Tag: patient experience

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How to boost patient engagement with patient portals...

“Build it and they will come” might work for 1980s movie characters, multinational coffee franchises and beloved sports teams, but it’s not a great...

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Presidential order marks major push for price transpar...

The President, members of Congress and consumer advocates are all demanding price transparency within the healthcare universe.  The major push of late is President...

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How to develop patient-friendly billing practices...

Consumers are bearing a bigger burden of healthcare costs than ever before. As the third largest payer behind Medicare and Medicaid, many patients find...

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The 3 keys to compliance for healthcare marketing data...

Big data is helping every industry take giant leaps forward. Healthcare should be no exception. Household names like Amazon, Netflix and LinkedIn have made...

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How automation simplifies patient collections...

Healthcare providers are relying on patients for more of their revenue as more of the burden of healthcare costs shifts to them. In fact,...

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Understand how the right data can transform your patie...

The healthcare industry is starting to embrace the use of consumer data to help achieve better treatment outcomes, engage patients in meaningful ways, market...

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Personalized patient estimates create better experienc...

As of January 1, 2019, thousands of hospitals in the U.S. are being required to post an online list of the cost of their...

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How to do more with patient portals...

In healthcare, patient-facing technology and electronic health records are meant to improve the overall patient experience. Yet, in a recent Black Book survey, the...

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Simplifying the billing process to alleviate patient f...

Healthcare consumerism, which describes the ability of patients to shop around for the best value of care, has affected every aspect of the industry. Keeping up...

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