patient experience

Staying one step ahead: How data and analytics can help pred...

Posted on Feb 11 2014 by
There aren’t too many situations in which an individual purchases a product or service, but is NOT asked to pay for it right away. Healthcare,...

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Revenue Cycle Myths: Realistic Ways to Increase Reimbursemen...

Posted on Feb 07 2014 by
With the rapidly changing healthcare environment, many organizations are taking a hard look at their revenue cycle, seeking proactive ways to enhance both efficiency and...

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Patient Access Staff: The Gatekeepers to the Patient Experi...

Posted on Dec 12 2013 by
We encounter gatekeepers every day, ranging from TSA agents at the airport and call-center operators for online retailers to office receptionists and hotel front desk...

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