Loading...

Using consumer data to win big on Black Friday and Cyber Monday 2025

Published: July 15, 2025 by Experian Marketing Services

Trends that will define Black Friday 2025

As marketers gear up for the 2025 holiday season, economic turbulence, tariffs, and shifting digital habits are changing how and where consumers shop. Black Friday and Cyber Monday are still set to be the crown jewels of retail, but winning this year means leaning into data, omnichannel activation, and tools that help you do more with less as you start your Black Friday planning.

Let’s explore this year’s Black Friday trends in relation to last year’s and how to make the most of every opportunity in the 2025 holiday season.

Spending trends we saw in 2024

After years of economic uncertainty, Black Friday 2024 marked a return to retail “normalcy” with record-setting online and in-store shopping that reflected growing optimism and smarter behaviors:

  • Online Black Friday sales increased by 10.2% from 2023, largely due to better-timed deals and earlier shopping.
  • Mobile shopping made up 69% of global purchases.
  • In-store traffic rebounded, surpassing online during Cyber Week for the first time in years.
  • Buy now, pay later (BNPL) added $686 million to online sales — an 8.8% YoY increase — as consumers spread out their holiday spending.
  • Retailers using AI tools (like chatbots and shopping assistants) saw up to 15% more conversions.

Ultimately, last year’s Black Friday e-commerce trends showed that shoppers prioritized flexible payments, value, and easy, personalized buying experiences.

Key products and categories in 2024

After years of favoring lower-cost essentials, consumers returned to higher-ticket purchases during Cyber Week. The share of expensive goods sold online rose over 15% compared to pre-season figures, with AI-powered product recommendations leading consumers to top-selling products like:

  • AirPods Pro
  • Ninja Creami
  • Our Place Always Pan
  • Vitamix blenders
  • Oura Ring

The highest-performing gift categories included electronics, apparel, furniture and bedding, groceries, and cosmetics.

2024 Black Friday trends we expect to continue in 2025

As we reflect on a record-breaking 2024 holiday season, we predict many of the key Cyber Monday trends and Black Friday strategies for retailers in 2024 will carry over and intensify in 2025:

  • Mobile will remain the primary shopping channel.
  • The shift to early shopping will persist.
  • AI-driven efficiencies will play an increasing role.
  • Retailers that focus on the customer experience will capture the most wallet share.

As a marketer, you can use these insights to plan your Black Friday e-commerce strategy and meet audiences where and when they scroll and shop.

Projected growth YoY

While 2025 holiday retail shopping may not match the explosive growth of 2023 to 2024, consumers are still expected to show up in force for Black Friday in 2025. The National Retail Federation projects that overall U.S. holiday sales will rise between 2.7% and 3.7% compared to last year.

Experian’s 2025 Q1 consumer data paints a more nuanced picture:

  • Mass retail transactions remain above 2024 levels, but YoY growth is slowing, from +8% in January to +4% in May.
  • Department stores, which grew 10% YoY in January, have since declined to -3% by May.
  • Apparel saw a similar trajectory, slipping from +7% growth in Q1 to slightly negative growth leading up to the summer months.

This slowdown suggests early signs of consumer fatigue, especially in discretionary categories, as inflation and tariffs continue to erode the spending power of price-sensitive consumers and small brands that rely heavily on imports.

Emerging trends and behaviors to expect in 2025

With inflation still weighing on household budgets and new tariffs potentially reducing consumer spending power by up to $78 billion, brands and shoppers are entering the holiday season with uncertainty. Roughly 91% of consumers may adjust their buying habits in response to tariff-driven price increases and inflation.

Consumers are still motivated by value, but they’ll expect more for their money and may start deal-hunting even earlier this season. You’ll need to be agile with your messaging, inventory, and budget allocation, as shoppers will still spend when the experience is seamless, personalized, and smart.

Let’s explore the key trends shaping the 2025 holiday season and how you can build them into your omnichannel marketing plan before the rush hits.

Omnichannel campaigns

In 2025, holiday shoppers will be more intentional than impulsive, which means they may zigzag between channels —browsing products on TikTok, watching TV ads, researching on Google, and checking out in-store or online before purchasing. They’ll want consistent, personalized experiences no matter where they engage.

