Tag: patient experience

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The rising popularity of virtual care seems to be extending itself into other areas of patient experience, including a re-energized consumer preference for digital...

September 21, 2021 by Experian Health

In November 2020, Experian Health conducted a survey to capture consumer and provider attitudes regarding patient access. At the height of the pandemic, patients...

September 7, 2021 by Experian Health

This is the first in a series of blog posts exploring how the patient journey has transformed as a result of COVID-19. This series...

September 2, 2021 by Experian Health

COVID-19 changed every aspect of the patient journey – placing unprecedented demands on the healthcare system and accelerating the need for digital transformation industry-wide....

August 30, 2021 by Experian Health

Patchy patient data has plagued the healthcare industry for decades, but the pandemic opened the door to a whole new set of identity management...

August 25, 2021 by Experian Health

“93% of providers say creating a better patient experience remains a top priority, up 3% from last year.” – Experian Health’s State of Patient...

August 23, 2021 by Experian Health

More than 40% of patients surveyed skipped medical care in the early months of the pandemic, according to a recent study by researchers at...

July 2, 2021 by Experian Health

Will handshakes become a thing of the past? Will face masks become a regular feature of flu season? Will home-working remain popular, even after...

May 26, 2021 by Experian Health

Consumers today want more flexible and convenient access to care, preferably through the self-service experience they are accustomed to in other areas of their...

February 2, 2021 by Experian Health

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