Corporate privacy policy

Updated: October, 2008

Experian CheetahMail offers a diverse range of email-related technology services for our clients. As a member of the Experian corporate family, we are dedicated to a similar set of global information valuesfor our clients and user-recipients of our services. This privacy policy applies to our corporate websites, (and, as well as our blog website,, and serves as our privacy commitment to our corporate clients and blog respondents.

For user-recipients of Experian CheetahMail services, including all email recipients, please refer to Experian CheetahMail’s user-recipient policy guide.

Corporate email client anti-spam policy

Corporate email client anti-spam policy: Clients of Experian CheetahMail have agreed to not send unsolicited commercial email through our systems. Any client who violates this agreement is subject to privacy review, services termination and potential legal action.

If you believe you have received an unsolicited commercial email from Experian CheetahMail on behalf of any of our clients, please send an email (preferably with the reported email violation included or attached with the ‘full sender header’) to:

Information collection & use

Experian CheetahMail is the exclusive owner of information collected through our websites. We collect information from both business users and user-recipients through a ‘Contact Us’ form such information as name, company, email address, and phone number. We also collect information through our blog web site,, when respondents post a comment. We do not sell, rent or share this information with third parties unless it is in cooperation with a law enforcement investigation and we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Experian CheetahMail collects the information and uses it to send only appropriate information to users who request it. If information requested is directed to an Experian-related interest, we may share the information with an appropriate Experian party in order to fulfill the directed request.


For clients of Experian CheetahMail, if your personally identifiable information changes, or if you would like to modify your business contact details, please contact your Customer Support representative or call us at any of the telephone numbers listed on our contacts page.

Website activity

Experian CheetahMail collects anonymous information about visitors to our website. Information collected includes Internet Protocol (IP) addresses, which help us identify such information as the web pages visited, unique visitations, type of browser used, and other session-based activity. This information is not linked to any personally identifiable information.


A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Experian CheetahMail currently uses cookies with our website visitors in an anonymous fashion to track overall website performance, yet reserves the right to use cookies to identify unique customers or prior blog respondents in the future. In addition, Experian CheetahMail may use third party web analytics services to help us track and optimize our website performance. These third parties are prohibited from using collected data for any purpose other than as a service provider to Experian CheetahMail.

This privacy statement covers the use of cookies by,, or and does not refer to cookies enabled through client-access to our software or services nor client-specific applications through other domain names we may host on their behalf. For inquiries regarding client software access or client-specific uses of cookies, please contact

Website security

Information collected through Experian is done via a secure web interface and maintained within a secure operating environment. Our team of security professionals continually monitors our web interface touchpoints and ensures technology updates are made to thwart any attempts for unwanted intrusion.

Experian CheetahMail client and business inquiry communications Experian CheetahMail reserves the right to moderate the contents of respondent postings and publish the name and website of blog respondents in association with their comments. Experian CheetahMail takes no responsibility for the accuracy or other content with our respondent postings. If you believe a respondent comment is inappropriate or deserves further analysis by a corporate representative, please email us at

CheetahSpots: CheetahSpots is a monthly newsletter delivered exclusively to clients as an educational resource and product awareness service. Clients can refer subscriptions to any member of their staff to receive this publication. Each newsletter includes a clear option to opt-out of future editions within the footer of the message. In addition, clients can communicate with their account representative to request preference management with their subscriptions to CheetahSpots.

In addition, Experian CheetahMail may occasionally send clients or previous business inquiries, including blog respondents, email messages with product updates, educational events, or other important business related information. Each email includes an opportunity to unsubscribe from future messaging, or recipients can contact us directly through any of our points of contact listed online or email

U.S. Department of Commerce Safe Harbor Privacy Notice

Experian CheetahMail is a self-certified participant with the U.S. Department of Commerce Safe Harbor privacy framework agreement with the European Union. This framework enables our European customers to work interoperably with Experian CheetahMail databases and other technology resources located in the United States. Our current certification listing can be accessed here.

For more information on the Safe Harbor program and adherent privacy principles, click here.


Experian CheetahMail websites contain links to other sites. Experian CheetahMail is not responsible for the content or privacy practices of these sites. We recommend users read the privacy statements of each linked website.

Notification of changes to our privacy policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time. If we make material changes to this statement, we will notify you on this page.

Experian CheetahMail is a member of the Experian family of companies. For more information on Experian and their related services, please refer to

Please direct any questions or comments regarding our privacy policy or practices to us at:

Experian CheetahMail
Attention: Privacy
29 Broadway
New York, NY 10006
Phone: 212 809-0825
Fax: 212 809-6378

Or use this online form:

Experian and the Experian marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.