Collections Optimization

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Finding unidentified coverage without a Social Securit...

Finding previously unidentified insurance coverage can feel a little like a game of hide and seek. Patients may not always be aware of their...

Read More Finding unidentified coverage without a Social Security Number (SSN)
Is COVID-19 another catalyst for price transparency?...

Few of us would buy a new car or TV without checking the price tag first. Why should our healthcare be any different? Yet...

Read More Is COVID-19 another catalyst for price transparency?
Technology key for hospital financial recovery followi...

Financial recovery after COVID-19 is likely to be a slow burn for most healthcare organizations, according to a recent survey. Nearly 90% of healthcare...

Read More Technology key for hospital financial recovery following COVID-19
Five keys to tackling flu season as it collides with C...

With a vaccine for COVID-19 thought to be at least a year away, healthcare providers are steeling themselves for even more cases in the...

Read More Five keys to tackling flu season as it collides with COVID-19
3 ways credit data can help providers improve self-pay...

By January 2021, millions of those who suffered job losses in the wake of COVID-19 will see their unemployment insurance end. Medicaid and subsidized...

Read More 3 ways credit data can help providers improve self-pay collections
4 ways to make patient collections more compassionate...

Medical expenses are often a source of anxiety for many patients, whether they are unsure about the amount owed or how they’ll ultimately pay...

Read More 4 ways to make patient collections more compassionate
Telehealth benefits expansion: helping providers maxim...

Patients today expect digital capabilities from their provider and will increasingly choose those who offer digital capabilities. Knowing this, many providers have been working...

Read More Telehealth benefits expansion: helping providers maximize reimbursement
Medicare MBI: COVID-19 and Medicare claims...

At the beginning of the year, the healthcare industry moved away from Medicare identifiers based on Social Security Numbers (SSNs), in favor of more...

Read More Medicare MBI: COVID-19 and Medicare claims
How automating charity care eligibility improves the p...

There’s a phenomenon in online product reviews where the customer seems to love their purchase, yet gives it only one or two stars. Why...

Read More How automating charity care eligibility improves the patient financial experience