In our last few blog posts, we’ve talked about customer segmentation and different ways to segment your target audience into smaller chunks like demographic and psychographic segmentation to connect with the right people. Customer segmentation enables marketers to focus their marketing efforts on their target customers, improving their marketing targeting strategy.
But what if there was a subset of users that had an even bigger impact when targeted? Enter Super Users – the strategic players who can give your ROI numbers a major boost! It may take some trial-and-error testing to pinpoint these super segments accurately, but knowing how these key individuals interact is essential for any successful marketing targeting strategy.
What is a Super User?
As technology progresses and media consumption grows, a unique group is rising to the top.
Activate Consulting’s Technology & Media Outlook 2023 found that Super Users are powering the digital world, with a strong presence across all major media and technology verticals. This select crowd is made up of young, educated individuals who lead affluent lifestyles – spending more time and money than any other user group!
Why should you add Super Users to your marketing targeting strategy?
Super Users are a highly influential audience with the potential to drive major business growth. They stand out from other users in their commitment and dedication across four key areas:
- Time spent with media
- Spend
- Technology and media adoption
- Emerging eCommerce behaviors
“Over the next years, the imperative for technology and media companies will be to identify, reach, and super-serve Super Users – the single group of power users whose time and spend far surpass those of other users.”
Activate consulting’s technology & media outlook 2023
You can use Super Users as a subset of your marketing targeting strategy. While you may need to reach beyond Super Users to achieve your goals, it’s worthwhile to consider:
- Targeting them separately
- Spending more on media
- Reaching them at a higher frequency
Time spent with media
Super Users make a powerful impact, despite comprising only 22% of the U.S. population. They are incredibly influential in terms of media consumption and engagement – spending more than double the amount of time interacting with content compared to other users.


Inclined to multitask
Super Users take multitasking to the next level. Not only do they spend more time with electronics, but they excel in the art of juggling multiple activities. While watching videos and playing video games on one device, Super Users might also be busy engaging with social media on another. This makes them an unstoppable force when it comes to getting the most out of their digital experiences!

High share of dollar spend
Super Users are big spenders when it comes to media, particularly in gaming and music. Compared with all other users, Super Users’ average video spend is close to triple the amount ($76 vs $27). However, their biggest increases come from gaming and music; they’re collectively spending 12x more on games and shelling out 21x as much for tunes!

With 60% of eCommerce spend coming from Super Users, they are driving the industry forward with their enthusiasm and willingness to test out cutting-edge shopping trends like buying through social media, live streaming purchases, and trying on products virtually. Super Users are setting the tone for this dynamic industry.
Technology and media adoption
Most Super Users are brand advocates. They’re trendsetting individuals who stay ahead of the curve on media and technology. They eagerly take advantage of new products, services, and data-sharing opportunities to receive tailored ads that fit their lifestyle.

Crypto & NFTs
Super Users blaze the trail for cryptocurrency and non-fungible tokens (NFTs)! This group is five times more likely to explore, engage with, and embrace new digital-monetary technologies.
Pioneers of the Metaverse
As Metaverse usage continues to rise, Super Users are leading the way. Over 80% of these trailblazers have embraced these digital spaces within just the last year. We’re seeing accelerated interest from them as they seek out new opportunities for creativity, connections, and transactions within their favorite Metaverses. Many express interest in Metaverse experiences such as purchasing physical items to creating virtual havens. In fact, they’re 5x more interested in all things meta-related!

How Experian can help you identify and target Super Users
So how can you find your Super Users and include them in your marketing targeting strategy? Whether you want to build or acquire highly addressable audiences, we can help you precisely reach the right individuals and households in any channel you desire with Consumer View.
Consumer View
It all starts with data. Delivering the right message in the right place at the right time means truly knowing your prospects and customers as individuals – their lifestyles, behaviors, and shopping preferences. Consumer View data can provide a deeper understanding of your customers.
Consumer View is the world’s largest consumer database that contains over 3,900 attributes for 250 million adult consumers in the U.S. with coverage of 126 million (98%) of U.S. households. Consumer View can help you find out:
- What do your customers look like?
- What do your customers do?
- How and when should you reach your customers?
- What motivates your customers?
Modeled and syndicated audiences
We have over 2,500 pre-built audiences that are privacy-safe and built using advanced data science and the most comprehensive consumer data available. These digital audiences are readily available via major publishers, data management platforms (DMPs), advanced TV operators, and demand-side platforms (DSPs).
Our pre-built audiences can be used consistently across multiple distribution partners – making sure you can quickly find the right audience for the right campaign without having to build your own consumer personas. In addition to being available as digital audiences, our segmentation products are also available to use across all consumer touchpoints to enable consistent omnichannel campaign targeting.
