The pandemic has forced rethinking how to “do” healthcare in the digital age. Patients want flexible, convenient, and contactless care; providers need to continue providing these services. Download the white paper for the full survey results and get strategies to plan for the future of healthcare.
How can healthcare providers improve revenue cycle predictability? Experian Health's suite of RCM solutions can help.
The State of Patient Access 2024 report explores patients' and providers' perspectives on healthcare access.
Learn more about how patient registration software can reduce manual errors and set the stage for a better patient journey.
In November 2020, Experian Health conducted a survey to capture consumer and provider attitudes regarding patient access. At the height of the pandemic, patients welcomed telehealth services and maintained their distance from hospital waiting rooms. Providers scrambled to implement and provide digital services that would help them maintain quality care for their patients.
In June 2021, we revisited these questions to see if healthcare providers and patients changed their views on the state of patient access: