As you may have heard, we recently detected unauthorized access to a server that contained data for one of our clients, T-Mobile USA. No other clients were impacted and our consumer credit database was not accessed in this incident.
First and foremost, let me sincerely apologize for everyone affected by this event.
I’d like to take a moment to provide you with facts about what happened and the steps we are taking to protect you and your information:
Here’s what we know:
To provide support and help alleviate concerns, we are providing two years of free credit monitoring and identity protection services to anyone impacted.
For more information regarding the investigation and the actions Experian is taking to protect consumer information, please visit www.experian.com/T-MobileFacts.
Once again, let me apologize for this event and we will continue to work tirelessly to earn your trust.