There are infinite data combinations and selections we can help you with for optimal audience targeting. Using our comprehensive inventory of data, we can find even the most unusual of audiences to help you connect with new prospects. From demographics to behavioral and psychographic information, we draw on a massive base of knowledge accumulated during five decades in business.

Mosaic® USA
Experian’s Mosaic® USA is a household-based consumer lifestyle segmentation system that classifies all U.S. households and neighborhoods into 71 unique types and 19 overarching groups, providing a 360-degree view of consumers’ choices, preferences, and habits. Using Mosaic lifestyle segmentation, you can anticipate the behavior, attitudes, and preferences of your best customers and reach them in the most effective traditional and digital channels with the right message in the right place at the right time.
Tailored Segmentation uses a sophisticated data-driven clustering system that leverages the 71 Mosaic types that match to first-party data like yours. Tailored Segmentation allows you to regroup Mosaic types based on the attributes you weigh as more impactful to your business. Have you designed your own segments in-house? You can apply Tailored Segmentation to those segments for deeper insights through a tailored analysis. Are you still looking for a way to segment your market even though you understand your typical best customer? Tailored Segmentation can weigh these attributes and develop a custom clustering and analysis of your market.

We can help you find your Super Users
Super Users are an important segment of any market. Marketers need to be able to identify them quickly and act upon their insights. Our marketing solutions provide the necessary data and analytical capabilities to easily find and target your potential Super Users for an effective marketing targeting strategy.
With Experian, you can deliver messages that are more in line with what matters to this influential group of customers. We understand how challenging it can be to find these customers and ensure they get the tailored, personalized messaging they deserve – so let us help you do just that! We can provide deep insights beyond the generic customer persona that allows marketers to look into the effectiveness of their marketing strategies from multiple angles. We want to help you gain an edge over your competitors by helping you identify, target, and engage Super Users for increased revenue growth. Ready to find your Super Users?
Get in touch
Sources
Activate Technology & Media Outlook 2023. Activate Consulting.
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In our Ask the Expert Series, we interview leaders from our partner organizations who are helping lead their brands to new heights in AdTech. Today’s interview is with Dan Lynch a Senior Manager, Insights and Analysis at M3 MI, the company behind the MARS Consumer Health Study and MARS Audiences. Audience impact across health vertical Which healthcare advertisers see the greatest impact from MARS audiences? Could you share an example of how health marketers have successfully utilized your data to achieve specific campaign goals, such as patient engagement, awareness, or adherence? We’re seeing a clear shift in healthcare advertising away from generic, one-size-fits-all campaigns. With MARS, advertisers from pharmaceuticals, over-the-counter (OTC), health insurance companies, and hospitals are seeing the greatest impact by defining highly specific patient and caregiver personas and using those insights to build personalized media plans and deliver unique messaging by segment. As a result, our partners are seeing stronger engagement, increased ad recall, and more effective outcomes because they’re speaking directly to what matters most to each audience. Media agencies who utilize the MARS Consumer Health Study to build their strategic marketing plans are seeing a great impact by then taking those strategic targets and activating them. Those who are not activating those audiences are really missing out on bringing their strategy to consumer screens. Building stronger health campaigns with advanced segmentation What key health-related audience segments does MARS offer? While other competitors may offer caregiver segments by condition, we go further by layering engagement levels, such as caregivers actively involved in medical decisions or those who regularly discuss care with physicians. Similarly, for patients, we don’t stop at identifying over 60 health conditions; we add behavioral dimensions like whether they’re proactive in managing their health or primarily doctor-led. These nuanced attributes allow advertisers to craft personalized campaigns that resonate on a much deeper level. We can also look at patients that are willing to pay more for an Rx not covered by their insurance, which has been a trend with GLP-1s. How can health advertisers use these segments to craft more personalized and effective campaigns? Advertisers can use MARS’ advanced segmentation to move beyond simple demographics or condition-based targeting by layering behavioral and engagement attributes for greater relevance and impact. With MARS, a single condition can be the starting point for building multiple test-and-learn audiences to identify prime prospects. For example, GLP-1 patients have diverse treatment journeys; some pay out-of-pocket due to lack of insurance coverage, others switch brands for cost savings, and some purchase directly through patient websites. Each of these scenarios represents a distinct audience that can be created using MARS data, enabling highly personalized activation strategies. Data sourcing and quality How does MARS source and curate consumer data relevant to health audiences? Our audiences are survey-based, first-party data built from the MARS Consumer Health Study and Kantar’s trusted LifePoints Panel. We do not use medical