This means you can’t rely on a single sales touchpoint anymore and must deliver a seamless experience wherever your audience spends time. Forrester shows 21% of global B2C leaders are already prioritizing omnichannel, which makes it a competitive necessity.

Fortunately, these efforts pay off. Omnichannel shoppers spend 1.5x more per month than those who shop on a single channel.

How Experian helps

Experian simplifies omnichannel marketing. Our identity graph connects hashed emails, mobile ad IDs (MAIDs), connected TV (CTV) IDs, and more so you can define your audience once and reach them consistently across every major channel.

With unified data, identity, and activation, we help you cut through platform silos and deliver coordinated, cross-device campaigns that actually feel connected.

Mobile first

In 2024, over 70% of orders and $195 billion in sales happened on mobile devices, according to Salesforce. As more consumers browse holiday deals from the couch, car, or checkout line, mobile-first shopping is among the top Cyber Monday retail trends and the main channel for on-the-go purchases.

For marketers, this means your mobile experience can make or break your Black Friday results. Responsive design, fast load times, and smooth checkout flows are the new expectations. Brands that invest in sleek mobile sites, intuitive apps, and frictionless buy online, pick up in-store (BOPIS) options will better meet and convert customers where they are at key moments.

How Experian helps

With Experian, you can reach mobile-first shoppers precisely at scale. Our identity graph connects MAIDs to individuals, so you can activate campaigns across mobile apps, SMS, and social with confidence. Define your audience once and deliver consistently personalized offers wherever they scroll, search, or shop.

CTV

On Black Friday 2025, shoppers won’t just be scrolling — they’ll be streaming, too. CTV continues to surge as a key channel for holiday shoppers, with viewership far outpacing ad spend. In 2024, CTV drove 31% of digital audience activation revenue. With nearly half of U.S. viewers expected to tune into free ad-supported TV (FAST) in 2025, CTV is becoming a core part of the Black Friday media mix.

Still, many marketers underestimate the channel, assuming it’s strictly an upper-funnel awareness channel rather than a direct driver of conversions. In reality, CTV can influence high-intent holiday shoppers closer to purchase than many assume.

With more consumers engaging with FAST during the holidays, CTV offers scalable, measurable reach and can fuel conversions across the entire funnel. And when paired with identity resolution and cross-device targeting, it becomes a powerful full-funnel tool.

How Experian helps

Experian gives marketers the household-level insights and activation capabilities to reach the right shoppers at the right frequency across platforms — a must for a high-volume weekend like Black Friday. Our identity graph connects devices within a household to manage frequency, unify messaging, and eliminate waste.

Plus, with support for Universal IDs like Unified I.D. 2.0 (UID2), you can activate audiences across CTV environments — including FAST — using login-based, privacy-compliant signals for a campaign that connects, converts, and performs on the biggest shopping weekend of the year.

Signal loss

Although Google has reversed its plan to phase out third-party cookies, 40% of browser traffic no longer supports them. You now need various identifiers across devices and platforms to get a complete customer view, especially during Black Friday when reach and precision are key.

That’s why marketers are shifting to alternative IDs like UID2, ID5, and Hadron ID to maintain reach. In 2024, we saw a 50% increase in Experian clients using alternative IDs and a 30% jump in the number resolved to individuals in our Digital Graph. These IDs are unlocking up to 60% incremental reach in campaigns compared to cookies.

Preparing a multi-ID approach and incorporating privacy-first strategies, such as contextual targeting, can give you a competitive edge this holiday season.

How Experian helps

Experian’s identity solutions connect all your digital and offline identifiers into a single, privacy-forward customer profile. This lets you recognize and reach your audiences no matter what device or platform they’re using.

Plus, with Contextually-Indexed Audiences, you can activate high-performing segments instantly in major demand-side platforms (DSPs) without cookies to maintain and improve addressability during the holidays.

RMNs

Retail media networks (RMNs) are set to capture 20% of digital ad spend in 2025. In particular, off-site retail media is expected to surge 42.1% this year, driving more Black Friday campaigns into channels like CTV, programmatic, and social.

This shift reflects a growing demand for full-funnel strategies, broader reach, and cross-channel measurement. RMNs that extend their first-party data beyond owned platforms will be best positioned to deliver results during peak shopping periods like Cyber Week.

However, off-site success hinges on clean, connected data. Many RMNs still face fragmented views of their customers, making it harder to scale audiences and measure performance.

