All posts by Kerry Rivera

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Three ways to make patient collections more compassion...

When it comes to paying for healthcare, “compassionate” is probably not the first word that comes to mind for patients. As they foot a...

Read More Three ways to make patient collections more compassionate
Best practices to future-proof your patient identity p...

It’s amazing to look back at how far medical science and digital technology have come – and how those two worlds are increasingly intertwined....

Read More Best practices to future-proof your patient identity platform
100% of the U.S. population now has a Universal Patien...

At the end of 2019, Experian Health announced that every person in the U.S. population, an estimated 328 million Americans, had successfully been assigned...

Read More 100% of the U.S. population now has a Universal Patient Identifier: Q&A with Experian Health leader on why this matters
How should providers screen for social determinants of...

The stats are alarming: Up to 80% of health outcomes are not due to medical factors, but to a patient’s social and economic circumstances—such...

Read More How should providers screen for social determinants of health?
How to close your revenue gap in a value-based world...

Did you know a whopping 90% of missed revenue opportunities can be linked to denied claims? At a time when providers are working to...

Read More How to close your revenue gap in a value-based world
How healthcare organizations can stop patient medicati...

Did you ever have someone tell you, “there’s no magic pill” for reaching a goal? It’s a somewhat ironic analogy, given that so many...

Read More How healthcare organizations can stop patient medication non-adherence
Q&A with Experian Identity expert on best practice...

There’s no doubt that identity theft is a concern for any industry that handles sensitive customer information; health care is no exception. In 2017...

Read More Q&A with Experian Identity expert on best practices around protecting patient data
The top 3 reasons hospitals fail at collections...

Chalk it up to the rise of high-deductible plans or decreasing payer reimbursements, but the numbers don’t lie: patients are footing more of their...

Read More The top 3 reasons hospitals fail at collections