claims, insurance data, or personal health records; our data is 100% self-reported. The study has over 5,000 different healthcare data points used to create syndicated and custom audiences. Our syndicated audiences are curated based on marketplace trends (e.g., we’ve added more information on GLP-1s), client feedback for enhancements to the MARS study, and reaching audiences medical claims data cannot (e.g., caregivers, treatment satisfaction, act based on healthcare advertising). What data quality standards do you follow, and how do you ensure consistency and reliability, especially for sensitive or regulated health-related data? M3 MI is part of M3 Global Research which is committed to transparency and high-quality data with ISO (International Organization for Standardization) certifications. These certifications demonstrate that our research practices align with international regulations. In a crowded data marketplace, what unique attributes set MARS apart, particularly for health advertisers? We don’t just identify patients or caregivers, we uncover their motivations, preferences, and behaviors, enabling advertisers to build highly targeted and meaningful audiences that competitors simply can’t replicate. The MARS Consumer Health Study offers an extensive range of data for audience building, spanning healthy living profiles, OTC, vitamins, and prescription purchasing behaviors, as well as media consumption habits and lifestyle activities. How MARS ensures regulatory compliance What measures does MARS take to maintain data privacy and regulatory compliance? We take a privacy-first approach to exceed all Network Advertising Initiative (NAI), Health Insurance Portability and Accountability Act (HIPAA), and California Consumer Privacy Act (CCPA) regulations. Since the data to build our audiences is self-reported via the MARS Consumer Health Study, we do not use PII data. We also take the following steps to maintain data privacy and compliance: State regulatory compliance: We proactively exclude survey respondents for audience seeds from certain states with consumer privacy laws that preclude audience data use Consent and transparency: Survey panelists are required to double-opt-in to all data usage terms before participating in the MARS study. Our panel partner’s privacy policy clearly explains use cases such as look-alike modeling and audience creation. Privacy-safe modeling: Data is scaled using propensity models built from an offline, people-based national consumer database. All seed survey data is removed from final models to eliminate any risk of re-identification, ensuring respondents are never targeted directly based on their survey responses. Click here for full details on M3 MI's privacy policy How do these efforts help advertisers navigate an evolving regulatory landscape while ensuring ethical standards? By relying solely on double opt-in, self-reported data, and removing identifiers, we guarantee that our approach is 100% privacy-safe and compliant. This gives advertisers confidence that our audiences are built on ethical, transparent practices without compromising consumer trust. Success stories Could you share a recent success story where a health advertiser achieved significant campaign improvements using M3 MI’s MARS data? What were the key factors behind that success, such as ROI, engagement lift, or conversion rates? One recent success story involved a diabetes medical device advertiser trying to breakthrough in a cluttered marketing landscape. Their initial broad, non-personalized media campaign delivered lower than expected digital engagement. To address this, the company conducted segmentation research and identified three distinct patient personas. However, the research lacked actionable media insights and a way to effectively reach these personas in the digital world. That’s where MARS data came in. Using the MARS Consumer Health Study, M3 MI mapped the existing personas to uncover each group’s unique media habits. These insights enabled the media agency to design tailored strategies for each persona. Additionally, M3 MI built custom, propensity-modeled persona audiences for activation across CTV, social, and display channels, ensuring precise targeting and personalized messaging. This strategic shift to personalized persona marketing transformed the campaign from a one-size-fits-all approach to a patient-first model. The company saw a significant lift in website engagement and a measurable increase in ROI. Resources to maximize your campaigns Where can readers find additional resources, case studies, or insights to learn more about MARS audience solutions? Interested healthcare marketers can explore additional resources by visiting our Audience Solutions page. There, they’ll find a comprehensive overview, a detailed taxonomy of syndicated audiences, and other helpful materials. For personalized support or further information on customized audiences, they can also reach us directly at info@M3-MI.com. Contact us About our expert Dan Lynch Senior Manager, Insights and Analysis, M3 MI Dan Lynch is a seasoned leader in strategic marketing insights and activation with over 20 years at healthcare focused media agencies. At M3 MI, he helps pharmaceutical companies, media partners, and agencies leverage our syndicated research to address critical business needs. Dan is also a lead of the MARS addressable audience initiative, applying his expertise in developing unique audience personas from our data and activating them across programmatic channels. About M3 MI M3 MI, a division of M3 USA, is the leading provider of unbiased syndicated research for the healthcare industry. We specialize in media measurement, advertising intelligence, and audience insights and activation. Leveraging robust datasets, rigorous methodologies, and decades of healthcare expertise, M3 MI delivers a deeper understanding of patients, caregivers, and healthcare professionals, their behaviors, attitudes, media habits, and communication preferences. These insights empower marketers to make informed, data-driven decisions. Latest posts