How Experian helps

Experian helps RMNs scale off-site by resolving fragmented identities, enriching first-party data, and enabling seamless activation across channels. Our identity graph connects key digital identifiers to unify customer profiles, while our audience insights add depth with demographic, behavioral, and purchase data.

Curation

Curation is quickly becoming a go-to Black Friday marketing strategy, helping advertisers connect with high-value audiences by blending inventory with audience and contextual data. In fact, by 2026, private marketplace ad spending is projected to grow by $31 billion.

Instead of choosing between wide-open auctions or direct publisher deals, curation offers a powerful middle ground through curated private marketplaces (PMPs) built on first-party publisher data, contextual signals, and alternative IDs.

How Experian helps

Now unified with Audigent, Experian is setting a new standard for curated media buying. Our Curated Deals combine Experian’s powerful identity and data capabilities with Audigent’s flexible activation and audience customization.

You can activate high-performing audiences across DSPs or directly through Audigent’s PMPs to maximize precision, privacy, and scale ahead of the biggest shopping week of the year.

AI-powered shopping experiences

AI is becoming a co-pilot for holiday shoppers and reshaping the customer journey. From researching gift ideas and comparing prices to relying on personalized product recommendations and AI chatbots for faster service, consumers are using AI to shop smarter.

Salesforce reports that AI influenced 19% of holiday purchases in 2024 — a 6% increase from the previous year. In an Experian survey, shoppers shared they’re also using AI to help with BOPIS logistics and even choosing which BNPL option to use at checkout. Influencer content powered by AI and social algorithms is also guiding purchases in real time.

This holiday season, brands that weave AI into their digital storefronts, payment options, and social strategies will drive conversion.

How Experian helps

Experian uses AI and machine learning to help marketers deliver faster, smarter Black Friday campaigns. Our Digital Graph improves targeting with advanced household connections, while machine learning models fill in data gaps and identify high-intent shoppers. We also offer AI-powered audience recommendations and real-time contextual signals, enabling you to quickly build and activate the right segments at scale.

How to prepare for Black Friday 2025

Now that we’ve covered Black Friday trends for this year, it’s time to talk about how you can build them into a data-powered marketing strategy. Here’s where we suggest you focus your Black Friday planning for Cyber Week 2025.

Understand and segment your audience

Winning Black Friday 2025 starts with knowing your audience and how they shop so you can reach them at optimal times with messaging that resonates. Whether you’re targeting early-bird deal hunters or last-minute gifters, audience precision is the foundation for success this holiday season — and Experian can help.

Purchase intent

Drive performance by identifying consumers actively in the market for holiday purchases. With Experian’s holiday shopping audiences (available across major DSPs and platforms like Audigent, The Trade Desk, and DirectTV), you can reach:

  • Last-Minute Shoppers
  • One-Stop Holiday Shoppers
  • Post-Holiday Shoppers
  • Heavy Gift Givers

These intent-rich segments can help you capture demand at every phase of the season.

Spending behavior

While some consumers may splurge this year, others are tightening their belts due to economic turbulence. Experian’s pre-built holiday audiences help you target accordingly, with segments like:

  • Holiday High Spenders and Moderate Spenders
  • Big Box/Club Stores
  • Discount Holiday Shoppers, Black Friday, and Cyber Monday Shoppers

These segments can help you optimize campaign spend based on wallet size.

Channel preferences

Knowing where your audience shops is just as important as how much they spend or what they buy. Experian offers audiences like:

  • eCommerce Diehards
  • Brick-and-Mortar Diehards
  • Impulse Buyers
  • BOPIS Shoppers

Tailor your media mix and creative strategy to align with their channel behavior, whether they’re browsing in-store, online, or on social.

Demographic, lifestyle, and behavioral data

Experian helps you tap into rich demographic and lifestyle data to better understand and engage high-value segments, whether that’s suburban deal hunters, Gen Z beauty buyers, or luxury holiday splurgers.

And by layering in Experian Marketing Attributes — 5,000+ attributes that include financial behaviors, interests, shopping patterns, car ownership, media consumption, and more — you can gain a clearer picture of age, gender, purchase behaviors, and content habits for refined holiday targeting.

