Tag: patient experience

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Patient engagement technology: Transform into a proact...

Manually cold-calling patients to remind them of upcoming appointments or of bills nearing a due date has never been an effective engagement strategy. On...

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Bring much-needed price transparency to your healthcar...

With the ability to research products, compare price information, and conduct transactions all from their mobile devices, today’s consumers are more savvy than ever....

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How Yale New Haven Health used Experian Health solutio...

Yale New Haven Health is an award-winning academic healthcare system, and a big part of why its people achieve success is because they continually ask,...

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Client Case Study: Yale New Haven Health brings a cons...

Yale New Haven Health (YNHH) established a goal to elevate the patient financial experience by compassionately educating patients about the finances surrounding their care,...

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Staying one step ahead: How data and analytics can hel...

There aren’t too many situations in which an individual purchases a product or service, but is NOT asked to pay for it right away....

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Revenue Cycle Myths: Realistic Ways to Increase Reimbu...

With the rapidly changing healthcare environment, many organizations are taking a hard look at their revenue cycle, seeking proactive ways to enhance both efficiency...

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Patient Access Staff: The Gatekeepers to the Patient ...

We encounter gatekeepers every day, ranging from TSA agents at the airport and call-center operators for online retailers to office receptionists and hotel front...

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