The 2026 consumer is reconsidering how they want to engage with businesses. Research from Nielsen anticipates that in 2026, people will spend more intentionally, think more critically, and expect more from the brands they invite into their lives. They want clear value, marketing experiences that make decisions easier, and personalization that respects their privacy and improves the moment they’re in. This change has big implications for marketers. Winning in 2026 will require understanding the motivations, concerns, and trust drivers behind consumer behavior. This means embracing a privacy-first identity foundation, deep audience intelligence, high-quality and ethically sourced data, omnichannel activation, and measurement that closes the loop across channels. Below, we break down consumer shifts shaping 2026 and how you can translate them into practical strategies for 2026. How will consumer behavior change in 2026, and how should marketers respond? Consumers are going into 2026 feeling deeply cautious. According to 2026 consumer outlook data, 32.8% of global shoppers say they’re financially worse off than last year, and 73% of those consumers cite rising cost-of-living pressures as the reason. Ultimately, people are spending, but they’re directing most of their dollars toward core categories like food, health, and household care. That mix of caution and restraint is shaping what they want from brands: clear value, relevant personalization, and simple, low-effort experiences that make choices feel easier and worthwhile. Want more details on how consumer caution shaped the peak buying season in 2025? Explore our 2025 Holiday spending trends and insights report for insights that can set the foundation for your 2026 strategy. Download the report Here are the consumer trends we expect to shape decision-making most in 2026 and how Experian can help you adapt. Economic stability will outweigh values Consumers are prioritizing the realities of their household budgets going into 2026. Global consumer research shows that environmental concerns fell from the #4 global worry to #9 in 2025, while financial pressures and geopolitical issues moved to the top of the list. People still care about brand values, but economic stability is becoming a stronger driver behind how they decide what to buy, where to shop, and which brands they trust. Consumers want brands to be responsible, fair, and transparent, but they also expect brand values to align with their financial reality. InsightData pointConsumers who feel financially worse off than last year32.8%Of those, consumers citing cost-of-living pressures73%Environmental concerns falling in priority (2024 to 2025)#4 to #9 in top global worries Source: Consumer Outlook: Guide to 2026 For your marketing, this means shifting from broad value messaging to audience-specific offers tailored to each group’s financial situation, understanding: Who feels financially stretched Who still has spending flexibility Who is shifting habits subtly (frequency, basket size, channel choice) How marketers should respond to this trend Experian helps brands read financial signals with accuracy. Using generational segments, income bands, lifestyle indicators, and geo-indexed audiences, you can distinguish between: Value-seeking shoppers who prioritize stretch, savings, and reliability Higher-income households motivated by sustainability, wellness, or premium experiences Multigenerational families with diverse influencers and decision drivers Urban vs. suburban households with different price sensitivities and convenience factors Paired with Experian’s privacy-first identity graph, your brand can activate audiences aligned with consumer insights across commerce media networks (CMNs), connected TV (CTV), social platforms, and programmatic channels using curated private marketplaces (PMPs). This ensures your messaging reflects the financial realities of consumers in 2026. Experian’s predictive insight capabilities also help forecast shifts in financial mindset, enabling you to anticipate change instead of reacting to it. As financial caution shapes everyday choices, the next question becomes how to remove friction and deliver value in ways that feel simple, relevant, and worth the spend. Consumers will prioritize value, simplicity, and relevance With everyday expenses still weighing on households, people will likely simplify their shopping habits in 2026. They want brands to make decisions easier, save them time, and offer clear value without extra effort. Instead of wading through endless choices or chasing promotions, shoppers are responding to experiences that feel straightforward and trustworthy, with: Transparent pricing Clear benefits Recommendations aligned to budget and needs Frictionless decision paths For your brand, it’ll be essential to deliver carefully crafted and targeted messages at the right moment, rather than overwhelming consumers with excessive messaging. Experian helps you pinpoint what value looks like for different audiences and tailor relevant experiences. How marketers should respond to this trend To meet consumers’ demand for value and simplicity, you’ll need to understand what “easy” and “worth it” mean to each audience before you activate a campaign. Experian enables this by identifying the moments, motivations, and household realities that shape how people simplify decisions. Using Experian’s lifestyle indicators, category affinities, geo-indexed spend patterns, and financial mindset segments, you can quickly pinpoint: Which audiences want streamlined choices (e.g., fewer SKUs, clearer value cues) Which shoppers expect premium quality without complexity Which households prioritize speed and convenience over price Which consumers prefer