With our data marketplace, audiences are more accessible and actionable than ever. We offer:

  • Diverse, high-fidelity partner audiences
    • Easily activate audiences from 31+ premium data providers, including:
      • Attain: Real-time, permissioned transaction data from 8 million U.S. consumers
      • Alliant: Predictive audiences built from billions of consumer transactions across key verticals
      • Circana: Loyalty-based CPG and general merchandise audiences
      • Dun & Bradstreet: Privacy-compliant B2B audiences based on firmographic and professional attributes
  • Flexible activation across top platforms
    • Our identity graph powers our data marketplace, enabling audiences to be easily activated and highly addressable across display, mobile, and CTV with 10+ activation platforms, including Madhive, Open AP, Optimum, and Yieldmo.
  • Privacy-first audience planning
    • All data in our marketplace meets strict privacy and compliance standards, helping brands scale campaigns confidently.
  • Custom and pre-built audience options
    • Mix and match from 2,400+ Experian Audiences and Partner Audiences to find the right shoppers and meet your campaign goals.

Our data marketplace delivers the people you want to reach, where you need to reach them, with the insights to optimize in real time.

Personalize promotions

One-size-fits-all promotions won’t cut it in 2025. Consumers expect relevance at every touchpoint and ignore what feels generic or off-base. With the abundance of Black Friday offers, shoppers are filtering fast and prioritizing brands that understand their needs, preferences, and timing.

Here’s how you can deliver on these demands:

  • Deliver targeted product recommendations: Whether through chatbots or personalized emails, consumers want help quickly finding what they need. Brands that invest in smart recommendation engines position themselves to drive cart additions and increase average order value (AOV).
  • Customize promo codes by segment: Everyone loves discounts, but not all shoppers should get the same one. Use customer segments like high-spenders, last-minute shoppers, or deal-hunters from Experian’s syndicated holiday audiences to offer custom promo codes, boost conversions, and avoid over-discounting with those who would buy regardless.
  • Optimize the timing of offers: Timing is everything during Cyber Week when inboxes and feeds are flooded. Use our behavioral and lifestyle data to determine when your segments are most active and likely to buy, and schedule your best offers for maximum impact.
  • Use Experian Activity Feed: Black Friday 2025 will span devices, stores, and channels. Activity Feed connects the dots between online ad exposures and offline sales, helping you measure the impact of your campaigns and identify what drives conversions.

Case study: How Cuebiq increased match rates with Activity Feed

Using Activity Feed, Cuebiq, resolved digital ad exposures to MAIDs so they could know the impact of their campaigns on in-store visits and purchases.

Within three weeks, they resolved 85% of ad events to households across web, mobile, and CTV, giving their clients a clearer view of what drove store traffic and sales.

“In just a few weeks, they were able to maximize the match rate across the fragmented digital inventory, solving a huge problem when it comes to cross-channel attribution.”

Luca Bocchiardi,Director of Product, Cuebiq

Experian can help you win big this holiday season

Marketers are entering this season with more pressure, more complexity, and more opportunity than ever before. Whether you’re grappling with signal loss, evolving your omnichannel mix, or launching your first curated PMP, Experian has the data, identity infrastructure, and activation tools to help you win. Download our 2025 Holiday spending trends and insights report, in collaboration with GroundTruth, to access our predictions for this year’s holiday season.

Want help building your Black Friday marketing strategy? Let’s talk.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Latest posts

Loading…
New OpenRTB specs ensure identity resolution can be done transparently with trusted partners

