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Proof that a connected approach to planning, activation, and measurement outperforms

by Christopher Feo, Chief Business Officer 4 min read June 12, 2025

Marketers are under more pressure than ever to deliver personalized, high-performing campaigns—while navigating tighter budgets, shifting privacy expectations, and fragmented tech stacks. Despite an explosion of tools and data sources, the fundamentals of marketing haven’t changed.

Every great campaign still starts with a simple question: Who are we trying to reach?

The answer depends on how well you understand your customers. Increasingly, that understanding is hampered by data silos, inconsistent identity signals, and disconnected workflows between planning, activation, and measurement. When those pieces don’t align, it leads to inefficient spending, incomplete insights, and missed opportunities.

To move forward, marketers need more than better tools—they need a more connected approach.

Start with a complete view of the customer

The foundation of effective marketing is understanding your audience—not just who they are, but what they care about and how to reach them across devices and platforms.

A picture of a woman with four icons surrounding her that represent a TV, cell phone, house, and email

That starts with building a complete customer profile. For many marketers, this means linking persistent offline data—such as name and address—with fresh digital signals like device IDs and online behaviors. When combined, these elements provide a high-fidelity view of the customer that can be enriched with attributes like demographics, purchase behavior, and lifestyle interests.

This kind of profile doesn’t just help you understand people—it helps you build audience segments that actually perform. Whether you’re working with your own CRM data or third-party sources, the ability to create addressable segments that are both accurate and scalable is what separates good campaigns from great ones.

🛳️ That’s exactly what MMGY did for Windstar Cruises. By layering first-party data with behavioral and demographic insights, they built custom audiences that more than doubled campaign benchmarks.

🎮 Gaming platform Unity tapped into Experian audiences to understand player behaviors across web, mobile, and connected TV (CTV). These insights helped their advertisers reach gaming audiences more effectively—tailoring creative and delivery to real-world preferences, not assumptions.

Activate with precision, not just volume

Knowing your audience is only half the battle. The next challenge is reaching them—consistently and efficiently—across multiple channels.

An icon of a man on the left and a megaphone icon on the right with 3 icons in between them that represent a TV, cell phone, and laptop

This is where fragmentation can creep back in. All too often, marketers build audiences in one system, but activate in another, causing data loss and targeting mismatches. A more connected strategy uses the same identity and audience spine across planning and activation, reducing signal loss and improving accuracy.

👉 Curated private marketplaces (PMPs), for example, allow marketers to match high-quality audiences with premium inventory in a targeted, transparent, and efficient way. These deals let marketers align their spending with their goals—whether that’s lowering cost-per-acquisition or boosting reach in a key vertical.

Performance results are bearing this out:

PMG

By using Audigent’s curated PMP approach in combination with Experian audience data, they delivered campaigns that were 44% more cost-efficient across CTV.

Boiron

For Boiron, a homeopathic brand, using curated media buying reduced data costs by 30% and beat CPA goals for both video and display by more than 40%.

Index Exchange

Publishers benefit, too. When Index Exchange included Audigent-curated inventory in their PMPs, they saw an average 70% revenue lift for mobile and a 13% lift for CTV.

When identity, audience, and inventory are aligned, everyone benefits—marketers, publishers, and consumers.

Measure what matters

Too often, measurement is treated as an afterthought. But in a connected campaign, it’s built in from the beginning.

By using consistent identity across planning, activation, and measurement, marketers can connect ad exposure to real-world outcomes—whether that’s an online conversion, an in-store visit, or a new customer relationship.

This kind of closed-loop measurement turns marketing into a learning engine. You don’t just see what happened—you understand why it happened and can use that information to improve the next campaign.

🛳️ In the case of Windstar Cruises, MMGY used Experian identity to precisely measure how digital ad exposures translated into bookings. That kind of visibility gives marketers more than a report card. It gives them the feedback they need to optimize smarter next time—and prove ROI every time.

The future is connected

To meet today’s demands, marketers need a new way of working—one that starts with a complete understanding of the customer, builds addressable audiences on a strong identity foundation, activates them precisely across channels, and measures impact in real time.

The marketers embracing this approach are already seeing results: stronger performance, more efficient spending, and deeper insights that power what comes next.

The future won’t be built on more tools—it will be built on more connection.