digital-first journeys vs. in-store simplicity Then, through Experian’s privacy-first identity graph, you can reliably reach these audiences across CMNs, CTV, social, and digital environments with: Product recommendations that reduce decision fatigue Promotions tuned to value drivers Creative that matches each audience’s expectations for ease Consistent messaging that aligns across all channels Experian’s AI-powered simplicity helps reduce manual effort in this process, enabling your team to uncover opportunities, streamline workflows, and focus more time on strategy and outcomes. And as Experian continues to explore agentic workflows, you’ll be able to move from manual audience setup to intelligent audience discovery — enabling strategies you may not have considered before. Once you’ve simplified the experience, consumers will expect the next layer of relevance: helpful, respectful personalization grounded in the data they choose to share. People want personalization on their terms According to Qualtrics’ 2026 Consumer Experience Trends Report, consumers still want personalization going into 2026, but they expect it to happen on their terms: InsightData pointPrefer personalized experiences64%Say benefits outweigh privacy trade-offs39%Feel uncomfortable with many data-driven personalization tactics32% Source: 2026 Consumer Experience Trends Report First-party data is now the foundation of meaningful, privacy-first engagement. Consumers are far more willing to share information when the value exchange is obvious and when they feel in control of how that data is used. They expect brands to: Use only necessary data Explain how personalization improves the experience Offer easy preference controls Demonstrate transparent, privacy-first data practices As your brand lives up to these expectations, trust grows, and consumers become more willing to share the first-party data you need for impactful, privacy-centric personalization in 2026. Experian helps you meet these needs with Audience Engine, a self-service activation tool that enables you to quickly and accurately view and activate your first-party data and partner segments across 200+ platforms without high operational overhead. And when you need deeper insight, it also connects 3,500+ syndicated audiences and 20+ trusted third-party providers, so you can enrich your first-party data with privacy-safe insights. This includes Experian’s most recent 2025 Syndicated Audiences release, which adds 400+ updated segments — including 62 Auto Loyalists — giving you a more granular, privacy-safe view of shifting values, lifestyle preferences, and intent signals for 2026. These segments break out characteristics by generation, income, gender, and urbanicity, so your brand can analyze where demand is rising and how behaviors differ across audience groups. For example: An automaker can target Auto Loyalists: Acura with model-specific offers A luxury brand can activate Auto Loyalists: Alfa Romeo and adjust messaging by income band, age, urbanicity, or lifestyle Used together, first-party data and enriched syndicated audiences allow you to personalize responsibly, target more effectively, and respond to 2026 consumer expectations while respecting their privacy wishes. How marketers should respond to this trend The future of personalization in 2026 is first-party and zero-party data, supported by a trustworthy identity framework. Experian enables this through: Identity resolution connected to 95% of U.S. households Privacy-first activation across digital, CTV, and CMNs Data modernization that maintains accuracy and compliance Responsible automation that delivers high-performance, human-centered personalization consumers want in 2026 Mosaic® USA, our household-level consumer classification system that provides a privacy-safe view of lifestyles and preferences so you can apply personalization intelligently across channels Audience Engine, which lets you activate and enrich your first-party data for richer, permission-based insights Marketing Attributes, which gives you access to thousands of demographic, behavioral, lifestyle, financial, and interest characteristics As soon as your brand earns permission to personalize, the next expectation is to apply that personalization across channels. Omnichannel behavior and real-time micro-moments will define how people shop Consumers don’t differentiate between channels anymore. They want a seamless, cohesive shopping journey. Consumer buying trends indicate that people are shopping more frequently but purchasing fewer items per trip. This suggests more small, mission-driven decisions, often triggered by digital or mobile discovery. As shoppers move fluidly between mobile, in-store, CTV, and social platforms, they rely on time-saving cues, simple comparisons, and contextual recommendations instead of complex decision-making processes. CMNs now influence choices across the digital shelf, in-store screens, and publisher networks, blurring the lines between media and commerce. Speed also matters; anything longer than next-day delivery reduces the likelihood of a purchase. These behaviors create more micro-moments: quick, intent-driven decisions shaped by life stage, financial mindset, household composition, real-time signals, and micro-behaviors like quick trips, small-basket missions, and mobile search checks. Meeting consumers in these moments requires contextual relevance, not broad targeting. How marketers should respond to this trend Experian helps you act on omnichannel and micro-moment behavior by unifying identity and audiences across: CMNs CTV Social platforms Programmatic partners Retail media publishers In-store digital environments Meanwhile, our audience assets give you the contextual accuracy these moments demand with: Geo-indexed spenders to understand financial posture and neighborhood patterns Generational household segments to reflect digital comfort and shopping rhythms Lifestyle and interest indicators aligned to real-life needs In-market and behavioral signals to reach consumers at the moment intent appears With privacy-first identity resolution anchoring it all, your brand can deliver consistent sequencing, informed personalization, and accurate measurement across channels. This is essential when omnichannel is the expectation and micro-moments decide who wins the sale. As these real-time behaviors shift, generational differences will further shape how consumers navigate channels, interpret value, and decide which brands earn their loyalty. What’s new with Experian Marketing Data? Explore hundreds of new and updated segments now available — auto, income, lifestyle, spend, TV, and more. Syndicated Audiences Marketing Attributes How are generational shifts shaping 2026 consumer behavior? Generational dynamics are also likely to play a significant role in how people discover, evaluate, and buy in 2026. While every age group is prioritizing value, simplicity, and trust, they express these priorities differently. Experian’s Syndicated Audiences updated for November 2025 include 61 new demographic segments — broken out by generation, income band, gender, and urbanicity — to help you reach each group with accuracy. These segments are informed by decades of responsible automation and predictive modeling, giving you a clearer view of how each group behaves, even as signals shift. For example, a retail brand can use the Gen X Dual-Income Households segment to reach value-driven, digitally engaged shoppers, while another brand might activate Millennial Urban Professionals to tailor offers based on lifestyle, income, or urbanicity. Here’s how key generations will shape buying and the Experian segments that can help you act on these customer insights. Gen Z expects transparency, authenticity, and digital ease Values: Transparency, authenticity, responsible data use Digital behavior: Always-on, mobile-first, social and creator-influenced Decision drivers: Trust, clarity, seamless digital experiences Relevant Experian segments: Gen Z Urban Households, Gen Z Renters Millennials seek value alignment, financial flexibility, and reliability Values: Fair pricing, quality, reliability Digital behavior: Efficiency-focused omnichannel shoppers Decision drivers: Time savings, cost relief, trust Relevant Experian segments: Millennial Urban Professionals, Millennial Parents Gen X is increasingly digital, highly value-conscious, and loyal Values: Reliability, clarity, long-term value Digital behavior: Digitally engaged but friction-averse Decision drivers: Practicality, stability, predictable service Relevant Experian segments: Gen X Dual-Income Households As these generational differences shape how people discover, evaluate, and buy, one theme unites every age group: trust now determines whether a brand earns attention, data, and loyalty. With today’s consumers scrutinizing how their information is used, that trust might just be what helps you succeed in 2026. Why is trust the new currency in data-driven marketing? In 2026, trust will differentiate the brands that flourish. Consumers want: Clear data practices Transparent value exchanges Confidence that brands are honoring their preferences And as signals decline, first-party data strategies supported by privacy-first identity resolution and responsible automation have become the reliable, transparent foundation for trust-driven marketing. Experian’s long-standing focus on data accuracy, modernization, and compliance — from quarterly releases and updates to our twice-yearly attribute retirement process — ensures you activate with the most current, ethical, and regulation-aligned data available. These practices strengthen consumer trust and drive more accurate targeting, better match rates, and measurable performance across channels. This focus on accuracy, governance, and transparency also underpins Experian’s approach to ethical AI, ensuring innovations serve people first while giving you confidence in every decision. How can marketers apply 2026 consumer insights today? As trust becomes the deciding factor in whether consumers engage, share data, or stay loyal, marketers need clear ways to operationalize that trust. Fortunately, the insights shaping 2026 translate directly into practical actions your team can take right now. Here’s where you can start: Audit your first-party data strategy and CRM hygiene Invest in scalable, privacy-first identity resolution Tailor messaging to financial attitudes, not just demographics Use Experian’s audience segments to match consumer values, generational traits, and urbanicity Build journey-based activation across mobile, CTV, social, and CMNs Implement measurement and closed-loop analytics so every activation feeds intelligence back into planning Evaluate where predictive insight and responsible automation can reduce manual work and improve outcomes With Experian, you can reach the right people with the right message at the right moment with accuracy they can trust. Teams gain the predictive insight and responsible automation needed to act on these shifts at scale. Looking for more insights into the year ahead? If you’re planning for 2026, consumer behavior is just the starting point. Experian’s 2026 Digital trends and predictions report takes you deeper into the forces reshaping marketing — from AI moving from hype to implementation and the evolution of commerce media beyond retail. Explore Experian’s 2026 Digital trends and predictions report What role does Experian play in helping brands activate data-driven marketing? As you put these 2026 consumer insights into practice, the challenge becomes turning strategy into scaled, privacy-safe execution. Experian’s data, identity, and activation infrastructure can make the difference: Identity as the foundation: Connect first-party data to 95% of U.S. households for a unified, privacy-first view. Privacy-first activation: Engage audiences safely across every channel with compliant targeting. Actionable data depth: Combine demographic, behavioral, contextual, and household-level attributes to enrich insights. Omnichannel reach: Activate at scale across CTV, CMNs, social, programmatic, and in-store environments. Closed-loop measurement: Tie exposure to outcomes across channels, enabling more effective optimization and continuous improvement. These capabilities provide your brand with the clarity, confidence, and control necessary for future success — powered by Experian’s human-centered approach to AI, which combines privacy-first clarity, predictive insight, AI-powered simplicity, real-time intelligence, and transparent innovation to deliver trust, accuracy, and measurable performance in 2026. Build your 2026 strategy with data you can trust Those who win in 2026 will be the ones who turn shifting consumer behavior into actionable intelligence rooted in trusted identity, accurate data, and measurement that proves what works. With economic caution shaping decisions, rising privacy expectations, and omnichannel journeys becoming the norm, brands that invest now in a strong data and identity foundation will be the ones that stay visible, relevant, and resilient. Experian gives you that foundation by unifying identity, high-quality data, activation, and closed-loop measurement through a human-centered approach to AI. With privacy-first clarity, predictive insight, AI-powered simplicity, real-time intelligence, and transparent innovation, Experian helps you understand your audiences deeply, reach them responsibly, and adapt in real time as the market evolves. 2026 is coming fast. Now’s the moment to build a high-performance strategy. Connect with us FAQs What are the biggest consumer trends for 2026? The biggest consumer trends for 2026 revolve around intentional spending, value-conscious choices, low-effort experiences, and personalization that feels transparent and trustworthy. Consumers are cautiously optimistic but still managing tight budgets, prioritizing essentials, and gravitating toward brands that simplify decisions with clear value and relevant experiences that meet them across channels. Personalization remains a differentiator when it’s rooted in responsible data use and clear benefits. How can marketers use 2026 consumer insights to drive next year’s strategies? You can use 2026 consumer insights to identify your highest-opportunity audiences, match your messaging and offers to their financial reality and values, and build journey-based activation across channels instead of working in silos. Experian’s identity graph and audiences help you connect online and offline behavior into a single, actionable view. How does Experian’s identity graph help marketers in 2026? Experian’s identity graph helps marketers in 2026 by providing a privacy-first, unified view of consumers across channels, connecting first-party data to 95% of U.S. households. This allows you to recognize individuals and households accurately, enrich their data with reliable attributes, and activate personalized experiences across digital, CTV, and CMNs with confidence.The result is better targeting, higher match rates, and more consistent, relevant engagement at every touchpoint. All of this is further strengthened by Experian’s human-centered approach to AI, which enhances clarity, accuracy, and real-time relevance. What is "privacy-first" marketing, and why is it important in 2026? Privacy-first marketing uses consumer data responsibly and transparently to improve the customer experience. In 2026, consumers still want personalization but are more selective about how their data is used.With privacy-first marketing, you build trust by explaining why data is collected, giving people control, and personalizing only with consented, high-quality data. Experian supports this through our Responsible Data Practices, which prioritize fairness, accuracy, transparency, security, and inclusion. Latest posts

Identity-led local advertising that works Local advertisers run on tight budgets, short timelines, and constant pressure to prove what works. Every dollar must count. In this Ask the Expert session, Aaron Brown, Chief Scientist at Madhive, joins Ali Mack, VP of AdTech Sales at Experian, to discuss how the Maverick AI platform helps local advertisers make confident decisions, act on clear recommendations, and see outcomes they can stand behind. Why local campaigns demand accuracy, and how to deliver it Local teams juggle multiple channels, changing budgets, and heavy performance expectations. To stay competitive, local teams need quick answers to three critical questions: Which households are most valuable to reach? Which channels work best in their market? Are campaigns on on track, day by day? Delivering that level of accuracy means working from a single, trusted view of households, channels, and performance, powered by clean, connected, and continuously updated data. “When you think about local, these aren’t enormous budgets. These businesses depend on success from day one and are still finding their footing. There’s a wealth of nuanced information we need to hear from advertisers to ensure their campaigns succeed, and a wealth of insights we need to deliver back. It’s a real-time matching problem at scale to make sure everything runs profitably for our customers.”Aaron Brown, Chief Scientist Why Experian data is the foundation of local planning Data is the foundation of effective local advertising, but not all data is created equal. For local advertisers, the real advantage comes from high-quality, actionable data that pinpoints likely customers and reduces wasted spend. Experian Marketing Data provides the identity and insights spine that helps local advertisers: Identify the right households in each market Build consistent, people-based audiences across partners Activate with