The pandemic has forced rethinking how to “do” healthcare in the digital age. Patients want flexible, convenient, and contactless care; providers need to continue providing these services. Download the white paper for the full survey results and get strategies to plan for the future of healthcare.
See how AI and revenue cycle management automation can help providers improve front-end data quality, reduce manual work and prioritize denial follow-up.
See why healthcare providers are using automated health insurance discovery software to identify missing coverage and improve RCM processes.
New Forrester Consulting Total Economic Impact study modeled the potential financial impact of Patient Access Curator in a composite organization.
In November 2020, Experian Health conducted a survey to capture consumer and provider attitudes regarding patient access. At the height of the pandemic, patients welcomed telehealth services and maintained their distance from hospital waiting rooms. Providers scrambled to implement and provide digital services that would help them maintain quality care for their patients.
In June 2021, we revisited these questions to see if healthcare providers and patients changed their views on the state of patient access: