Collections Optimization

Boost revenue and reduce collection costs

Patient Estimates joins the athenahealth® Marketplace...

Posted on Mar 08 2016 by
Experian Health is pleased to announce that its Patient Estimates solution has joined the athenahealth® Marketplace, also known as  the More Disruption Please (MDP) program. Experian Health has participated in this program since the launch of the marketplace in 2013 (starting with our Contract Management offerings) and has worked with athenahealth to integrate its industry-leading capabilities into the organization’s...

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Experian Health Partners With St. Clair Hospital To Deliver...

Posted on Mar 04 2016 by
Experian Health is pleased to announce that we went live with Patient Estimates at St. Clair Hospital located in Pittsburgh, PA on February 22, 2016. A true representation of vendor and hospital collaboration and commitment, the Patient Estimates cost transparency tool gives St. Clair a competitive edge as the first hospital in its region to offer patients cost estimates in advance. Patient Estimates is not a list of...

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New Experian Health Product Dashboard...

Posted on Jan 27 2016 by
The Passport Product Dashboard is now the Experian Health Product Dashboard and can be found at www.experianhealthproductdashboard.com. As a reminder, this dashboard provides real-time product statuses, important announcements, and upcoming release notes. We have migrated existing subscribers from the old Passport Health dashboard to the new dashboard. If you’ve bookmarked the old dashboard, there is also a link there to...

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Highlights from the 2015 Financial Performance Summit...

Posted on Dec 02 2015 by
A big thank you to all our clients who “rocked” the Experian Health 2015 client Financial Performance Summit, November 16-18, in San Antonio. Fueled by a rock-n-roll theme (and energy level), this three-day conference, “Legends: Experience the Journey from Ordinary to Legendary,” was truly legendary! Highlights from this year’s Summit included: Nearly 250 Experian Health clients in attendance Numerous...

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Solving the Self-Pay and HDHP Patient Collections Conundrum...

Posted on Jul 09 2014 by
In the “good old days,” U.S. healthcare was basically free – at least that’s what patients with a good insurance plan believed. You may have had a small co-pay, but if you were employed, chances were that you and your family received comprehensive health insurance that took a barely noticeable bite out of your paycheck. Fast forward to 2014, and that rosy picture is long gone. Changing reimbursement models are...

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The Patient Perspective: Keeping the Financial Experience Co...

Posted on Mar 05 2014 by
Meet Joe—a patient who is walking into a healthcare office, terrified of the news he might hear. He is confused and overwhelmed, not sure of where to turn for help. Joe isn’t entering a doctor’s exam room – he is actually walking into a hospital’s patient registration area, waiting to receive information about how much his procedure is going to cost. Although anxious about the procedure, Joe is even more...

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Revenue Cycle Myths: Realistic Ways to Increase Reimbursemen...

Posted on Feb 07 2014 by
With the rapidly changing healthcare environment, many organizations are taking a hard look at their revenue cycle, seeking proactive ways to enhance both efficiency and performance in the era of value-based care. While the need to improve is clear, the opportunities for improvement may be obscured by myth and misperception. For example, consider the following long-standing myths about patient payment that, if not set...

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Where’s the data? Realizing your revenue cycle’s true po...

Posted on Oct 31 2013 by
Remember those commercials for the hamburger chain in the mid-1980’s? An elderly lady angrily shouted, “Where’s the beef?” in response to seeing a tiny burger on a large, fluffy bun. If that same creative concept were applied to healthcare today, perhaps the lady would proclaim, “Where’s the data?” when looking at the revenue cycle. While healthcare as a whole is moving toward using clinical data and...

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Catching Misclassified Accounts Early Pays Off...

Posted on Oct 22 2013 by
Sometimes it’s all in the cards. And, in the end, it’s usually not a winning hand for the healthcare organization. In this case, the “card” is the patient’s insurance coverage and the “hand” is the increasing amount of bad debt that can be avoided. For example, a patient presents his or her insurance card at registration. The patient’s employer recently changed plans, and the patient mistakenly pulls out...

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    About The Experian Health Blog

    The purpose of the Experian Health blog is to provide healthcare organizations with information to improve business operations and financial performance through accurate payer reimbursement and efficient patient collections.

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