confidence and measure outcomes on the same foundation Madhive’s data marketplace builds on this identity layer, curating trusted data sets that advertisers can integrate directly into planning and activation. “We’re focused on creating perfect matches between businesses and consumers. The right data is critical, which is why we started the data marketplace. It’s a curated, opinionated take on the best data to drive outcomes for the companies that depend on us.”Aaron Brown, Chief Scientist Madhive's Maverick AI at the core of local advertising Madhive’s Maverick AI is the AI-powered operating system for local media. Built as a foundational layer behind Madhive’s entire workflow, Maverick AI connects the dots across planning, targeting, reporting, and storytelling. Its purpose is simple yet transformative: turn fragmented data and advertiser inputs into actionable insights at scale. What makes Maverick AI different? AI-driven intelligence It doesn’t just automate tasks; it analyzes signals, connects context across markets, and refines strategies as campaigns progress. Data connectivity Maverick AI integrates diverse data sources, including Experian’s trusted identity data, so local advertisers can target households with accuracy and measure outcomes confidently. Interactive transparency Beyond dashboards, Maverick AI works alongside sellers and advertisers, surfacing insights, flagging missing inputs, and turning transparency into clear next steps. Adaptability From structured KPIs to unstructured signals like lists of recent in-store buyers or priority ZIP codes, Maverick AI uses every clue to inform smarter, faster decisions. "Maverick AI exists to connect local advertisers with data like Experian’s. Its ability to collaborate and tell stories back to advertisers is one of its greatest strengths.”Aaron Brown, Chief Scientist How Maverick AI and Experian Marketing Data turn transparency into results Maverick AI turns performance transparency into aligned plans and faster optimizations for local advertisers and agencies. Paired with Experian’s identity data, advertisers get an accurate, household-level view of real people in real locations. That lets them build consistent local audiences, reach those audiences across connected television (CTV), social, and the open web, and confidently tie ad exposure back to outcomes that matter in each market. “Maverick AI is the foundational layer behind all our operations – targeting, reporting, and storytelling. It connects data across organizations and advertisers, including trusted data sources like Experian. AI works tirelessly to pick up context, connect the dots, and deliver great results end-to-end for our customers.”Aaron Brown, Chief Scientist Your next local campaign starts with Madhive and Experian Local advertising performance starts with a trusted identity foundation. With Experian data and Madhive’s Maverick AI platform, local advertisers can define the right households once, activate their campaigns across CTV and digital channels, and measure outcomes with confidence. Many brands are increasing investment in AI-powered planning to cut waste and grow on-target reach. Let’s work together to make your next campaign a success. Let's solve your local advertising challenges today About our experts Aaron Brown Chief Scientist, Madhive Aaron Brown is Chief Scientist at Madhive, where he leads Mad Labs, the company’s advanced innovation division. With a background spanning mathematics, computer science, and law, Aaron specializes in applying complex technical and theoretical breakthroughs to real-world business challenges. Before joining Madhive, he worked at the machine learning startup Intelligent Life. A graduate of Boston University with degrees in Mathematics and Computer Science, he also holds a J.D. from the University of Southern Queensland and lives in New York City. Ali Mack VP of AdTech Sales, Experian Ali Mack leads Experian’s AdTech business, overseeing global revenue across the company’s expansive tech and media portfolio. With over a decade of experience in digital and TV advertising, Ali drives strategic growth by aligning sales, customer success, and solutions teams to deliver impactful outcomes for clients and partners. She has successfully guided teams through two major acquisitions, integrating sales organizations and product portfolios into unified go-to-market strategies. Under her leadership, Experian has consistently exceeded revenue targets while fostering collaborative, results-driven teams and mentoring emerging leaders. Working closely with finance, product, and marketing, Ali develops strategies that support a diverse ecosystem of publishers, brands, and technology partners, positioning Experian at the forefront of data-driven advertising and identity resolution. FAQs What makes local advertising so challenging? Local advertisers face tight budgets, short timelines, and high pressure for results. They must reach the right households, tailor messaging, and optimize campaigns across zip codes. Experian’s data solutions and Madhive’s Maverick AI platform help overcome challenges like location targeting and data activation without losing signal. How does Madhive’s Maverick AI platform help advertisers achieve better results? Madhive’s Maverick AI platform centralizes operations, targeting, and reporting while enabling granular local planning at scale. It integrates Experian’s data to target households accurately, optimize campaigns across markets, and deliver measurable results, even for advertisers with limited budgets. How do Experian and Madhive foster collaboration in local advertising? Madhive’s Maverick AI platform provides transparency and clear recommendations, aligning advertisers on goals. Experian’s data solutions further enhance this process by providing a unified view of audience behavior, ensuring campaigns remain cohesive and effective across all channels. Latest posts