2024 marked a significant year. AI became integral to our workflows, commerce and retail media networks soared, and Google did not deprecate cookies. Amidst these changes, ID bridging emerged as a hot topic, raising questions around identity reliability and transparency, which necessitated industry-wide standards. We believe the latest IAB OpenRTB specifications, produced in conjunction with supply and demand-side partners, set up the advertising industry for more transparent and effective practices. So, what exactly is ID bridging? As signals, like third-party cookies, fade, ID bridging emerged as a way for the supply-side to offer addressability to the demand-side. ID bridging is the supply-side practice of connecting the dots between available signals, that were generated in a way that is not the expected default behavior, to understand a user’s identity and communicate it to prospective buyers. It enables the supply-side to extend user identification beyond the scope of one browser or device. Imagine you visit a popular sports website on your laptop using Chrome. Later, you use the same device to visit the same sports website, but this time, on Safari. By using identity resolution tools, a supply-side partner can infer that both visits are likely from the same user and communicate with them as such. ID bridging is not inherently a bad thing. However, the practice has sparked debate, as buyers want full transparency into the use of a deterministic identifier versus an inferred one. This complicates measurement and frequency capping for the demand-side. Before OpenRTB 2.6, ID bridging led to misattribution as the demand-side could not attribute ad exposures, which had been served to a bridged ID, to a conversion, which had an ID different from the ad exposure. OpenRTB 2.6 sets us up for a more transparent future In 2010, the IAB, along with supply and demand-side partners, formed a consortium known as the Real-Time Bidding Project for companies interested in an open protocol for the automated trading of digital media. The OpenRTB specifications they produced became that protocol, adapting with the evolution of the industry. The latest evolution, OpenRTB 2.6, sets out standards that strive to ensure transparency in real-time bidding, mandating how the supply-side should use certain fields to more transparently provide data when inferring users’ identities. What's new in OpenRTB 2.6? Here are the technical specifications for the industry to be more transparent when inferring users’ identities: Primary ID field: This existing field now can only contain the “buyeruid,” an identifier mutually recognized and agreed upon by both buyer and seller for a given environment. For web environments, the default is a cookie ID, while for app activity, it is a mobile advertising ID (MAID), passed directly from an application downloaded on a device. This approach ensures demand-side partners understand the ID’s source.  Enhanced identifier (EID) field: The EID field, designated for alternative IDs, now accommodates all other IDs. The EID field now has additional parameters that provide buyers transparency into how the ID was created and sourced, which you can see in the visual below:  Using the above framework, a publisher who wants to send a cross-environment identifier that likely belongs to the same user would declare the ID as “mm=5,” while listing the potential third-party identity resolution partner under the “matcher” field, which the visual below depicts. This additional metadata gives the demand-side the insights they need to evaluate the reliability of each ID. "These updates to OpenRTB add essential clarity about where user and device IDs come from, helping buyers see exactly how an ID was created and who put it into the bidstream. It’s a big step toward greater transparency and trust in the ecosystem. We’re excited to see companies already adopting these updates and can’t wait to see the industry fully embrace them by 2025."Hillary Slattery, Sr. Director, Programmatic, Product Management, IAB Tech Lab Experian will continue supporting transparency As authenticated signals decrease due to cookie deprecation and other consumer privacy measures, we will continue to see a rise in inferred identifiers. Experian’s industry-leading Digital Graph has long supported both authenticated and inferred identifiers, providing the ecosystem with connections that are accurate, scalable, and addressable. Experian will continue to support the industry with its identity resolution products and is supportive of the IAB’s efforts to bring transparency to the industry around the usage of identity signals. Supply and demand-side benefits of adopting the new parameters in OpenRTB 2.6 Partner collaboration: Clarity between what can be in the Primary ID field versus the EID field provides clear standards and transparency between buyers and sellers. Identity resolution: The supply side has an industry-approved way to bring in inferred IDs while the demand side can evaluate these IDs, expanding addressability. Reducing risk: With accurate metadata available in the EID field, demand-side partners can evaluate who is doing the match and make informed decisions on whether they want to act on that ID. Next steps for the supply and demand-sides to consider For supply-side and demand-side partners looking to utilize OpenRTB 2.6 to its full potential, here are some recommended steps: For the supply-side: Follow IAB Specs and provide feedback: Ensure you understand and are following transparent practices. Ask questions on how to correctly implement the specifications. Vet identity partners: Choose partners who deliver the most trusted and accurate identifiers in the market. Be proactive: Have conversations with your partners to discuss how you plan to follow the latest specs, which identity partners you work with, and explain how you plan to provide additional signals to help buyers make better decisions. We are beginning to see SSPs adopt this new protocol, including Sonobi and Yieldmo.  “The OpenRTB 2.6 specifications are a critical step forward in ensuring transparency and trust in programmatic advertising. By aligning with these standards, we empower our partners with the tools needed to navigate a cookieless future and drive measurable results.” Michael Connolly, CEO, Sonobi These additions to the OpenRTB protocol further imbue bidding transactions with transparency which will foster greater trust between partners. Moreover, the data now available is not only actionable, but auditable should a problem arise. Buyers can choose, or not, to trust an identifier based on the inserter, the provider and the method used to derive the ID. While debates within the IAB Tech Lab were spirited at times, they ultimately drove a collaborative process that shaped a solution designed to work effectively across the ecosystem.”Mark McEachran, SVP of Product Management, Yieldmo For the demand side: Evaluation: Use the EID metadata to assess all the IDs in the EID field, looking closely at the identity vendors’ reliability. Select partners who meet high standards of data clarity and accuracy. Collaboration: Establish open communication with supply-side partners and tech partners to ensure they follow the best practices in line with OpenRTB 2.6 guidelines and that there’s a shared understanding of the mutually agreed upon identifiers. Provide feedback: As OpenRTB 2.6 adoption grows, consistent feedback from demand-side partners will help the IAB refine these standards. Moving forward with reliable data and data transparency As the AdTech industry moves toward a cookieless reality, OpenRTB 2.6 signifies a substantial step toward a sustainable, transparent programmatic ecosystem. With proactive adoption by supply- and demand-side partners, the future of programmatic advertising will be driven by trust and transparency. Experian, our partners, and our clients know the benefits of our Digital Graph and its support of both authenticated and inferred signals. We believe that if the supply-side abides by the OpenRTB 2.6 specifications and the demand-side uses and analyzes this data, the programmatic exchange will operate more fairly and deliver more reach. Contact us Latest posts

Dec 18,2024 by Budi Tanzi, VP, Product

Embracing future-ready strategies: Using first-party data and Contextual Audiences with Audigent

Note: This Ask the Expert was recorded prior to Experian’s acquisition of Audigent and discusses industry trends and how we’ve worked together in the past. Adopting new strategies based on trust due to evolving privacy regulations and the gradual loss of traditional signals, like third-party cookies, is essential to successfully navigating the future of digital advertising. Advertisers and marketers are at a crossroads, facing the challenge of maintaining personalization and precision while respecting consumer expectations around privacy. To stay competitive, brands must adopt future-ready strategies that focus on trust, privacy-forward technologies, and scalable solutions. In our latest Ask the Expert segment, recorded before Experian acquired Audigent, we explore how first-party data and advanced contextual audience targeting are two critical approaches for successfully navigating these changes. With insights from Greg Williams, President of Audigent, now part of Experian, and Crystal Jacques, VP of Sales at Experian, we discuss how these tools can empower your brand for long-term success. First-party data as a cornerstone strategy First-party data, a powerful tool for building meaningful connections with your audience, has emerged as a fundamental pillar of future-ready strategies. When collected and used effectively, it provides brands with a detailed understanding of consumer preferences and behaviors, enabling real-time campaign adjustments for maximum impact. “Data has become part of every step of the digital advertising supply chain, and should be part of everybody’s buys… the more you can include data in your digital marketing, the better off and the more power you have."Greg Williams, President, Audigent With the continual loss of signal, including third-party cookies, first-party data has proven to be key for brands to stay both competitive and privacy-compliant. Brands using first-party data are better positioned to overcome the challenges of signal loss. This data facilitates improved media targeting and personalized messaging, driving greater engagement and return on investment. Contextually-Indexed Audiences build relevance Experian’s Contextually-Indexed Audiences enable advertisers to target users based on their interests in real-time, without relying on cookies or mobile ad IDs. Machine learning analyzes and maps traffic from over two million websites, linking to Experian’s 2,400 audience segments. With added benefits like audience customization and flexible activation through Audigent’s private marketplaces (PMPs) or demand-side platforms, Experian is setting a new standard for scalable audience targeting. For automotive advertisers, this could mean reaching consumers actively researching luxury electric vehicles on relevant sites. Unlike outdated methods, contextual targeting aligns the message with consumer intent, balancing high precision with consumer privacy. Automotive success story Audigent’s innovative solutions have delivered tangible results. Williams mentions how they helped an automotive brand achieve double the scale and triple their goal of driving test drives. This stands as a testament to the real-world effectiveness of contextual audience strategies and Experian's role in executing them. How to stay ahead of change Here are five strategies to help your brand remain future-ready amid privacy challenges and signal loss: Prioritize first-party data: Build trust and improve targeting accuracy by relying on data that you own directly from your consumers. Test privacy-forward tools: Experiment with solutions like contextual targeting and Google’s Privacy Sandbox to future-proof your advertising. Strengthen identity framework: Create systems to securely manage and use data for cross-channel decision making. Use scalable tools: Partner with trusted providers to deploy solutions that adapt to changing industry standards. Stay proactive and flexible: Continuously evaluate trends and refine approaches to align with emerging consumer and regulatory expectations. A deeper conversation For additional insights, watch our full Q&A. Greg Williams and Crystal Jacques discuss the future of audience targeting, how first-party data reshapes marketing strategies, and how Experian and Audigent have collaborated in the past. Watch now Contact us About our experts Greg Williams, President, Audigent Greg Williams is Audigent's President, responsible for managing Audigent’s vast portfolio of ecosystem partners, enterprise sales, marketing, and client success. An innovator in programmatic ad buying, Williams co-founded MediaMath and was instrumental in building and scaling that company in the US and internationally. He led MediaMath's international expansion in 2011 and grew that business from zero to a top revenue driver for the company in three years. During his 14 years at the company, Williams held global roles and built teams across every function of the organization — most notably leading business and market development, product development, and partnerships. Prior to co-founding MediaMath, Williams held senior positions at [X+1] (which was later acquired by RocketFuel), Nielsen, and Accenture.  Crystal Jacques, Head of Enterprise Sales, Experian Head of Enterprise Partnerships, leading Experian's go-to-market team across all verticals. With over ten years of experience in the Identity space, Crystal brings a wealth of expertise to her role. She joined Experian in 2020 through the Tapad acquisition, following her successful stint as the head of Global Channel Partnerships for Adbrain, which The Trade Desk later acquired.  Latest posts

