Tag: patient satisfaction

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New white paper: Driving customer engagement in the he...

Providers can improve the customer experience and bottom line with the power of data and analytics. Introduction In an increasingly competitive and consumer-driven healthcare...

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Experian Health to help providers with consumerism at ...

Experian Health will be at HFMA ANI again this year–booth 1025–at the Venetian-Palazzo Sands Expo in Las Vegas, Nevada. Kristen Simmons, Senior Vice President,...

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Healthcare price transparency tools: Because costs sho...

Last year, a Kaiser Family Foundation study revealed that employer-based health insurance deductibles in the U.S. were at an average of $1,505. In 2006, the...

Read More Healthcare price transparency tools: Because costs shouldn’t be a guessing game
Technology and data-driven decisions drive best practi...

In a new whitepaper, Technology and Data-Driven Decisions Driving Best Practices for Patient Collections, Experian Health analyzes the results of two recently fielded surveys aimed...

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Patient engagement technology: Transform into a proact...

Manually cold-calling patients to remind them of upcoming appointments or of bills nearing a due date has never been an effective engagement strategy. On...

Read More Patient engagement technology: Transform into a proactive healthcare organization
Bring much-needed price transparency to your healthcar...

With the ability to research products, compare price information, and conduct transactions all from their mobile devices, today’s consumers are more savvy than ever....

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Save money and boost revenue with online self-service:...

Cincinnati Children’s Hospital Medical Center (CCHMC) is a distinguished nonprofit academic medical center and one of the oldest pediatric hospitals in the United States. A...

Read More Save money and boost revenue with online self-service: Cincinnati Children’s Hospital case study
How Yale New Haven Health used Experian Health solutio...

Yale New Haven Health is an award-winning academic healthcare system, and a big part of why its people achieve success is because they continually ask,...

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Encouraging Patient Engagement through Financial Commu...

Rudyard Kipling famously wrote, “Oh, East is East, and West is West, and never the twain shall meet.” That was once true of care...

Read More Encouraging Patient Engagement through Financial Communication (Part 1 of 2)