t entering a doctor’s exam room – he is actually walking into a hospital’s patient registration area, waiting to receive information about how much his procedure is going to cost. Although anxious about the procedure, Joe is even more...

Read more ››

Staying one step ahead: How data and analytics can help pred...

Posted on Feb 11 2014 by
There aren’t too many situations in which an individual purchases a product or service, but is NOT asked to pay for it right away. Healthcare, however, is somewhat unique in that regard, often avoiding a retail-based experience where patients receive service, but pay quite some time later, whether in full or the balance. Not surprisingly, this approach often times adversely impacts healthcare organizations in many ways....

Read more ››

Patient Experience and HIX: An Underexplored Connection...

Posted on Oct 03 2013 by
Americans who do not currently receive health insurance through their employers or a government program such as Medicaid or Medicare are now required to obtain insurance coverage or pay a penalty tax per the Affordable Care Act’s individual health insurance coverage mandate. These consumers can go to newly created health insurance exchanges (HIX) — offered through the state or federal government, depending on where an...

Read more ››

Putting the patient first: Developing personalized payment p...

Posted on Sep 18 2013 by
We live in a choice-based society. Every day we are at liberty to make a myriad of choices. like where we live, where our kids go to school, what to eat, whether to exercise, which car we drive or what movie to see. This era of consumerism also means we have choices for healthcare. And since patients now have greater financial responsibility for their healthcare, they are becoming more selective about where they go to...

Read more ››

About The Experian Health Blog

The purpose of the Experian Health blog is to provide healthcare organizations with information to improve business operations and financial performance through accurate payer reimbursement and efficient patient collections.

Categories

Share on LinkedIn

Latest Tweets