Scott Bagwell - President
Scott Bagwell is the President of Experian Health and is responsible for the strategic direction and leadership of the overall business. Under his leadership, Experian Health is committed to delivering the healthcare industry’s only service that orchestrates every facet of the revenue cycle, resulting in greater patient engagement, a touchless workflow, client-driven innovation and unmatched payment certainty. Previously, Scott served as the Senior Vice President of Sales and Marketing at Experian Health, and of Passport Health Communications, prior to Experian’s acquisition of the company in 2013.
Scott has 25 years of experience leading integrated sales and marketing teams for national health care technology companies. Before joining Passport in 2010, he spent three years as Senior Vice President of Sales and Marketing for McKesson Pharmacy Systems and RelayHealth Pharmacy business units, where he was accountable for all sales and marketing activities. Prior to that, he spent four years as Executive Vice President of Sales and Marketing for Per-Se Technologies/NDCHealth Corporation. From 2000 to 2003, Scott was Senior Vice President for Sunquest Information Systems/Misys. He served in executive sales roles with McKesson from 1995 to 2000 and held executive positions with Health Systems Group – First Data Corporation in Charlotte, N.C.
Scott holds a bachelor’s degree from the University of South Carolina and is active in the Healthcare Financial Management Association (HFMA).
Crista Harwood - Chief Administrative Officer
Crista Harwood leads the organization’s legal and contracting functions with its business partners and thousands of clients across the U.S. Before joining Passport, Crista practiced corporate finance law with Nashville firm Waller Lansden Dortch & Davis. She has experience representing both borrowers and lenders in corporate financial transactions and is well versed in private equity financing and mergers and acquisitions.
Prior to becoming an attorney, Crista worked as a financial analyst at General Motors Corporation and as an industrial engineer at Ford Motor Company. She earned a law degree from Vanderbilt University, an MBA from Michigan State University and a Bachelor of Science degree in Industrial Engineering from Kettering University, Flint, Mich.
Cindy Dullea - Chief Marketing Officer
Cindy Dullea started her professional career as a Registered Nurse working in the critical care and ER/Trauma departments of several large health systems. With significant experience in the healthcare arena, Cindy has worked for providers, payers and vendors. Her diverse background brings a unique perspective and deep understanding of the positions held by all major stakeholders. Most recently, she was a partner at Marbella Technologies, which was sold to GetWellNetwork in July 2014. Cindy was the SVP of Marketing for SCI Solutions and helped launch the company in 1999. She has also held positions at McKesson, HealthVISION, QuadraMed, the Eclipsys Corporation and Thomson Medstat. She holds an MBA from Stephens College and attended the Executive Business Course at the University of North Carolina, Chapel Hill. Cindy is board certified in Nursing Informatics, a Certified Healthcare Access Manager and retired from the US Navy, holding the rank of Rear Admiral and was the Deputy Commander of the Navy Medicine National Capital Area and Deputy Director of the Navy Nurse Corps.
Mike Ochs - Chief Technology Officer
As our Chief Technology Officer, Mike Ochs is responsible for our information technology, technical architecture and systems operations. Mike maintains the integrity and performance standards for our existing solutions while exploring, identifying, qualifying and integrating new technology platforms that support the delivery of our solutions. Delivering data security and dependable, real-time service via today’s SaaS environment are central focuses for Mike and his teams of technology experts. Mike started at Passport in 1999 as a software developer and steadily progressed through positions of increasing responsibility in the development group to his current role as CTO. During his Passport tenure, Mike lead development teams that continually enhanced its flagship insurance eligibility solution, evolving it into a full-service revenue cycle platform that received Category Leader-Eligibility Verification KLAS awards from 2011-2013.
Dan Johnson - Executive Vice President, Health Strategy
Dan Johnson is Executive Vice President, Health Strategy, of Experian Health where he is responsible for the strategic vision and growth strategy, including mergers and acquisitions, for Experian’s healthcare business line. He joined Experian with the acquisition of SearchAmerica® in 2008, bringing more than 20 years of experience in the healthcare transaction services and telecommunications industries to his role.
Prior to Experian, Dan led SearchAmerica, the industry leader in providing hospitals and healthcare provider data, scoring, and analytical software products and services to assist with making critical financial decisions. Prior to SearchAmerica, he founded the healthcare technology company MedServe Link Incorporated.
Dan holds a bachelor’s degree in business administration from the University of Minnesota.
Kevin Gibson - Senior Vice President, Client Services
Kevin Gibson leads the Client Services organization comprised of our Implementation, Account Management and Revenue Cycle Consulting teams. Kevin joined Experian Health through the acquisition of MPV where he managed the implementation organization starting in 2010. In his 20 years of implementation management experience, he has overseen Enterprise implementation organizations for ADP in both HRIS & CRM systems. He earned a BSc of Electronic Engineering and Business Studies from Middlesex University, London.
David Fox - Senior Vice President, Customer Operations
As the SVP of Customer and Technical Support, David Fox oversees our tier one and two product support, business analysts, and enrollment. David joined Passport in 1999 as the Director of Customer and Technical Support and has instilled a culture of premier customer care and rapid responsiveness and focus on delivering tools that empower customers to manage the customer experience. Prior to Passport, he spent three years managing product support and implementation at First Data Financial Services and five years managing financial operations for Wells Fargo. David is a graduate of Belmont University and a six-year veteran of the United States Air Force.
Nicole Rogas - Senior Vice President, Sales
As Senior Vice President of Sales, Nicole Rogas is responsible for leading Experian Health’s Sales teams focused on driving company growth through all healthcare channels including hospitals, physicians, payers, labs, pharmacies, and partnerships. She is also responsible for the Sales Operation’s organization focused on sales reporting, sales analytics, return on investment studies, pricing strategy and industry education to our field. Nicole brings with her a successful track record as an individual contributor as well as building successful, dynamic teams that have consistently met and exceeded all goals over the course of her 13 year career in Healthcare IT.
Nicole’s career in Healthcare began with Pro-Services, Inc. in 2003, a Milwaukee-based technology arm of Blue Cross of Wisconsin. As an individual contributor, she worked to sell claims management submission software to physician practices and small hospitals. In 2004, Passport Health acquired Pro-Services, Inc. Over the course of the next 10 years, Nicole moved through the ranks from individual contributor at Passport, to eventually leading the Eastern US Sales force. In 2013, Experian Inc. acquired Passport Health to continue its growth strategy in the health IT space. Post-acquisition, Nicole was given the responsibility to lead the largest sales region and within one year, she was promoted to Senior Vice President of sales.
Nicole holds a Bachelor’s degree in Communication from Marquette University in Milwaukee, Wisconsin. She also obtained her MBA in Healthcare Administration and Entrepreneurship, graduating with top honors from Benedictine University in Lisle, Illinois while working full-time at Passport Health.
Kathleen Harris, Senior Vice President, Product & Analytics
With 25 years of experience in healthcare revenue cycle technologies and operations, Kathleen Harris currently leads Experian Health’s revenue cycle claims, contract management, and analytics businesses, which are designed to help clients achieve optimal operational and financial results from Experian Health’s revenue cycle solutions and increase workflow efficiencies across the revenue cycle. Kathleen’s industry experience includes executive and operational leadership for a variety of revenue cycle businesses including extended business office operations, claims management, managed care contract and charge auditing, revenue cycle consulting, and electronic health records. Kathleen holds an MBA from Emory University's Goizueta Business School and a Bachelor of Science degree from Texas Christian University.