Patient Experience
Learn how your organization can drive patient loyalty and create excellent patient experiences, every time.
Could healthcare organizations be doing more to open their digital front door? According to a 2024 study by HIMSS researchers, hospitals that embrace digital...
Surprise tends to magnify human emotion. If the surprise is positive, a person’s reaction to it will be intensely positive. If it’s negative, it...
Convenience, speed, and control are the triad of better patient experiences. Experian Health’s 2024 State of Patient Access survey showed that 89% of patients...
“For too many, coverage is either unavailable or insufficient.” This is the harsh reality the American Hospital Association highlighted in a recent statement to...
Maintaining a healthy cash flow is the only way to deliver quality patient care, invest in state-of-the-art technologies and keep daily operations running smoothly....
While the healthcare industry remains hesitant about automation, there’s one area where digital tools have already proven their worth: patient intake. According to Experian...
Patients increasingly expect convenience and efficiency in all aspects of their lives, including healthcare. A study by Experian Health shows that 89% want the...
Could patient text reminders play a key role in making healthcare more convenient and accessible for patients? Experian Health’s latest State of Patient Access...
In healthcare revenue cycle management (RCM), the mantra is clear: maximize revenue and minimize costs. It’s more complex in practice, requiring RCM leaders to...