Patient Access

KLAS First Look findings show strong early performance for Experian Health’s Patient Access Curator, with all interviewed customers saying they would buy again. The report highlights PAC’s ability to improve data accuracy at the front end of the revenue cycle — using automation, real-time data, and an advanced COB primacy engine to identify and correct coverage issues before they become denials.

Patient access is improving in some areas, but the journey is still being shaped by two major forces: administrative complexity and cost.

Experian Health’s Patient Access Curator helped Columbus Regional Health (CRH) improve front-end accuracy after a vendor outage exposed workflow gaps. With Patient Access Curator, CRH reduced eligibility denials by 41%, and coordination of benefits and registration denials by 37%, while achieving 97% coverage accuracy.

Health insurance discovery solutions help healthcare organizations prevent missed billing opportunities, reduce denials and maximize revenue. Learn how coverage discovery works to find missing or forgotten active insurance at every step of the patient's financial journey.

Sweeping changes to healthcare coverage and reimbursement under the One Big Beautiful Bill Act (OBBBA) are set to put pressure on patient access. In the second webinar in Experian Health’s three-part series on OBBBA, industry leaders discussed how front-end accuracy is now the frontline in revenue protection. The discussion covered how automation and artificial intelligence (AI) can help protect patients and revenue as coverage becomes more volatile.

Experian Health’s new denial management survey shows that preventable errors at registration continue to drive denials, making front-end data accuracy and automation essential to reduce rework, protect revenue and submit cleaner claims the first time.

Experian Health’s State of Patient Access 2026 survey shows that timely access to care is the number one priority for patients. This article explains what patient access is, what makes it challenging, and how digital tools can help providers improve accuracy, efficiency and patient satisfaction.

Experian Health’s latest State of Patient Access 2026 survey captures how patients and providers feel patient access has changed over the past year. This article highlights where progress is most visible, along with opportunities for further improvement, such as appointment speed, financial clarity and front-end data accuracy.

When patient eligibility verification is conducted diligently and accurately, providers see improved cash flow, more staff efficiency and less bad debt.