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An interview with Webbula’s Jordan Feivelson, Vice President of Digital Audiences

In our Ask the Expert Series, we interview leaders from our partner organizations who are helping to lead their brands to new heights in ad tech. Today’s interview is with Jordan Feivelson, VP, Digital Audiences at Webbula. Jordan is a 22-year advertising industry veteran who has worked for media properties such as WebMD and Disney. Over the past ten years, he has transitioned to the data and programmatic space, including growing the data business for Kantar Shopcom and Adstra.  What types of advertisers might benefit from utilizing Webbula audiences across various verticals? Can you provide examples of how different industries successfully leverage your data to achieve specific campaign goals?  Most advertisers can leverage Webbula’s award-winning attributes for their activation initiatives. 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We ensure the best accuracy with multiple deterministic data points tied to the real world (ex., first name, last name, postal address, and email address).   Some examples of our unique syndicated audience types:  B2B: A view of the latest industry trends with detailed cuts of the professional world, such as companies with and not within the Fortune 500 companies and job positions that are directors and below. This also includes custom capabilities, including ABM (list of target companies in an activation campaign or by industry code (ex. NAICS, SIC).   Interest and Brand Preferences: Consumers who have shown interest and affinity to hundreds of brands (ex., Nike), genres (ex., comedy, hip hop), sports teams, and more.  Mortgage: A detailed view of homebuyers’ purchase range, loan type (ex. jumbo loan, standard loan), mortgage amount, interest rate, and more.   With Webbula’s audience data, brands can create a comprehensive picture of their audiences down to the individual level and reach them accurately.   Data quality, sourcing, and differentiation  How is consumer data sourced and curated at Webbula? Are there data quality standards that Webbula establishes for consumer data, and how do you ensure your sources and methods meet these standards consistently?   Webbula’s data is aggregated from over 110 trusted and authenticated sources, including publishers, data partners, social media, and more. The data collected comes directly from consumers who self-report information through surveys and other methods. We apply our hygiene filters to mitigate fraud and accurately score the data.  Data Collection: The data collected comes directly from consumers who self-report information through surveys, questionnaires, transactions, and sign-ups. This ensures that brands display ads to audiences based on self-identified, cross-channel behaviors, not modeled assumptions.  Hygiene Solutions: Webbula applies multi-method hygiene solutions to mitigate fraud and accurately score the data before onboarding, ensuring that all data meets the highest quality standards.  Examples of Data Sources:  Questionnaires: Self-reported data through surveys, offer submissions, and telemarketing.  Transactions: Deterministic data from aftermarket parts, online purchases or services, and more.  Sign-ups: Individually linked data from information entered through sweepstakes, infomercials, newsletters, and forms.  What differentiates Webbula's data from other data providers in the market? Can you explain the unique value proposition that Webbula offers in terms of data depth and breadth?   Due to our extensive experience in data cleansing, we provide the most accurate data within the programmatic ecosystem. TruthSet, the leading programmatic accuracy measurement company, has ranked Webbula as having the highest number of top attributes compared to other data providers with 150M+ HEMs. Additionally, Publicis Groupe and Neutronian further validate Webbula's data quality, underscoring its position as a leader in the industry.  Webbula's data stands out in the market due to its unmatched accuracy and quality, achieved through years of expertise in data cleansing. Unlike other providers, Webbula’s foundation lies in its robust email hygiene process, ensuring that all data entering the programmatic ecosystem is thoroughly cleansed.   Privacy, compliance, and future-proofing  What measures does Webbula take to maintain data privacy and compliance? How do these efforts benefit advertisers in an evolving regulatory landscape and ensure ethical standards?   Webbula was created over a decade ago with a future-proof, privacy-compliant foundation. We understand the industry’s rapid changes, including government and state legislation and cookie depreciation. Our goal has always been to build long-term partnerships and ensure we are prepared for industry changes. We rely on validated offline data sources, making us resilient to external influences.  Success stories  Can you share success stories where advertisers saw significant campaign improvements using Webbula’s data? What were the key factors that contributed to these successes?   Our success is measured by client feedback and increased client spend. Webbula has helped several key advertisers achieve six-figure monthly thresholds by providing the most accurate data to meet campaign KPIs. Clients consistently return to use our data, validating our belief that “the proof is in the pudding.”  Thanks for the interview. Any recommendations for our readers if they want to learn more?  For those interested in learning more about Webbula, reach out for a personalized consultation. Contact us   Latest posts

Published: Aug 13, 2024 by Experian Marketing Services

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At Experian Marketing Services, we use data and insights to help brands have more meaningful interactions with people. As leaders in the evolution of the advertising landscape, Experian Marketing Services can help you identify your customers and the right potential customers, uncover the most appropriate communication channels, develop messages that resonate, and measure the effectiveness of marketing activities and campaigns.

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