
Picture a patient across from their doctor, list of questions in hand. That conversation is where care actually begins, but most healthcare marketing stops well before the exam room door. At Cannes Lions 2026, we asked leaders from DeepIntent, IQVIA Digital, Klick Health, PulsePoint: what does it take to move someone from awareness to care, not just to the next click, but to the doctor’s office? Their answers, in four minutes, below.
Watch the conversation
How to close the gap between awareness and care in healthcare marketing
Featured partners
- DeepIntent – Ian Colley, Chief Marketing Officer
- IQVIA Digital – Jerrad Rickard, Senior Director of Product and Strategy
- Klick Health – Kristy Quagliariello, Vice President of Programmatic Media
- PulsePoint – Jonathan Zile, Chief Data Officer
From onboarding to outcomes
Pharma marketing teams need identity workflows that can support accurate audience creation, governed activation, and partner-enabled measurement without combining DTC and HCP identity paths.
Download our pharma marketing playbook to help your team:
- Plan DTC and HCP identity strategies with clearer separation
- Prepare audiences for activation across approved channels and partners
- Evaluate audience quality, usable reach, and governance
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This is one of several conversations from Cannes Lions 2026 on what it takes to reach patients and providers with information they can use. Subscribe to our newsletter to receive our next Cannes conversation straight to your inbox, access all of our marketing insights, and hear from more industry leaders on connecting healthcare data to real outcomes.
For more from Cannes Lions 2026, continue with another conversation in the series
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