Dec 17,2024 by Experian Marketing Services

Four themes to watch for at CES 2025

CES 2025 will be an exciting opportunity to explore how we can work together to shape the year ahead. Here are four themes we expect to take center stage at the event. “There is no better way to kick off the calendar year than with clients and industry peers that are excited to collaborate on new business opportunities. People come straight off the holidays energized by CES and with a pipeline of deals to work on for the coming month. In-person meetings always trump virtual calls and everyone in the industry comes together to make it a fruitful week.”Crystal Jacques, Head of Enterprise Partnerships 1. Addressability in a signal-loss world Addressability has become a cornerstone in AdTech as brands aim to deliver personalized experiences while navigating evolving privacy regulations and signal loss. This shift has prompted advertisers to rethink how they reach and engage audiences. In this environment, alternative identifiers such as UID2 and ID5 have gained traction, offering brands new avenues to target consumers across platforms while respecting privacy. Addressability has shifted from a straightforward tracking mechanism to a multifaceted strategy that combines identity solutions, contextual insights, and collaboration across the ecosystem. ID Bridging and the new OpenRTB 2.6 specs As the industry loses identity signals, it becomes increasingly difficult to identify audiences on the supply-side and make them reachable for the demand-side.   The supply-side has used the practice of ID bridging to do just that. ID bridging is the supply-side practice of connecting the dots between available signals to infer a user’s identity and communicate it to prospective buyers. This practice sparked debate, as buyers want full transparency into the use of a deterministic identifier versus an inferred one.  "The OpenRTB 2.6 specifications are a critical step forward in ensuring transparency and trust in programmatic advertising. By aligning with these standards, we empower our partners with the tools needed to navigate a cookieless future and drive measurable results.”Michael Connolly, CEO, Sonobi The industry needs widely accepted standards, and that's what we believe the industry has with the IAB Tech Lab's OpenRTB 2.6. The specifications dictate the data the supply-side needs to include in the Primary ID and Enhanced Identifier (EID) fields. In doing so, the demand-side receives more transparent information on when bids have inferred IDs and where they came from.   As authenticated signals decrease due to cookie deprecation and other consumer privacy measures, we will continue to see a rise in inferred identifiers. Experian’s industry-leading Digital Graph has long supported both authenticated and inferred identifiers, providing the ecosystem with connections that are accurate, scalable, and addressable. Experian will continue to support the industry with its identity resolution products and is very supportive of IAB’s efforts to bring transparency to the industry around the usage of identity signals.  2. Commerce media consolidation As the world of commerce media expands beyond traditional retail media, we’re seeing a surge of networks across various verticals—financial, travel, and beyond—all competing to capture shoppers’ attention. With each company independently building its own media network, the need for strategic partnerships has never been more evident. Key players face challenges in scaling these networks and meeting growth targets due to infrastructure and funding limitations. In response, the industry is shifting toward partnerships – and potentially consolidation – to create networks that allow advertisers to reach customers across the entire shopping journey – from digital to in-store. To succeed, commerce media networks must form strategic partnerships to enhance their data and identity capabilities and provide advertisers with a complete view of their customer. “With annual growth in billions of dollars, the revenue potential for RMNs is massive. Organizing customer data, segmenting customers, generating insights, creating addressable audiences, and activating campaigns are all critical steps for a RMN to realize that revenue potential. RMNs should select a partner that provides the data, identity and analytical resources to create the winning formula for marketers, customers and retailers.”Steve Zimmerman, Director of Analytics With Experian’s expertise in data and identity solutions, commerce media networks can overcome data fragmentation, create high-quality audiences, and maximize addressability across their entire customer base. This collaborative, partner-led approach empowers retailers to utilize their first-party customer data but not be limited by in-house resources. As the commerce media space matures, those who embrace these partnerships and data-driven solutions will be well-positioned to capture the full potential of this expanding market. 3. Navigating complex privacy regulations With privacy concerns intensifying, consumers are more conscious about data usage, and a series of state-level privacy laws are poised to take effect across the U.S. Multiple state-level laws makes compliance more challenging for marketers since no two laws are the same. While a federal privacy law remains unlikely for 2025, discussions around data ethics, compliance, and transparency will be prominent at CES, especially as a new administration assumes office. Our privacy-forward audience solutions Our Geo-Indexed and Contextually-Indexed Audiences help marketers reach the right consumers while prioritizing data privacy. Created without sensitive personal information, these audiences utilize geographic and contextual signals – not personal identifiers — to offer relevant targeting. These new tools provide both privacy and accuracy, giving advertisers and publishers a competitive edge. “By embracing innovations in geo-based targeting and adhering to responsible data strategies, you can not only comply with these laws but continue to reach your intended audiences effectively.”Jeremy Meade, VP, Marketing Data & Operations As privacy regulations evolve, marketers need trusted allies who can provide transparent, compliant solutions. With deep roots in data protection and security, you can confidently partner with Experian as we proactively stay ahead of regulations and strictly follow all consumer privacy laws. 4. Rise of curation As privacy regulations and signal loss reshape the AdTech ecosystem, curation can optimize programmatic campaigns by connecting advertisers with valuable audiences. This emerging trend utilizes audience, contextual, and supply chain signals to curate high-quality inventory packages for advertisers. By blending insights with inventory, curation ensures greater addressability, efficiency, and performance for both advertisers and publishers. Supply-side platforms (SSPs) are taking a more active role in curating audiences and inventory. SSPs now collaborate with data providers to match buyer and publisher first-party data in real-time, creating curated private marketplaces (PMPs) that deliver transparency, efficiency, and improved match rates. SSPs can send deal IDs to multiple DSPs, which allows advertisers to deploy audience-based campaigns without restrictions on which DSPs or identifiers can be used. However, curation isn’t without challenges. It can add complexity, lead to redundant buys, and even reduce publisher control over inventory. Transparency, quality benchmarks, and strategic partnerships will be critical for maximizing the benefits of curation in 2025. Experian, in partnership with Audigent and others, is at the forefront of enabling privacy-forward curation strategies. Experian and Audigent’s combined capabilities bring together first-party publisher data, contextual signals, and advanced identity resolution to create curated PMPs that empower marketers to deliver precise, impactful campaigns. Follow us on LinkedIn or sign up for our email newsletter for more informative content on the latest industry insights and data-driven marketing. What were the top themes at CES 2025? Read our CES recap to find out. Read now Contact us Latest posts

Dec 17,2024 by Hayley Schneider, Content Marketing Manager

Subscribe to our newsletter

Enter your name and email for the latest updates

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

About Experian Marketing Services

At Experian Marketing Services, we use data and insights to help brands have more meaningful interactions with people. As leaders in the evolution of the advertising landscape, Experian Marketing Services can help you identify your customers and the right potential customers, uncover the most appropriate communication channels, develop messages that resonate, and measure the effectiveness of marketing activities and campaigns.

Visit our website

Subscribe to our newsletter

Stay up to date on the latest industry news and receive expert tips from our marketing experts.
Subscribe now!