Unparalleled Solutions for Your Data Breach Needs
A data breach is a traumatic experience for everyone involved – one that can have negative long-term effects. Your business may deal with loss of revenue from customer turnover and brand mistrust for months or years. And individuals affected by the data breach have a higher risk for identity theft. That risk may follow them for the rest of their lives if key information, such as Social Security numbers and birthdates, is breached.
If your business experiences a breach of data, it’s in your best interest to address the negative effects. As a global leader in data protection, Experian can help. We offer comprehensive data breach resolution. By partnering with Experian, you can help protect your business interests and the personal identities of affected individuals all at once. We address your need for quick data breach resolution. And we address your customers’ needs for data breach protection. All to help you maintain your brand integrity and customer loyalty.
Our turn-key data breach resolution makes it easy. We provide incident management, data breach notification and reporting, as well as identity protection and call center support for your customers. We’ll build a solid foundation for your data breach resolution so you can move on from the incident and help your customers do the same.
Experian named a Leader in Customer Data Breach Notification and Response Services:
The Forrester Wave™: Customer Data Breach Notification and Response Services, Q3 2015 report evaluates the six most significant services providers on 23 criteria. Experian is proud to have been named a Leader in the report for its strong current offering, strong strategy to address current and future market needs, and experience supporting megasize customer data breaches. Experian also received a perfect score in the category of Client Satisfaction.
Experian received the highest score possible for a number of current offering criteria, including:
Experian has the resources and experience to keep your data breach resolution on track.
Dedicated Account Manager
Incident Response Education
Data Breach Notification
Experian helps you act quickly to notify affected individuals within the timeframe of any federal data breach laws or state data breach laws pertaining to your incident.
Effective Notification Letters
A data breach puts your customers at higher risk of identity theft. By offering them an Experian protection product, you can help them maintain their security and peace of mind.
Call Center Support
Our U.S.-based Call Center is open seven days a week to serve the individuals affected by a data breach. You can rest assured your customers will receive professional care.
Daily Customer Service
Experian provides the tracking and reporting you need to monitor your data breach resolution, report back to your key stakeholders and comply with state and federal regulations.
Call Center Metrics
1 Identity theft insurance is underwritten by insurance company subsidiaries or affiliates of AIG, Inc. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions and exclusions of coverage. Coverage may not be available in all jurisdictions. View Summary of Benefits.
2 Applies to certain expenses as outlined in the terms and conditions of the guarantee. The Family Secure Guarantee is not offered, applicable or available to residents of the state of New York.
As a law firm, where do you turn when a client calls and says, “We think we’ve had a data breach. What do we do?” Call Experian today and learn how we can help your clients mitigate the potential negative impact of a data loss. You can feel confident referring them to Experian. 1 866 751 1323
Visit our Resource Center for informative videos, newsletter articles, webinars and more on data protection and data breach resolution. Be sure to download our newest whitepaper, Best Practices for a Healthcare Data Breach: What You Don’t Know Will Cost You.