PayNav is an automated financial screening tool that produces a fair and accurate
up-front determination of a patient's charity potential and propensity-to-pay. It
uses reliable financial information to recommend the appropriate financial pathway
for every patient:
Extend financing or discounts
By utilizing a proven combination of patient-given information, updated consumer
data, tested logic and the hospital’s charity policy, PayNav fairly and accurately
distinguishes financially needy patients from those who have the ability to pay. In
previous studies, PayNav's logic has consistently delivered a 95% or better match
rate to a hospital’s manual charity process.
PayNav is a service of Experian Health's Patient Access Suite. Within the Passport eCare
NEXT®, PayNav, Patient Estimates and PaymentSafe® combine
to deliver healthcare’s leading toolset for assessing and collecting patient
Collect with confidence knowing each patient has been thoroughly assessed and assigned
to the appropriate financial pathway. Offer government or charity assistance only
to those who truly qualify; collect payment from the rest.